Hotel Auriga

3.0 / 5

•

7 Via Giovanni Battista Pirelli, Milano, Italy 20124

Reviews from Guests

3.0/5

378

Reviews

from real guests

Frabel-62

Older hotel, very close to the train station, good size carpeted room and bath/shower combo. Nice reception staff and very kind housekeeping staff. Great breakfast with lots of choice

GoPlaces41920796913

Three women went on a trip to Italy. On the 5th day of the trip we went to Milan and stayed at the Hotel Auliga. The room was very beautiful and cute. But the staff were the worst at it. When I came back, there was no greeting, no room description. Also, when we were in the room, strangers came in without knocking, even though it wasn't cleaning time, and we turned around and closed the door without saying anything. It was a man. I got scared and went to reception with my sister. I explained the whole thing and told them the characteristics of the people who came in and they said I was a manager. Nothing more happened and I went back to my room. Then I went to the Duomo, and when I came back to the hotel, I found the door to my room was empty, even though I had locked it. I felt a sense of crisis from my first experience, and since valuables and other items were taken out, there was no damage. When I went to the receptionist and told them what had happened, they said they didn't know because I had just arrived, so they didn't respond, and as long as nothing had been taken, I was fine. There were no chains, and the portable door locks we had prepared beforehand were not usable molds, so we were too scared to sleep at night and stayed in a different hotel the next day. The staff made light work of it without saying sorry. The customer in front of me was also fighting. It was good except for the security and staff response, but I don't recommend staying overnight.

Resort62010332451

4-star hotel of the good times that were, you save only all the staff from reception to breakfast room friendly, considerate and ready to meet every request and solve inconveniences are at the top, see (on your own initiative) change room. For the rest it's all to be redone, old-fashioned and I would say tacky the room was furnished with carpet and furniture from years ago, all old and surpassed .. for the previous room the bathroom, a loculus, was small without space and with a shameful shower. The toilet? Difficult to sit and not bang your knees to the wall you face. The new larger room, because double, satisfying and above all large both the room and the bathroom. Breakfast medium low quality, poor variety.. It also needs renovation because the area is full of new hotels. Strategic point. Still great on staff.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Free Wifi

Internet

Family/child friendly

Family Rooms

Bar

Meeting/Banquet Facilities

Designated Smoking Area

Room sanitization opt-out available

24-Hour Front Desk

Currency Exchange

Security [24-hour]

Cashless payment service

German Spoken

Dutch Spoken

Contactless check-in/out

Ticket Service

Hungarian Spoken

Hair/Beauty Salon

Professional-grade sanitizing services

Sanitized kitchen and tableware items

Rooms sanitized between stays

Physical distancing of at least 1 meter

Portuguese Spoken

Game Room

Hand sanitizer

Protective screens in common areas

Car park [nearby]

Guest rooms seal after sanitization

Spanish Spoken

Heating in public area

Staff trained in safety protocol

Hypoallergenic room available

Smoke-free property

Wi-Fi in public areas

Free face masks

Daily Housekeeping

Shared Lounge/TV Area

French Spoken

Body thermometer

Room Service

Nightclub/DJ

Italian Spoken

Indonesian Spoken

Elevator

Shared stationery removed

Hot water linen and laundry washing

Non-smoking Rooms

Korean Spoken

Icelandic Spoken

Finnish Spoken

Safe dining setup

Special Diet Meals (upon request)

Laundry

Dry Cleaning

Soundproof Rooms

First aid kit

Temperature check for guests and staff

Snack Bar

Breakfast in the Room

Tours

Daily disinfection in all rooms

Doctor/nurse on call

Invoice provided

Car park [charges apply]

English Spoken

Anti-viral cleaning products

Daily disinfection in common areas

Ironing Service

Air conditioning in public area

Karaoke

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Free Wifi

Internet

Family/child friendly

Family Rooms

Bar

Meeting/Banquet Facilities

Designated Smoking Area

Room sanitization opt-out available

24-Hour Front Desk

Currency Exchange

Security [24-hour]

Cashless payment service

German Spoken

Dutch Spoken

Contactless check-in/out

Ticket Service

Hungarian Spoken

Hair/Beauty Salon

Professional-grade sanitizing services

Sanitized kitchen and tableware items

Rooms sanitized between stays

Physical distancing of at least 1 meter

Portuguese Spoken

Game Room

6 Available Room Types

Connecting Double Rooms

30 Square Meter

Additional Bathroom

Additional toilet

Bathtub

Hair dryer

Private bathroom

Shared Bathroom

Shower

Free Toiletries

Towels

Free Wifi

Radio

Cable Channels

Telephone

Air Conditioning

Blackout curtains

Hand sanitizer

Heating

Linens

Slippers

Soundproof

Free bottled water

Minibar

Daily housekeeping

Carpeted

Desk

Interconnecting Room(s) Available

Sitting Area

Sofa

Wardrobe/Closet

Clothes Rack

Safe

Non-smoking

Safety/security feature

Smoke detector

Superior Double or Twin

19 Square Meter

Bathtub

Hair dryer

Mirror

Private bathroom

Shower

Free Toiletries

Towels

Radio

Cable Channels

Telephone

Free Wifi

Air Conditioning

Blackout curtains

Hand sanitizer

Heating

Linens

Slippers

Soundproof

Free bottled water

Minibar

Carpeted

Desk

Sitting Area

Sofa

Wardrobe/Closet

Clothes Rack

Safe

Non-smoking

Safety/security feature

Smoke detector

Triple (2 Adults + 1 Child)

19 Square Meter

Bathtub

Hair dryer

Mirror

Private bathroom

Shower

Free Toiletries

Towels

Free Wifi

Radio

Cable Channels

Telephone

Air Conditioning

Hand sanitizer

Heating

Linens

Slippers

Free bottled water

Minibar

Carpeted

Desk

Fold-up bed

Sofa

Wardrobe/Closet

Clothes Rack

Safe

Non-smoking

Safety/security feature

Smoke detector

Single Room

11 Square Meter

Hair dryer

Mirror

Private bathroom

Shower

Free Toiletries

Towels

Radio

Cable Channels

Telephone

Free Wifi

Air Conditioning

Blackout curtains

Hand sanitizer

Heating

Linens

Slippers

Soundproof

Free bottled water

Minibar

Daily housekeeping

Carpeted

Desk

Wardrobe/Closet

Clothes Rack

Safe

Non-smoking

Safety/security feature

Smoke detector

Triple Room

19 Square Meter

Bathtub

Hair dryer

Mirror

Private bathroom

Shower

Free Toiletries

Towels

Free Wifi

Radio

Cable Channels

Telephone

Air Conditioning

Blackout curtains

Hand sanitizer

Heating

Linens

Slippers

Free bottled water

Minibar

Carpeted

Desk

Sofa

Wardrobe/Closet

Clothes Rack

Safe

Non-smoking

Safety/security feature

Smoke detector

Facilities Details

Parking and Transportation

Airport Shuttle (free)

Food & Drink

Breakfast service

Buffet-Style Restaurant

Room Service

Bar

Special Diet Meals (upon request)

Snack Bar

Breakfast in the Room

Front Desk Services

24-Hour Front Desk

Currency Exchange

Ticket Service

Entertainment and Family Services

Contactless check-in/out

Heating in public area

Smoke-free property

Nightclub/DJ

Family/child friendly

Invoice provided

Air conditioning in public area

Karaoke

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Common Areas

Game Room

Shared Lounge/TV Area

Cleaning Services

Room sanitization opt-out available

Cashless payment service

Professional-grade sanitizing services

Sanitized kitchen and tableware items

Rooms sanitized between stays

Physical distancing of at least 1 meter

Hand sanitizer

Protective screens in common areas

Guest rooms seal after sanitization

Staff trained in safety protocol

Free face masks

Daily Housekeeping

Body thermometer

Shared stationery removed

Hot water linen and laundry washing

Safe dining setup

Laundry

Dry Cleaning

First aid kit

Temperature check for guests and staff

Daily disinfection in all rooms

Doctor/nurse on call

Anti-viral cleaning products

Daily disinfection in common areas

Ironing Service

Languages Spoken

German Spoken

Dutch Spoken

Hungarian Spoken

Portuguese Spoken

Spanish Spoken

French Spoken

Italian Spoken

Indonesian Spoken

Korean Spoken

Icelandic Spoken

Finnish Spoken

English Spoken

Internet Access in public areas

Free Wifi

Wi-Fi in public areas

Internet

Miscellaneous

Security [24-hour]

Designated Smoking Area

Car park [nearby]

Hypoallergenic room available

Family Rooms

Elevator

Non-smoking Rooms

Soundproof Rooms

Tours

Car park [charges apply]