NH Milano2 Residence

Room did not correspond to the booking, poorly maintained, and with lighting and climate control systems in need of review.

We certainly expected an excellent hotel, certainly modern and quiet but… we will just show you the photos and that should be enough! Aside from the fact that at seven in the morning there was absurd noise from grass cutting, leaf cleaning, etc., but it is unacceptable at seven 7:30 in the morning! But do you not think about your paying guests??? Very old, poorly maintained bathroom and empty body wash containers! 8 10 switches in various points of the room but only one single one to turn on all the lights and to turn them all off 🤣🤣🤣! In maintenance, include “activate switches for the various light points”🤣 We will not return

This is not the first time I have stayed at this facility, but this time it went rather poorly: first of all, my room had a strong smell of smoke: acrid, unpleasant. Very bad. Unmanageable air conditioning, windows need to be replaced. In the morning I take a shower and the shower gel dispenser was empty. Breakfast was too basic and of questionable quality. Staff was helpful, covered parking was 12 euros per day.