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Reviews from Guests

3.0/5

tripadvisor

197

Reviews

from real guests

federicopP1387VV

4

/

5

My room overlooked a small street/internal courtyard but it was very quiet (I never heard anyone passing by). Reasonably clean and comfortable. The only downside is the lack of a bidet (which can be compensated for with the shower). Hotel located in a very convenient position for those traveling by car. I never had difficulty finding parking near the hotel entrance. Contrary to what I read in other reviews, the staff was always kind and helpful.

919giovannim

1

/

5

JUST BECAUSE YOU CAN'T GIVE ZERO Bad experience, to be avoided absolutely. The room was smelly and dirty, with an unbearable smell that seemed soaked everywhere. The furnishings were broken and worn, clearly neglected long ago. As if that were not enough, total absence of bidet, which is unacceptable for a self-respecting hotel. The situation got even worse with the rude and arrogant reception, completely unwilling to solve the problem: no possibility of changing rooms, no excuses, no attention to the customer. Faced with so much mind-numbing, I was forced to change hotels wasting time and money. A stay to forget. Poorly managed facility, rude staff and shameful hygiene conditions. Never again

Tourist10811707660

2

/

5

Very cold and unfriendly staff. We spent just one night and we didn’t care to complain about their outdated amenities, we understood it was an old hotel, but the staff behavior especially in the morning before check-out was very unpleasant. We greeted and he clearly ignored us. We had a toddler who stood right where he sat and spoke and he didn’t even move his head like he didn’t notice us. No one looked at us till we went to the breakfast area. We wanted help with heating our croissants and no one wanted to speak to us, so my husband walked to the little oven right where all the food is and tried to warm it. This same staff who didn’t greet us back, came straight with attitude to say we can’t use the little oven without permission and his body language was totally unacceptable. You should put a note near the oven warning clients then. We have always warned our food at breakfast without problems. My family and I will never ever come to this hotel again because it wasn’t any cheaper than other hotels we have been to. And these other hotels were more modern and friendly

Facilities Details

Free Wifi

Spa

Coffee/tea maker

Baggage Storage

24-Hour Front Desk

Smoke-free property

Bicycle Rental

Ticket Service

Wired Internet

Elevator

Self Parking

Concierge Service

2 Available Room Types

Single Room
Single Room
Single Room

Single Room

Towels

Towels

Non-smoking

Non-smoking

TV

TV

Shower

Shower

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Toiletries

Toiletries

Air Conditioning

Air Conditioning

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Clothes Rack

Clothes Rack

Telephone

Telephone

Desk

Desk

Room service [24-hour]

Room service [24-hour]

Superior Single Room
Superior Single Room

Superior Single Room

Towels

Towels

Non-smoking

Non-smoking

TV

TV

Shower

Shower

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Toiletries

Toiletries

Air Conditioning

Air Conditioning

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Clothes Rack

Clothes Rack

Telephone

Telephone

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Room service [24-hour]

Room service [24-hour]

Facilities Details

Pool and Spa

Spa

Parking and Transportation

Bicycle Rental

Self Parking

Front Desk Services

Baggage Storage

24-Hour Front Desk

Ticket Service

Concierge Service

Entertainment and Family Services

Smoke-free property

Internet Access in public areas

Free Wifi

Wired Internet

Miscellaneous

Coffee/tea maker

Elevator