AS Hotel Cambiago

3.0 / 5

•

Via Delle Industrie, Cambiago, Milan, Italy 20040

Reviews from Guests

3.0/5

1,289

Reviews

from real guests

Mucch

4-star hotel, but it deserves 2. Stayed one night to go to Leolandia the next day. Room stuck in the 80s and an embarrassing bathroom: shower tray silicone full of mold. In 2026, an hour of maintenance would be enough to fix it. Disappointing breakfast, with a strong smell of eggs in the dining room: the one at a highway rest stop is better. Really far from the standards of a true 4-star hotel.

dumejeo

The food at the restaurant was extremely disappointing. When I raised my concerns, instead of addressing them, I was repeatedly told that it was “Italian food” and that the taste was simply how it was meant to be. That felt dismissive rather than helpful. The manager’s attitude made the experience even worse. He was rude, aggressive, and walked away from me several times while I was trying to ask questions about the menu and understand my options. Rather than trying to resolve the issue, I felt pressured into paying for food that I couldn’t eat. It seemed to me like a racial bias, seeing that I’m a foreigner. Overall, the customer service at both the restaurant and reception fell well below expectations. Had the service been more professional and accommodating, the experience may have justified the money I spent. Unfortunately, the poor food, lack of empathy, and unprofessional behaviour left me feeling disappointed and dissatisfied.

sheilaaM8079UE

From a 4-star hotel, one expects very different standards, especially regarding the respect for guests' privacy. The episode that really left us speechless was the following: while my boyfriend and I were in the room, perfectly awake and lying on the bed, a cleaning lady entered using the electronic key card without knocking or announcing herself. Even more surprising is that she entered through the back door of the room, rather than the main one that leads to the hallway. We were awake, so if someone had knocked we would have heard it and would have answered. The situation was extremely embarrassing and represented a serious violation of our privacy. Only after seeing us did the maid leave immediately. The even more incomprehensible thing is that the hotel system signaled when a room was occupied, precisely because the key card inserted in the appropriate reader indicated the presence of guests inside. Despite this, the staff entered anyway without any warning. Mistakes can happen, but an episode like this is unacceptable, especially in a 4-star hotel. Respect for privacy should be an absolute priority: before entering an occupied room, it is essential to knock, wait for a response, and enter only after having received the guests' consent.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Tub

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

Room sanitization opt-out available

24-Hour Front Desk

Cashless payment service

Restaurant

German Spoken

Dutch Spoken

Vending machine

Contactless check-in/out

Hungarian Spoken

Hair/Beauty Salon

Car park [on-site]

Professional-grade sanitizing services

Sanitized kitchen and tableware items

Rooms sanitized between stays

Physical distancing of at least 1 meter

Portuguese Spoken

Hand sanitizer

Garden

Protective screens in common areas

Guest rooms seal after sanitization

Spanish Spoken

Heating in public area

Staff trained in safety protocol

Facilities for Disabled Guests

Shoeshine

Smoke-free property

Latvian Spoken

Swimming pool

Wi-Fi in public areas

Daily Housekeeping

Alternative meal arrangement

Free face masks

Malay Spoken

Shared Lounge/TV Area

French Spoken

Massage

Body thermometer

Room Service

Nightclub/DJ

Italian Spoken

Elevator

Japanese Spoken

Shared stationery removed

Ironing Service

Hot water linen and laundry washing

Non-smoking Rooms

Korean Spoken

Icelandic Spoken

Finnish Spoken

Safe dining setup

Laundry

Dry Cleaning

Soundproof Rooms

Car park [free of charge]

Fax/Photocopying

First aid kit

Temperature check for guests and staff

Snack Bar

Face coverings on staff

Breakfast in the Room

Daily disinfection in all rooms

Doctor/nurse on call

Invoice provided

Car park [charges apply]

English Spoken

Anti-viral cleaning products

Daily disinfection in common areas

Air conditioning in public area

Karaoke

Bulgarian Spoken

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Tub

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

Room sanitization opt-out available

24-Hour Front Desk

Cashless payment service

Restaurant

German Spoken

Dutch Spoken

Vending machine

Contactless check-in/out

Hungarian Spoken

Hair/Beauty Salon

Car park [on-site]

Professional-grade sanitizing services

10 Available Room Types

Standard Twin Room

Non-smoking

Satellite Channels

Soundproof

Laptop workspace

Air Conditioning

Blackout curtains

Minibar

Wardrobe/Closet

Bathtub or Shower

Daily housekeeping

Free Wifi

Bidet

Desk

Towels

Sleep comfort items

Interconnecting Room(s) Available

Slippers

Private bathroom

Free Toiletries

Hair dryer

Clothes Rack

Room service [24-hour]

Standard Double Room

Non-smoking

Satellite Channels

Soundproof

Laptop workspace

Air Conditioning

Blackout curtains

Minibar

Wardrobe/Closet

Bathtub or Shower

Daily housekeeping

Free Wifi

Bidet

Desk

Extra Long Beds (> 6.5 ft)

Towels

Sleep comfort items

Interconnecting Room(s) Available

Slippers

Private bathroom

Free Toiletries

Hair dryer

Clothes Rack

Room service [24-hour]

Standard Twin Room

Air Conditioning

Desk

Heating

Minibar

Shower

Toilet

Standard Double Room

Air Conditioning

Desk

Heating

Minibar

Shower

Toilet

Standard Triple Room

Non-smoking

Satellite Channels

Soundproof

Laptop workspace

Air Conditioning

Blackout curtains

Minibar

Wardrobe/Closet

Bathtub or Shower

Daily housekeeping

Free Wifi

Bidet

Desk

Extra Long Beds (> 6.5 ft)

Towels

Sleep comfort items

Interconnecting Room(s) Available

Slippers

Private bathroom

Free Toiletries

Hair dryer

Clothes Rack

Room service [24-hour]

Facilities Details

Pool and Spa

Fitness Center

Sauna

Hot Tub

Spa

Massage

Parking and Transportation

Airport Shuttle (free)

Food & Drink

Restaurant

Vending machine

Breakfast service

Alternative meal arrangement

Buffet-Style Restaurant

Room Service

Bar

Snack Bar

Breakfast in the Room

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Contactless check-in/out

Heating in public area

Smoke-free property

Kids club

Nightclub/DJ

Family/child friendly

Invoice provided

Air conditioning in public area

Karaoke

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Shops

Hair/Beauty Salon

Common Areas

Shared Lounge/TV Area

Cleaning Services

Room sanitization opt-out available

Cashless payment service

Professional-grade sanitizing services

Sanitized kitchen and tableware items

Rooms sanitized between stays

Physical distancing of at least 1 meter

Hand sanitizer

Protective screens in common areas

Guest rooms seal after sanitization

Staff trained in safety protocol

Shoeshine

Daily Housekeeping

Free face masks

Body thermometer

Shared stationery removed

Ironing Service

Hot water linen and laundry washing

Safe dining setup

Laundry

Dry Cleaning

First aid kit

Temperature check for guests and staff

Face coverings on staff

Daily disinfection in all rooms

Doctor/nurse on call

Anti-viral cleaning products

Daily disinfection in common areas

Languages Spoken

German Spoken

Dutch Spoken

Hungarian Spoken

Portuguese Spoken

Spanish Spoken

Latvian Spoken

Malay Spoken

French Spoken

Italian Spoken

Japanese Spoken

Korean Spoken

Icelandic Spoken

Finnish Spoken

English Spoken

Bulgarian Spoken

Internet Access in public areas

Free Wifi

Wi-Fi in public areas

Internet

Miscellaneous

Designated Smoking Area

Car park [on-site]

Garden

Facilities for Disabled Guests

Swimming pool

Family Rooms

Elevator

Non-smoking Rooms

Soundproof Rooms

Car park [free of charge]

Car park [charges apply]