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Reviews from Guests

2.0/5

tripadvisor

69

Reviews

from real guests

lorenzopX276AH

1

/

5

I give one star because no less I could give. First impression: bored and almost annoyed staff of arrival at the property Upon entering the room we were greeted from a piece of paper on the floor; cigarette butts and other things behind the bedside table and behind the headboard of the bed, toilet paper already started in the bathroom, sheets with holes and stains. The bathroom, extremely large reduced has a single advantage: it is possible to do one's needs and brush one's teeth there same moment.

sim0nejp

1

/

5

I arrive and they give me a room with a broken window that cannot be closed (in December). I get a room change and they put me in one with a broken toilet and a poorly functioning shower. €90 per night seems really disproportionate to me for this type of service.

L953BKjorgej

5

/

5

GREAT SERVICE! The hotel is just what you need at a fair price. But the reason why I kept coming back is because of the outstanding service that the person at the reception. He was professional, friendly, he demonstrated integrity throughout our exchanges. He helped me EVERY SINGLE TIME, whether if it was the check in time because I got there too early, or giving me recomendations, or helping me taking better decisions to save money on the hotel. He was available for me 24/7 and he demonstrated time after time that all he wanted is to provide me with the warmest and best possible service he could. I returned, and returned and I will come back again because he makes you feel at home, protected and well treated.