Rosa Grand Milano - Starhotels Collezione

4.0 / 5

•

3 Piazza Fontana, Milan, Italy, 20122

Reviews from Guests

4.0/5

2,734

Reviews

from real guests

mprikopa

This time, we chose to stay at the Rosa Grand instead of our usual favourite, the Principe di Savoia, so that we could walk to La Fenice Opera House in the evening—and the Rosa Grand is fantastically located for this. Its location in the very heart of Milan, just behind the cathedral and only a few minutes’ walk from Via Monte Napoleone, Via della Spiga and the Galleria Vittorio Emanuele II, makes this hotel truly exceptional. We stayed in a Grand Deluxe Room with a View overlooking Piazza Fontana, with its beautiful historic fountain, the Santuario di San Bernardino alle Ossa, and the Torre Velasca—a modern Milanese icon that looks particularly impressive when illuminated at night. The room was very pleasantly furnished and featured a large walk-in wardrobe, reflecting the stylish and welcoming atmosphere of the hotel as a whole. One of the reasons we chose the Rosa Grand was its valet parking service, which worked perfectly. When we were leaving, our car was brought to us within five minutes.

Nancyeshra

They have a great location. Customer service is very good. Ac was not working well, they immediately gave me another room to sleep without having to repack then the following day they changed my room & helping me taking my stuff from the room to another. Thank you

abdullahhP7526ET

I booked two rooms for five people at this hotel via email, and they charged me for two rooms: one for two people and one for three. When we entered, we found a room for two people, and they told us that the third person had to sleep on a chair. I confirmed that it was a room for three people, and they said yes, but they lied to us when I entered the room, saying it was a bed for two people, which doesn't even fit two people. Therefore, they gave us rooms at the back of the hotel because I am a regular customer, and this is how they value their regular customers. However, when I asked to change rooms, they said, "Sorry, I need my sick son to sleep in the bed." They replied, "One of your three children must sleep on a chair tonight." This is what they call human rights! I'm complaining to the Italian government about this treatment we received at the hotel. I've traveled to many countries where cooperation is excellent, but at this hotel, they take what's rightfully yours. You have to sleep on a chair. They tell you it's a room for three people and charge you for three, but the third person has to sleep on the chair. I refused, but they wouldn't refund the money I paid in advance. I urge everyone planning to stay at this hotel to specify everything before paying the bill because they take what they can without any regard for human rights. Their concept of human rights is a complete lie. I booked room number 462 they told me triple but I ask the owner of star hotels please this room is triple or you put one bed and the third one have to sleep on the chair Done

Facilities Details

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

24-Hour Front Desk

Security [24-hour]

Cashless payment service

Restaurant

German Spoken

Dutch Spoken

Ticket Service

Hair/Beauty Salon

Car park [on-site]

Professional-grade sanitizing services

Babysitting/Child Services

Sanitized kitchen and tableware items

Rooms sanitized between stays

Physical distancing of at least 1 meter

Allergy-free rooms

Hand sanitizer

Sterilizing equipment

Solarium

Car park [nearby]

Terrace

Guest rooms seal after sanitization

Spanish Spoken

Heating in public area

Game Room

Staff trained in safety protocol

Facilities for Disabled Guests

Shoeshine

Room service [24-hour]

Smoke-free property

Latvian Spoken

Norwegian Spoken

Wi-Fi in public areas

Alternative meal arrangement

Entertainment Staff

Hindi Spoken

Free face masks

Daily Housekeeping

Malay Spoken

Shared Lounge/TV Area

Khmer Spoken

French Spoken

Massage

Nightclub/DJ

Italian Spoken

Indonesian Spoken

Elevator

Hebrew Spoken

Ironing Service

Library

Hot water linen and laundry washing

Non-smoking Rooms

Korean Spoken

Icelandic Spoken

Finnish Spoken

Safe dining setup

Special Diet Meals (upon request)

Laundry

Dry Cleaning

Soundproof Rooms

Croatian Spoken

Pet facilities

Casino

Face coverings on staff

Breakfast in the Room

Tours

Daily disinfection in all rooms

Suit Press

Car park [charges apply]

English Spoken

Anti-viral cleaning products

Daily disinfection in common areas

Air conditioning in public area

Karaoke

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

24-Hour Front Desk

Security [24-hour]

Cashless payment service

Restaurant

German Spoken

Dutch Spoken

Ticket Service

Hair/Beauty Salon

Car park [on-site]

Professional-grade sanitizing services

Babysitting/Child Services

Sanitized kitchen and tableware items

Rooms sanitized between stays

Physical distancing of at least 1 meter

10 Available Room Types

Junior Suite

40 Square Meter

Electric Kettle

Additional toilet

Bathrobes

Bathtub

Cleaning Products

Hair dryer

Mirror

Private bathroom

Shared Bathroom

Shower

Free Toiletries

Towels

Cable Channels

Telephone

Free Wifi

Air Conditioning

Blackout curtains

Heating

Hypoallergenic

Sleep comfort items

Slippers

Socket near the bed

Soundproof

Tea/Coffee Maker

Free bottled water

Minibar

Refrigerator

Daily housekeeping

Balcony/Terrace

Desk

Interconnecting Room(s) Available

Outdoor Furniture

Sitting Area

Dining Area

Sofa

Openable window

Hardwood/Parquet floors

Wardrobe/Closet

Individual air conditioning

Safe

Non-smoking

Safety/security feature

Smoke detector

Smoking allowed

Bathtub or Shower

Bidet

Extra Long Beds (> 6.5 ft)

Clothes Rack

Room service [24-hour]

Satellite Channels

Toilet

Duomo Terrace Penthouse One Bedroom

Non-smoking

Balcony/Terrace

Dining Table

Sleep comfort items

Soundproof

Air Conditioning

Blackout curtains

Minibar

Wardrobe/Closet

Bathtub or Shower

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Towels

Bidet

Hypoallergenic

Desk

Extra Long Beds (> 6.5 ft)

Free Toiletries

Cleaning Products

Interconnecting Room(s) Available

Private bathroom

Bathrobes

Hair dryer

Clothes Rack

Sitting Area

Room service [24-hour]

Duomo Grand Apartment Two Bedrooms

Non-smoking

Dining Table

Sleep comfort items

Soundproof

Air Conditioning

Blackout curtains

Minibar

Wardrobe/Closet

Bathtub or Shower

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Towels

Bidet

Hypoallergenic

Desk

Free Toiletries

Cleaning Products

Interconnecting Room(s) Available

Private bathroom

Bathrobes

Entire unit wheelchair accessible

Hair dryer

Extra Long Beds (> 6.5 ft)

Clothes Rack

Sitting Area

Room service [24-hour]

Additional Bathroom

Bathroom

Dining Area

Electric Kettle

Heating

Microwave

Satellite Channels

Slippers

Sofa

Wine glasses

Internet [LAN]

Hardwood/Parquet floors

Grand Suite Rosa

Non-smoking

Sleep comfort items

Soundproof

Air Conditioning

Blackout curtains

Minibar

Wardrobe/Closet

Bathtub or Shower

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Towels

Bidet

Hypoallergenic

Desk

Extra Long Beds (> 6.5 ft)

Free Toiletries

Cleaning Products

Interconnecting Room(s) Available

Private bathroom

Bathrobes

Hair dryer

Clothes Rack

Sitting Area

Room service [24-hour]

Grand Deluxe

30 Square Meter

Electric Kettle

Bathrobes

Bathtub

Cleaning Products

Hair dryer

Mirror

Private bathroom

Shower

Free Toiletries

Towels

Cable Channels

Telephone

Wifi (Surcharge)

Free Wifi

Air Conditioning

Blackout curtains

Heating

Hypoallergenic

Sleep comfort items

Slippers

Socket near the bed

Soundproof

Tea/Coffee Maker

Free bottled water

Minibar

Refrigerator

Daily housekeeping

Balcony/Terrace

Desk

Interconnecting Room(s) Available

Outdoor Furniture

Sitting Area

Dining Area

Sofa

Openable window

Hardwood/Parquet floors

Wardrobe/Closet

Individual air conditioning

Safe

Non-smoking

Safety/security feature

Smoke detector

Smoking allowed

Bathtub or Shower

Bidet

Extra Long Beds (> 6.5 ft)

Clothes Rack

Room service [24-hour]

Satellite Channels

Toilet

Facilities Details

Pool and Spa

Fitness Center

Solarium

Massage

Parking and Transportation

Airport Shuttle (free)

Food & Drink

Restaurant

Breakfast service

Room service [24-hour]

Alternative meal arrangement

Buffet-Style Restaurant

Bar

Special Diet Meals (upon request)

Breakfast in the Room

Front Desk Services

24-Hour Front Desk

Ticket Service

Entertainment and Family Services

Babysitting/Child Services

Heating in public area

Smoke-free property

Entertainment Staff

Kids club

Nightclub/DJ

Family/child friendly

Casino

Air conditioning in public area

Karaoke

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Common Areas

Terrace

Game Room

Shared Lounge/TV Area

Library

Cleaning Services

Cashless payment service

Professional-grade sanitizing services

Sanitized kitchen and tableware items

Rooms sanitized between stays

Physical distancing of at least 1 meter

Hand sanitizer

Sterilizing equipment

Guest rooms seal after sanitization

Staff trained in safety protocol

Shoeshine

Free face masks

Daily Housekeeping

Ironing Service

Hot water linen and laundry washing

Safe dining setup

Laundry

Dry Cleaning

Face coverings on staff

Daily disinfection in all rooms

Suit Press

Anti-viral cleaning products

Daily disinfection in common areas

Languages Spoken

German Spoken

Dutch Spoken

Spanish Spoken

Latvian Spoken

Norwegian Spoken

Hindi Spoken

Malay Spoken

Khmer Spoken

French Spoken

Italian Spoken

Indonesian Spoken

Hebrew Spoken

Korean Spoken

Icelandic Spoken

Finnish Spoken

Croatian Spoken

English Spoken

Internet Access in public areas

Free Wifi

Wi-Fi in public areas

Internet

Miscellaneous

Security [24-hour]

Designated Smoking Area

Car park [on-site]

Allergy-free rooms

Car park [nearby]

Pets allowed

Facilities for Disabled Guests

Family Rooms

Elevator

Non-smoking Rooms

Soundproof Rooms

Pet facilities

Tours

Car park [charges apply]