Sina The Gray

4.0 / 5

•

6 Via San Raffaele, Milan, Italy 20121

Reviews from Guests

4.0/5

447

Reviews

from real guests

Exploration469343

Hotel located in the heart of Milan just a few steps from the Duomo. Welcoming, helpful, polite, and always smiling staff; rooms with every type of comfort and very quiet. Continental breakfast with everything you could want. Highly recommended hotel!

francoisea326

We had a very pleasant stay in this hotel, which has a lot of charm, even though we found the decor of our beautiful room a bit too modern for our taste as seniors, and especially the hotel is very well located, just a stone's throw from the Duomo, the splendid Vittorio Emmanuele Gallery, La Scala, and the beautiful shopping streets. The very kind and efficient staff were attentive, the breakfast was very good, and we were also able to enjoy the shaded terrace (even though it was very sunny) for a quick lunch. The only complaint is the great difficulty of arriving by car to the hotel located in a pedestrian zone without being informed during the garage reservation.... I think it would be helpful to provide explanations in advance!

Nomad61780361301

Firstly I want to list the positives. The location is excellent - it is within 25 mins walk of anything you might want to do. The service was very good as well. The concierge was proactive in warning us about travel problems and offering advice. The breakfast and the service at breakfast were excellent too. The less good elements. The room had a bath and shower. The bath ran tepid and the shower too hot. There were niggling clicking sounds in the room we could not trace, but to be fair we didn't report it. There is a shortage of sockets in the room. The disappointment was also the price. We planned the trip months in advance and prepaid in full at the advertised best rate. However it is only the best rate on that date. Two months later the room was 150 Euro cheaper. I know the risk was mine and I did not expect a retrospective credit but there was no recognition by the hotel - no complementary bottle, or room upgrade or voucher to spend. My advice - secure a room on cancellation available then look out for better rate when they might have lower than expected occupancy. Note they also add a (desceretionary) service charge to the room charge. Just budget for it.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Hot Tub

Spa

Bar

Meeting/Banquet Facilities

Designated Smoking Area

Room sanitization opt-out available

Hiking

24-Hour Front Desk

Currency Exchange

Cashless payment service

Restaurant

German Spoken

Dutch Spoken

Valet Parking

Contactless check-in/out

Ticket Service

Hungarian Spoken

Hair/Beauty Salon

Car park [on-site]

Professional-grade sanitizing services

Babysitting/Child Services

Sanitized kitchen and tableware items

Rooms sanitized between stays

Physical distancing of at least 1 meter

Portuguese Spoken

Hand sanitizer

Bicycles

Russian Spoken

Terrace

Guest rooms seal after sanitization

Spanish Spoken

Heating in public area

Staff trained in safety protocol

Facilities for Disabled Guests

Shoeshine

Room service [24-hour]

Smoke-free property

Latvian Spoken

Norwegian Spoken

Wi-Fi in public areas

Daily Housekeeping

Free face masks

French Spoken

Massage

Body thermometer

Convenience Store (on site)

Italian Spoken

Elevator

Japanese Spoken

Shared stationery removed

Hebrew Spoken

Romanian Spoken

Hot water linen and laundry washing

Arabic Spoken

Non-smoking Rooms

Korean Spoken

Finnish Spoken

Safe dining setup

Special Diet Meals (upon request)

Laundry

Dry Cleaning

First aid kit

Lithuanian Spoken

Temperature check for guests and staff

Casino

Snack Bar

Face coverings on staff

Breakfast in the Room

Tours

Daily disinfection in all rooms

Doctor/nurse on call

Filipino Spoken

Car park [charges apply]

English Spoken

Anti-viral cleaning products

Daily disinfection in common areas

Ironing Service

Air conditioning in public area

Karaoke

Bulgarian Spoken

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Hot Tub

Spa

Bar

Meeting/Banquet Facilities

Designated Smoking Area

Room sanitization opt-out available

Hiking

24-Hour Front Desk

Currency Exchange

Cashless payment service

Restaurant

German Spoken

Dutch Spoken

Valet Parking

Contactless check-in/out

Ticket Service

Hungarian Spoken

Hair/Beauty Salon

10 Available Room Types

Junior Suite

35 Square Meter

Bathrobes

Bathtub

Hair dryer

Mirror

Private bathroom

Shower

Free Toiletries

Towels

Walk-in shower

Whirlpool bathtub

DVD/CD player

Internet [LAN]

Free Wifi

iPod dock

Mobile hotspot device

Radio

Cable Channels

Sauna

Smartphone device

Streaming service like Netflix

Telephone

Adapter

Air Conditioning

Blackout curtains

Heating

Hypoallergenic

Linens

Sleep comfort items

Slippers

Soundproof

Alcohol

Tea/Coffee Maker

Free bottled water

Fruits/snacks

Minibar

Wine glasses

Daily housekeeping

Balcony/Terrace

Desk

Interconnecting Room(s) Available

Sitting Area

Sofa

Window

Baby cot (upon request)

Accessible by elevator

Safe

Non-smoking

Safety/security feature

Satellite Channels

Bidet

Bathroom phone

Toilet

Separate shower/bathtub

Entire unit wheelchair accessible

Extra Long Beds (> 6.5 ft)

Clothes Rack

Daily newspaper

Room service [24-hour]

Deluxe Triple Room

22 Square Meter

Hair dryer

Private bathroom

Shower

Free Toiletries

DVD/CD player

Cable Channels

Telephone

Free Wifi

Air Conditioning

Blackout curtains

Slippers

Soundproof

Free bottled water

Minibar

Daily housekeeping

Balcony/Terrace

Desk

Safe

Smoking allowed

Sleep comfort items

Satellite Channels

Bidet

Hypoallergenic

Extra Long Beds (> 6.5 ft)

iPod dock

Towels

Bathroom phone

Toilet

Separate shower/bathtub

Bathrobes

Entire unit wheelchair accessible

Clothes Rack

Bathtub

Daily newspaper

Room service [24-hour]

Executive Room

25 Square Meter

Hair dryer

Private bathroom

Shower

Free Toiletries

DVD/CD player

Cable Channels

Telephone

Free Wifi

Air Conditioning

Blackout curtains

Slippers

Minibar

Daily housekeeping

Balcony/Terrace

Desk

Safe

Smoking allowed

Sleep comfort items

Satellite Channels

Soundproof

Bidet

Hypoallergenic

Extra Long Beds (> 6.5 ft)

iPod dock

Towels

Bathroom phone

Toilet

Separate shower/bathtub

Bathrobes

Entire unit wheelchair accessible

Clothes Rack

Bathtub

Free bottled water

Daily newspaper

Room service [24-hour]

Superior Room

15 Square Meter

Hair dryer

Private bathroom

Shower

Free Toiletries

DVD/CD player

Cable Channels

Telephone

Free Wifi

Air Conditioning

Blackout curtains

Slippers

Minibar

Daily housekeeping

Balcony/Terrace

Desk

Safe

Smoking allowed

Sleep comfort items

Satellite Channels

Soundproof

Bidet

Hypoallergenic

iPod dock

Towels

Bathroom phone

Toilet

Separate shower/bathtub

Bathrobes

Entire unit wheelchair accessible

Clothes Rack

Bathtub

Free bottled water

Daily newspaper

Room service [24-hour]

Deluxe Room

Non-smoking

Sleep comfort items

Satellite Channels

Soundproof

Air Conditioning

Blackout curtains

Minibar

Daily housekeeping

Free Wifi

Bidet

Hypoallergenic

Telephone

Desk

Extra Long Beds (> 6.5 ft)

iPod dock

Balcony/Terrace

Towels

Bathroom phone

Toilet

DVD/CD player

Slippers

Separate shower/bathtub

Private bathroom

Bathrobes

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Clothes Rack

Bathtub

Free bottled water

Daily newspaper

Room service [24-hour]

Facilities Details

Pool and Spa

Hot Tub

Spa

Massage

Parking and Transportation

Valet Parking

Airport Shuttle (free)

Food & Drink

Restaurant

Breakfast service

Room service [24-hour]

Buffet-Style Restaurant

Bar

Special Diet Meals (upon request)

Snack Bar

Breakfast in the Room

Front Desk Services

24-Hour Front Desk

Currency Exchange

Ticket Service

Activities

Hiking

Entertainment and Family Services

Contactless check-in/out

Babysitting/Child Services

Heating in public area

Smoke-free property

Kids club

Family/child friendly

Casino

Air conditioning in public area

Karaoke

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Convenience Store (on site)

Common Areas

Terrace

Cleaning Services

Room sanitization opt-out available

Cashless payment service

Professional-grade sanitizing services

Sanitized kitchen and tableware items

Rooms sanitized between stays

Physical distancing of at least 1 meter

Hand sanitizer

Guest rooms seal after sanitization

Staff trained in safety protocol

Shoeshine

Daily Housekeeping

Free face masks

Body thermometer

Shared stationery removed

Hot water linen and laundry washing

Safe dining setup

Laundry

Dry Cleaning

First aid kit

Temperature check for guests and staff

Face coverings on staff

Daily disinfection in all rooms

Doctor/nurse on call

Anti-viral cleaning products

Daily disinfection in common areas

Ironing Service

Languages Spoken

German Spoken

Dutch Spoken

Hungarian Spoken

Portuguese Spoken

Russian Spoken

Spanish Spoken

Latvian Spoken

Norwegian Spoken

French Spoken

Italian Spoken

Japanese Spoken

Hebrew Spoken

Romanian Spoken

Arabic Spoken

Korean Spoken

Finnish Spoken

Lithuanian Spoken

Filipino Spoken

English Spoken

Bulgarian Spoken

Internet Access in public areas

Free Wifi

Wi-Fi in public areas

Internet

Miscellaneous

Designated Smoking Area

Car park [on-site]

Bicycles

Pets allowed

Facilities for Disabled Guests

Family Rooms

Elevator

Non-smoking Rooms

Tours

Car park [charges apply]