Atahotel Varese

I stayed at this facility for a work transfer; it was convenient, perfectly clean, and had very convenient free parking. There is also a nice pool available during this period and a weights/fitness room.

Ideal structure for couples and families, everything is well organized and clean. A restaurant inside that meets everyone's tastes. Pool equipped for moments of relaxation. The buffet breakfast is rich and delicious.

I start directly with the negative experience of this 4 star hotel. I stayed one Saturday night with dinner, to leave on Sunday morning with breakfast me and my family. Through booking. Already from the booking we start badly. The booking information was incorrect arrived at the hotel. Booking says hotel with swimming pool, we find the closed pool opens in June, we booked a cot for our newborn, arrived at the Hotel we paid a supplement of 10 €, booking said free. Also in the Hotel we also paid tourist taxes which was not written in the booking. To reach the Hotel is definitely not intuitive, indeed you have to travel all the city center and then find yourself in very small streets full of cars, buses, etc.... We enter the parking lot and find a neglected fauna. We enter the reception is in the center of the corridor near the 3 elevators a sign with "attention that you slip" with the fake under ceiling full of water dripping into a bucket for water with various tea towels. The white of the under ceiling had turned yellowish so long it was not repaired. Arrived in the room we find the balcony tiles without being cemented that all move. Without the briquette escape. The view of the neglected fauna is the empty pool also neglected, it is absolutely not a spectacle. In the room there is information regarding breakfast times from 7:30 to 10 am on Sunday , arrived at the restaurant at 9:30 we already find the staff taking everything away. The hours were 7:30 to 9:30, they had not updated the ordinary information in the rooms. The check-out time is check-in are incorrect with the booking information. There are many inconsistencies with booking is the 4 Star Hotel. Positive note the very qualified staff, efficient, helpful, correct, in the restaurant you eat well, good dishes. Always polite with people, it is not nice that the staff has to take the sorrows of poorly organized management, plus the criticism of people who certainly like many people point it out, even if they do not write reviews. We stayed in a hotel with far fewer stars, but more cared for than this 4 star hotel, we paid much less, we had all the services working is precise times. For our part we will never return to this Hotel una. I forgot, in the rooms you can hear the conversations of the next room, zero privacy. The shower water comes out cold a little bit and comes out hot. This is also not acceptable for the cost we paid. I recommend seeing elsewhere.