Grand Hotel Nuove Terme

Worst 4 Star Hotel ever been in and I’m a frequent business traveler. This hotel is not ready to rent rooms and is not a 4 star Hotel. Corridors smelling, no room service, no mini bar, credit card terminal not working, unfriendly personal

Well located in the centre of Acqui this very large hotel can only be described as faded grandeur, but I loved it and felt at home there. The bedrooms and bathrooms are large and comfortable but can be quite a long walk from the lifts. The spa facilities and thermal waters are wonderful with a nice small area to sit out in the sun, and try the massage! Breakfast was quite acceptable and the 4 course dinner with two choices for each course very good although the salad buffet was a bit boring. The staff were pleasant and worked hard but reception was not particularly friendly. Hotel Parking is very limited but there is plenty of on street parking with no limit and free on Sunday. Acqui is a lovely small city with lots of bars restaurants and shops in a pedestrian area. I recommend for a short or weekend stay.

I travelled with my mom and daughter. We stayed at a classic room. It was not modern, but it was ok. The Size of the room was not too small not too large. It had central heating, a tv, a large comfortable bed. The furnishing was basic. There was no coffee maker in the room. The mini bar only had 2 complimentary bottles of water. The bathroom was old but had everything we needed, we bought a heather for the bathroom because it was cold. The room had no wifi. The restaurant was closed. Breakfast was basic but ok. There was a fee for using the thermal pool and no kids were allowed. The staff was super friendly and helpful. The location was perfect.