Very pleasant accommodation that could have been perfect with a few improvements.
What we liked:
The welcome from the young woman in the café / reception was outstanding. She was kind and helpful.
When we left, the young man in the cafe called a taxi for us. The personal service was great.
We loved the location – very handy to most attractions – and the room (in the annexe, across the piazza) was spacious and comfortable. The decor was pleasant (old-world / shabby-chic).
What we didn't like:
We were disappointed there were no tea/coffee-making facilities in the room. There was a small kitchen area (with a fridge and non-functional sink); it would have been easy to provide a kettle/coffee-maker. As breakfast was in another street (in the cafe) and wasn’t offered until 8.30am, this wasn’t a practical option for us; an early coffee in the room would have been ideal.
A specific problem was that the light fittings beside the bed had modern globes that didn’t quite fit. I accidentally touched the base and received a shock. This is dangerous and needs to be fixed.