Hotel Diplomatic

3.0 / 5

•

Via Cernaia 42, Torino, To, 10122 Italy

Reviews from Guests

3.0/5

3,180

Reviews

from real guests

alexandrevZ3966SK

AVOID AT ALL COSTS!!!!! This hotel is a total rip-off. It absolutely does not deserve its 4 stars. Everything is in a deplorable state: the floors are sticky, the walls are damaged, the bed is as comfortable as a wooden board, and the bath towels even had bloodstains on them. It is totally unacceptable. When we reported these problems to the front desk, the staff showed no interest. We were simply offered another room... in which the lighting didn't even work. I intend to report this establishment to the competent authorities so that its rating can be re-evaluated. Given its condition, it certainly does not deserve 4 stars, but rather 2. Finally, their pricing policy is very questionable: the first night is charged very dearly, while the second is offered at a much lower rate. In the event of a complaint and refund, they only refund the second night, which severely limits the amount returned to the customer. This really gives the impression of a practice intended to discourage complaints. I strongly advise against this hotel.

lukebB7706AN

Good central location. Room very clean and not noisy. Service at reception fine. Breakfast had a good variety of itesm (including lots of cakes). The lobby, stairs and passageways decor is a little bit dated.

yumrukchal

The location was good. The room was a bit small, but it was okay. You could say it’s an ideal place in terms of value for money.

Facilities Details

Free Wifi

Spa

Laundry

Parking (limited spaces)

Express Check-in/Check-out

Meeting stationery

On-site accessible self parking

Newspapers

Baggage Storage

Business Center

24-Hour Front Desk

Snack Bar

Elevator

Self Parking

Desk/workspace

Computer station

Concierge Service

Free Wifi

Spa

Laundry

Parking (limited spaces)

Express Check-in/Check-out

Meeting stationery

On-site accessible self parking

Newspapers

Baggage Storage

Business Center

24-Hour Front Desk

Snack Bar

Elevator

Self Parking

Desk/workspace

Computer station

Concierge Service

10 Available Room Types

Comfort Triple Room

Non-smoking

Sleep comfort items

Soundproof

Laptop workspace

Air Conditioning

Blackout curtains

Minibar

Wardrobe/Closet

Daily housekeeping

Free Wifi

Bidet

Hypoallergenic

Exterior corridor

Telephone

Desk

Towels

Shower

Private bathroom

Free Toiletries

Hair dryer

Roll-in shower

Clothes Rack

Room service [24-hour]

Comfort Double Room

Non-smoking

Sleep comfort items

Soundproof

Laptop workspace

Air Conditioning

Blackout curtains

Minibar

Wardrobe/Closet

Daily housekeeping

Free Wifi

Bidet

Hypoallergenic

Exterior corridor

Telephone

Desk

Towels

Shower

Private bathroom

Free Toiletries

Hair dryer

Roll-in shower

Clothes Rack

Room service [24-hour]

Junior Suite

Non-smoking

Sleep comfort items

Soundproof

Laptop workspace

Air Conditioning

Blackout curtains

Minibar

Wardrobe/Closet

Daily housekeeping

Free Wifi

Bidet

Hypoallergenic

Exterior corridor

Telephone

Desk

Towels

Shower

Private bathroom

Free Toiletries

Hair dryer

Roll-in shower

Clothes Rack

Sitting Area

Room service [24-hour]

Standard Single Room

Non-smoking

Sleep comfort items

Soundproof

Laptop workspace

Air Conditioning

Blackout curtains

Minibar

Wardrobe/Closet

Daily housekeeping

Free Wifi

Bidet

Hypoallergenic

Exterior corridor

Telephone

Desk

Towels

Shower

Private bathroom

Free Toiletries

Hair dryer

Roll-in shower

Clothes Rack

Room service [24-hour]

Quadruple Room

Non-smoking

Sleep comfort items

Soundproof

Laptop workspace

Air Conditioning

Blackout curtains

Minibar

Wardrobe/Closet

Daily housekeeping

Free Wifi

Bidet

Hypoallergenic

Exterior corridor

Telephone

Desk

Towels

Shower

Private bathroom

Free Toiletries

Hair dryer

Roll-in shower

Clothes Rack

Room service [24-hour]

Facilities Details

Pool and Spa

Spa

Parking and Transportation

Parking (limited spaces)

Self Parking

Food & Drink

Snack Bar

Front Desk Services

Express Check-in/Check-out

Newspapers

Baggage Storage

24-Hour Front Desk

Concierge Service

Entertainment and Family Services

Meeting stationery

Business Facilities

Business Center

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

On-site accessible self parking

Elevator

Desk/workspace

Computer station