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Reviews from Guests

3.0/5

tripadvisor

615

Reviews

from real guests

cinziamV25XU

1

/

5

The reception's welcome and handling of our reports were terrible, with staff not at all inclined to resolve the highlighted problems. ​The bungalow was very dirty, lacked maintenance, and was completely different from the photos shown during booking. In the bathroom, the toilet lacked a lid and the shower, opening directly over the toilet, made it impossible to wash without flooding everything. In the bedroom, there were spider webs everywhere, as well as broken and torn window screens: consequently, the accommodation was completely invaded by mosquitoes and ants. I strongly advise against it!

amichetto86

2

/

5

Campsite & village that, in my opinion, could have great potential. Very large and with beautiful vegetation, with the presence of eucalyptus predominating. Unfortunately, the management is truly terrible, both for the accommodations, which are very old and poorly maintained—especially the bungalows, which are in a state of total neglect—and for their poor ability to deal with the public and resolve problems. I did not have the pleasure of speaking with a manager because they were unavailable, and I was not given any certified email address to submit a formal request, even though it is impossible that they do not have one. When I presented my complaint verbally, I was told that they have a thousand complaints about the bungalows (shower without a tray, so water goes out all over the bathroom and the house; cracked walls and prehistoric paint; furniture that has survived at least one war; no lighting in common areas—"you walk around with your own flashlight"), but they had never heard mine. So they are the first to admit that the bungalows are dilapidated. My complaint was that nowhere was it communicated that it was practically devoid of stoves for cooking, as the only 2 burners present are flush against the wall and there is no room for pots or pans suitable for a family of three. The other accommodations, in fact, even have photos of the stovetop, but the bungalows are presented with a blurred photo of the kitchen. I never could have imagined that the photo was taken on purpose to hide the poor service. After 5 days of waiting for a solution from the staff, I requested my documents, leaving the payment pending but never refusing to pay, and the only solution they were able to come up with was to tell me to leave the village since I hadn't paid the balance. I found myself without accommodation on an island because they were incapable of finding a solution for me. It's a shame because, I repeat, I think it could have great potential given the nature of the place.

Guide66692854870

2

/

5

Campsite not well-maintained, ants are everywhere and constantly get into the mobile homes, the accommodations are dated and without any kind of maintenance; we found them very dirty upon our arrival, cabinet doors all broken with handles that came off when opening the doors.... two days after arrival, the toilet was clogged with a bad smell throughout the house..... the positive side of the mobile homes is that they have air conditioning, but upon our arrival we had to sanitize it because the filters were very dirty and full of dust, so they had never been cleaned..... the beds had very comfortable mattresses, but pillows must be brought from home because the ones provided were not really usable...... a campsite that could have great potential but at this moment is not recommended.

Facilities Details

Pool

Airport Shuttle (surcharge)

Free Wifi

Playground

Laundry

Cycling

Fishing

Newspapers

Table Tennis

Windsurfing

Diving

Kids facilities

Garden

Ticket Service

Tennis Court

Convenience Store (on site)

BBQ grill

Canoeing

Smoke-free property

24-Hour Front Desk

Snorkeling

Snack Bar

Terrace

Bicycle Rental

2 Available Room Types

Bungalow, 2 Bedrooms
Bungalow, 2 Bedrooms
Bungalow, 2 Bedrooms
Bungalow, 2 Bedrooms
Bungalow, 2 Bedrooms
Bungalow, 2 Bedrooms
Bungalow, 2 Bedrooms
Bungalow, 2 Bedrooms
Bungalow, 2 Bedrooms
Bungalow, 2 Bedrooms
Bungalow, 2 Bedrooms

Bungalow, 2 Bedrooms

Towels

Towels

Heating

Heating

Non-smoking

Non-smoking

Patio

Patio

Shower

Shower

Daily housekeeping

Daily housekeeping

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Wardrobe/Closet

Wardrobe/Closet

Bathtub or Shower

Bathtub or Shower

Bidet

Bidet

Kitchenette

Kitchenette

Kitchen

Kitchen

Mobile Home
Mobile Home
Mobile Home
Mobile Home
Mobile Home
Mobile Home
Mobile Home
Mobile Home
Mobile Home
Mobile Home

Mobile Home

Towels

Towels

Heating

Heating

Non-smoking

Non-smoking

Patio

Patio

Shower

Shower

Daily housekeeping

Daily housekeeping

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Wardrobe/Closet

Wardrobe/Closet

Bathtub or Shower

Bathtub or Shower

Tea/Coffee Maker

Tea/Coffee Maker

Kitchenette

Kitchenette

Kitchen

Kitchen

Facilities Details

Parking and Transportation

Airport Shuttle (surcharge)

Bicycle Rental

Food & Drink

Snack Bar

Front Desk Services

Newspapers

Ticket Service

24-Hour Front Desk

Activities

Cycling

Fishing

Table Tennis

Windsurfing

Diving

Tennis Court

Canoeing

Snorkeling

Entertainment and Family Services

Kids facilities

Playground

Smoke-free property

Shops

Convenience Store (on site)

Common Areas

Terrace

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Garden

Pool

BBQ grill