Baia Chia

A wonderful holiday, dedicated to beauty and comfort Suite no. 41 is a stunning suite located at the top of the hill, offering an enchanting pano-ramic view of the lagoon below with its pink flamingos, the beautiful beach, and the Chia tower. It is a true suite in every sense: featuring a spacious entrance, a small sitting area, a bed-room, and a large bathroom. The linens and toiletries are of high quality, complete with all the necessary amenities. The blackout curtains are also highly effective. The area is absolutely silent, allowing you to hear the sound of the surf at dawn as the sun rises over the bay. A peaceful night's sleep is guaranteed, with no disturbing noises. Everywhere you look, there is a beautiful, fragrant, and lush Mediterranean scrub that is perfectly manicured. There is even a small botanical garden. The Olympic-sized swimming pool is beautifully integrated into the greenery and equipped with sun loungers and umbrellas, offering great moments of relaxation—it is just a pity it is not a saltwater pool. The staff—from the reception to the restaurants and the shuttle drivers—are polite, well-trained, and attentive. They are all at least bilingual and properly trained for the resort. Given the distances within the property, getting around is easy thanks to the electric shuttles available on call. However, the wait time is sometimes excessively long, which is a weak point and a bit of a disservice. From the hotel, you can reach two magnificent beaches: Monte Cogoni and Le Dune. Both are perfectly equipped, with crystal-clear, shallow water and fine sand—a true para-dise. Breakfast is absolutely comprehensive and caters to every palate. However, another downside is that two exceptional Sardinian specialties are missing, which guests should definitely have the chance to enjoy: aged pecorino cheese with honey and cured prosciutto. These items are instead served at dinner at Sa Mesa, a tra-ditional Sardinian restaurant that offers a wide showcase of local products. As for the other dining options, Il Ginepro restaurant is average, while La Terrazza, an à la carte restaurant overlooking the bay, offers excellent service, a great menu, and an impressive wine list. Le Dune restaurant, located right on the beach of the same name and open for lunch, offers excellent fresh catch of the day. For those like us who booked a B&B stay, it is sometimes difficult to find a free table in the evening at the resort's restaurants, even when booking well in advance. The alternative is to dine at venues just a few kilometers away, but an exorbitant fee is charged for that short transfer. This is quite annoying as there is no other viable alterna-tive. Overall, we spent a very relaxing week in a true paradise where, apart from a few fixable flaws, you will have a wonderful time.

We stayed at Baia di Chia for three nights and, while the resort is in a beautiful setting, sadly our experience didn’t live up to what we expected from a hotel of this standard. We arrived at around 2.45pm for a 3pm check-in, but our room wasn’t ready until approximately 4.30pm. What made this particularly disappointing was the way the delay was handled. We were given no approximate time for when the room might be ready and were simply left sitting in reception waiting. At no point were we invited to use the pool or beach while we waited, which would have made such a difference. After travelling, we could quite happily have started enjoying the resort rather than spending such a large part of our first afternoon sitting in reception repeatedly asking for updates. Unfortunately, reception was probably the biggest disappointment throughout our stay. It often felt understaffed, with only one or two people dealing with guests, which meant long waits. As buggy transport and dinner reservations also had to be arranged through reception, this made things unnecessarily difficult. On one occasion our room key stopped working after breakfast so we took the long walk to reception as we couldn’t make a buggy reservation and had to wait around 10 minutes to have it sorted, without even an apology. There also seemed to be a lack of communication between reception and other areas of the resort. We specifically spoke to reception about booking the buffet restaurant at the Village and were told we didn’t need a reservation, However, when we arrived, the restaurant manager told us there was no room and that we needed to have booked. This left us in a very awkward position and was particularly frustrating as we had followed the information given to us by reception. We were in Room 45, which was described as having a lagoon view. Sadly the hedge completely obscured the view. We had particularly looked forward to sitting out and enjoying the lagoon, birdlife and natural surroundings, so this was disappointing. We also found information surprisingly difficult to come by. Restaurant menus and details about the resort facilities weren’t readily available in the room, and we seemed to spend far too much time having to ask reception questions that could easily have been covered by a simple information pack or app. Even collecting beach towels involved questioning that came across as rather unfriendly. It’s a shame because Baia di Chia has so much going for it. The Sardinian setting is beautiful and the resort has the potential to be a really special place. However, at this price point, good service, communication and attention to detail are just as important as the surroundings. For us, the service simply didn’t match the standard or price of the hotel, and what should have been a relaxing three-night stay ended up involving far too much time waiting, chasing and sorting out issues. A beautiful resort, but unfortunately not the luxury experience we had expected.

A four-star hotel that really felt more like a three-star hotel. The guest rooms were dated, the bathrooms showed visible wear and tear, including rusty fixtures, cracked tiles, grime along the tile and grout and ripped bed linens as well as furniture that didn't close. (See photos) We also encountered several mechanical and technical issues during our stay. The phones in the rooms were not working, which was extremely frustrating because the phone is needed to call the shuttle. Our key cards stopped working, and we were given master keys instead. The Wi-Fi was also unavailable. At check in and multiple days later , we asked to be transferred to another room or to the sister hotel, but we were told that all of the rooms are like this and they were fully booked at their sister hotel. This was especially disappointing because that information was not accurate and management did nothing to fix our issues. Although the beach itself is beautiful, there are some important things to know. You have to climb down approximately 60 uneven dirt stairs to reach the beach, and once you get there, there is no bathroom and very limited food available. The breakfast was mediocre at best and many mornings the fruit was not fresh and over ripened. The restaurants for dinner around the resorts were particularly disappointing especially Osteria.. the food was not edible and we ended up leaving before our entree arrived because the appetizers were so terrible. Overall, this is not a four-star hotel as it claims to be and the price they charge the condition of the rooms, the lack of basic amenities, and the multiple mechanical issues did not meet the standards we expected for the price. Save yourself the money and stay somewhere else.