I stayed at B&B Camelot from August 12 to 15 and, unfortunately, my experience was extremely negative.
At 16:05 on the day of arrival I was sent a message to know the estimated time. I replied, but after about 15 minutes I did not receive any more feedback. Once we arrived, after also communicating the flight delay, we waited an hour outside the B&B, without anyone coming to open us. After numerous phone calls, we were finally able to speak to the owner, who informed us that the property was overbooked and that he would be placing us in another accommodation for that night. We were told that the taxi would be charged to them, given the situation.
The alternative accommodation was located about 6 km from the B&B, in an area where there was practically nothing: no restaurant open and no means of transport available. In fact, we completely missed the first night of the stay, due to a problem that was not in the least up to us.
The next day we went to the B&B again, but we had to wait another 45 minutes before being able to enter, because again no one was answering. Once inside, we were offered breakfast, which consisted mainly of industrial products and was served in an environment that, in my opinion, was very dirty and poorly cared for. That's why we decided not to use it.
We also had taxi receipts, for a total of about 50 €, and initially the owner refused to refund us despite having told us himself that the taxi would be charged to them. Only after at least an hour of discussion did he agree to proceed with the refund.
Once settled in the room, we also found the fridge broken and smelly, a particularly absurd situation considering the extreme heat of August. At our complaint we were told that we should not use it, despite our arrival we had been indicated as a space where we could store drinks to face the heat.
In general, I found a very disorganized and unprofessional management, which created a series of avoidable inconveniences: endless waits, lack of assistance, overbooking communicated only upon our arrival, unexpected movements and conditions of the structure not up to scratch.
The only really positive note was the girl at the reception, very kind, helpful and always polite. He was in charge of breakfast, reception and room cleaning and, frankly, I think he does far too many tasks for one person and he certainly deserves more recognition.
Unfortunately, however, his kindness was not enough to compensate for what I consider to be totally inadequate management. I would not return and would not recommend this property.
