Ai Cavalieri

Stayed her for 3 nights with an Overseas Adventure Travel small group tour. The hotel is well located for downtown shops and restaurants. Rooms are a decent size, though dated. The bathroom seems to have been recently updated, but not the bedrooms. The elevators also need updating. If guests are going to multiple floors once someone presses a floor number it goes there first. If someone ahead of you hits the 4th floor and you are on the 2nd you’re stuck going up to 4th before the elevator even allows you to press 2. I’ve never seen elevators work like that. Really messed up! Also the 2 elevators aren’t synched to each other so you may need to call both independently. Also not ideal. The “hot food” on the breakfast buffet was lukewarm even when arriving right when breakfast started. The heated breakfast food trays need to be replaced since they clearly don’t keep the food warm. I had breakfast 3 days with lukewarm coffee, lukewarm and overcooked scrambled eggs, and lukewarm bacon. This is certainly not a 4 star hotel.

We are Best Western customers.This hotel is magnificent for the position.The breakfast, in my opinion, is absolutely inadequate for the level of the Best Western chain: no attention to local products, neither salty nor sweet, even absent our beautiful oranges..... Well I found in the Best Westerns such as Marsala and Bergamo (to name just two....). Finally, I point out the kindness of the receptionist Federica.

The room was a reasonable size. Almost everything in the hotel needed updating. The shower was oddly shaped and small. No matter what we did it leaked onto the floor. We needed more toilet paper; we had to ask for it 3 times.There were almost no drawers in the room. An uncomfortable situation. The breakfast was not good. Almost no fresh fruit, watery scrambled eggs. Lots of pastries.