Best Western Ai Cavalieri Hotel

4.0 / 5

•

Via Sant'Oliva, 8 90141

Reviews from Guests

4.0/5

649

Reviews

from real guests

DaveT288

Stayed her for 3 nights with an Overseas Adventure Travel small group tour. The hotel is well located for downtown shops and restaurants. Rooms are a decent size, though dated. The bathroom seems to have been recently updated, but not the bedrooms. The elevators also need updating. If guests are going to multiple floors once someone presses a floor number it goes there first. If someone ahead of you hits the 4th floor and you are on the 2nd you’re stuck going up to 4th before the elevator even allows you to press 2. I’ve never seen elevators work like that. Really messed up! Also the 2 elevators aren’t synched to each other so you may need to call both independently. Also not ideal. The “hot food” on the breakfast buffet was lukewarm even when arriving right when breakfast started. The heated breakfast food trays need to be replaced since they clearly don’t keep the food warm. I had breakfast 3 days with lukewarm coffee, lukewarm and overcooked scrambled eggs, and lukewarm bacon. This is certainly not a 4 star hotel.

floste1

We are Best Western customers.This hotel is magnificent for the position.The breakfast, in my opinion, is absolutely inadequate for the level of the Best Western chain: no attention to local products, neither salty nor sweet, even absent our beautiful oranges..... Well I found in the Best Westerns such as Marsala and Bergamo (to name just two....). Finally, I point out the kindness of the receptionist Federica.

travelperson97

The room was a reasonable size. Almost everything in the hotel needed updating. The shower was oddly shaped and small. No matter what we did it leaked onto the floor. We needed more toilet paper; we had to ask for it 3 times.There were almost no drawers in the room. An uncomfortable situation. The breakfast was not good. Almost no fresh fruit, watery scrambled eggs. Lots of pastries.

Facilities Details

Air Conditioning

Free Wifi

Bar

Laundry

Baggage Storage

Express Check-in/Check-out

Business Center

24-Hour Front Desk

Smoke-free property

Snack Bar

Ticket Service

Elevator

Desk/workspace

Concierge Service

Safe

Accessible concierge desk

Air Conditioning

Free Wifi

Bar

Laundry

Baggage Storage

Express Check-in/Check-out

Business Center

24-Hour Front Desk

Smoke-free property

Snack Bar

Ticket Service

Elevator

Desk/workspace

Concierge Service

Safe

Accessible concierge desk

9 Available Room Types

Executive Room, 1 King Bed, Smoking (Shower Only)

Executive Room, 1 King Bed, Smoking (Shower Only)

Towels

Sleep comfort items

Smoking allowed

Shower

Iron

Soundproof

Air Conditioning

Blackout curtains

Private bathroom

Minibar

Wardrobe/Closet

Tea/Coffee Maker

Hair dryer

Daily housekeeping

Free Wifi

Bidet

Clothes Rack

Telephone

Desk

Toiletries

Room service [24-hour]

Junior Suite, 1 King Bed, Smoking, Balcony (Shower Only)

Junior Suite, 1 King Bed, Smoking, Balcony (Shower Only)

Towels

Sleep comfort items

Smoking allowed

Shower

Iron

Soundproof

Air Conditioning

Blackout curtains

Private bathroom

Minibar

Wardrobe/Closet

Tea/Coffee Maker

Hair dryer

Daily housekeeping

Free Wifi

Bidet

Clothes Rack

Telephone

Desk

Toiletries

Balcony/Terrace

Room service [24-hour]

Standard Room, 1 King Bed, Smoking (Shower Only)

Standard Room, 1 King Bed, Smoking (Shower Only)

Towels

Sleep comfort items

Smoking allowed

Shower

Iron

Soundproof

Air Conditioning

Blackout curtains

Private bathroom

Minibar

Wardrobe/Closet

Bathtub or Shower

Tea/Coffee Maker

Hair dryer

Daily housekeeping

Free Wifi

Bidet

Clothes Rack

Telephone

Desk

Toiletries

Room service [24-hour]

Deluxe Room, 2 Twin Beds, Smoking, Balcony (Shower Only)

Deluxe Room, 2 Twin Beds, Smoking, Balcony (Shower Only)

Towels

Sleep comfort items

Smoking allowed

Shower

Iron

Soundproof

Air Conditioning

Blackout curtains

Private bathroom

Minibar

Wardrobe/Closet

Tea/Coffee Maker

Hair dryer

Daily housekeeping

Free Wifi

Bidet

Clothes Rack

Telephone

Desk

Toiletries

Balcony/Terrace

Room service [24-hour]

Standard Room, 2 Twin Beds, Smoking (Shower Only)

Standard Room, 2 Twin Beds, Smoking (Shower Only)

Towels

Sleep comfort items

Smoking allowed

Shower

Iron

Soundproof

Air Conditioning

Blackout curtains

Private bathroom

Minibar

Wardrobe/Closet

Tea/Coffee Maker

Hair dryer

Daily housekeeping

Free Wifi

Bidet

Clothes Rack

Telephone

Desk

Toiletries

Room service [24-hour]

Facilities Details

Food & Drink

Snack Bar

Bar

Front Desk Services

Baggage Storage

Express Check-in/Check-out

24-Hour Front Desk

Ticket Service

Concierge Service

Safe

Entertainment and Family Services

Smoke-free property

Business Facilities

Business Center

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Elevator

Desk/workspace

Air Conditioning

Accessible concierge desk