Roma

The hotel is beautiful but something about their AC system makes no sense. The first room the AC didn’t work we were on the 4th floor. They were kind enough to give us a room just to sleep in until we could speak to the general manager. The next day they changed our room to one on the 2nd floor and yes the AC works but it literally blows 24/7 it will shut off for 20 seconds and come back on - it’s actually mind numbing. Aside from that the hotel is beautiful, the staff if wonderful and the location amazing.

I loved my stay! The location is perfect, even in the center, surrounded by a lot of history and with everything within walking distance. The reception staff was extremely helpful, and I would like to thank André especially for the excellent suggestions, the good mood and the fun that made the stay even more pleasant, and for recommending the boat ride, which was an unforgettable experience. I recommend this hotel without hesitation!

My family of seven only spent 2 days at this magnificent hotel and they made us feel like we were at home. Everyone was superb! The atmosphere was friendly and clean, and always smelled incredible! The rooms were beautiful and very well kept. Such a luxurious hotel in a beautiful quaint city. We felt like we were part of the town. Even at 11pm the town was vibrant, safe and family friendly! The hotel even helped us book our boat tour with the company Siraku! Another wonderful experience with our skipper DARIO! My only complaint is that we didn’t stay longer! If we are ever fortunate enough to come back to Ortigia this will definitely be our stay of choice.