Bellavista

Wonderful experience with the whole family (there were 13 of us). The hotel received us in the best way, the staff was friendly and very helpful. The rooms are clean and comfortable. The restaurant is of good quality with a menu that satisfied everyone, both in terms of quality and quantity. We have three children who were able to take advantage of the dedicated playroom with entertainers and menus dedicated to children. I found the initial attention during the check-in phase regarding any food allergies to be pleasant. The hotel also reserved two special surprise evenings for us with themed menus that were very much appreciated. I also had assistance for excursions, for parking reservations, and for the Dolomite Card. A special thanks to the owner LARA for making us feel completely at ease.

We recently stayed at the Hotel Bellavista. The property certainly has potential, but there are some aspects that should be reviewed. Dining: It is the aspect that disappointed us the most. Cuisine with very small portions and little choice. The menu is not very suitable for families with children and for the elderly, who would need simpler and more substantial dishes. The buffet consists only of raw vegetables, without cooked alternatives or hot options. Table service is very slow: one evening we waited an hour and a half to receive the second course. Room: Regarding cleanliness, nothing to say; rooms are clean and well-maintained. The decor, however, is very dated and would need a modernization. Location: The name "Bellavista" unfortunately no longer corresponds to reality. In front of the hotel, a large shopping center with supermarkets has been built, which takes away much of the view and the setting. It's a shame because the staff does their best, but with some targeted improvements to the cuisine, service times, and the renewal of the furnishings, the stay could improve a lot.

The choice of hotel was due to the fact that I already knew the staff, the hospitality, and especially the cuisine. After years of homemade tradition, which I want to clarify will never die, they decided to make a change; I can agree that the world evolves, but current trends, especially in the kitchen, will sooner or later get tiresome, but oh well, we had to adapt to different food that we do not like, so we were very disappointed. We pointed this out, we had a discussion that I hope was constructive, but the responses did not meet our point of view; in my opinion, although difficult, one must be able to satisfy all customers a little, not just the people who would do anything to post a photo of a fancy dish; the job of a hotel manager is not easy, but all paying customers must be satisfied. As for the hospitality, even there we did not find the warmth of the past but rather detachment and fatigue; being told that one would like to tell everyone to go to hell if it were not for the fact that one inherited everything from their father who built up a facility of a certain importance does not denote hospitality nor warmth; we are not required to know the internal problems, and being told between the lines that if I am not happy I can just leave, honestly, is not the best; I would weigh my words more toward a clientele that comes on vacation paying for services that do not always meet expectations. Innovation is good, but a piece of advice from a customer is to pay more attention to customers who are still looking for tradition, and I can assure you that from the complaints I have heard, we are not the only ones calling for the old management of the past. Cleanliness and the hotel's location are good. Thanks to Andrea, who with his humor is able to maintain a bit of enthusiasm among the hotel guests.