Alpenpalace Luxury Hideaway & Spa Retreat

4.0 / 5

•

32, Via Gisse, Valle Aurina, Italy 39030

Reviews from Guests

4.0/5

501

Reviews

from real guests

DanieleS28

I stayed for a few days at this hotel in the middle of July. hotel strategically located halfway between the two ski lifts for the plateaus. The sauna and massage center are excellent; The possibility of using the e-bikes made available is also a plus. Impeccable service, excellent food, and staff always attentive to meeting the customers' needs. A pleasant discovery, recommended

nicolasamuelet

Dated and tacky hotel. Inattentive and inhospitable staff. Hot and noisy room. It is forbidden to use the in-room fridge to store medications or personal items. A patrol in constant exploration comes to check its use every time the fridge is opened, and if it finds anything personal, it places it outside. The catering with an unhygienic buffet is dishes that are presented with emphasis by the staff, but with little substance. The general impression is an old hotel that they are trying to recover at the expense of the patrons who think they will find a summer relaxation break here in the Ahrntal valley, but find themselves in a sort of hot and noisy hotel of mediocre quality. We left the following day.

Roberto8455

Breakfast and dinner were good, the afternoon snack was disappointing. Dining room staff with the speed of sloths. Sauna area unprotected and the sauna not usable during the indicated hours.

Facilities Details

Breakfast service

Pool

Airport Shuttle (surcharge)

Free Wifi

Family Rooms

Hot Tub

Spa

Sauna

Fitness Center

Bar

Evening Entertainment

Heating

All Spaces Non-Smoking (public and private)

Elevator

Express Check-in/Check-out

Game Room

Souvenir/Gift Shop

Daily Housekeeping

Indoor Pool

Massage

Outdoor Pool

Restaurant

Room Service

Safe

Shoeshine

Solarium

Turkish/Steam Bath

Valet Parking

Laundry

Bicycle Rental

Horseback Riding

Skiing

Newspapers

Breakfast in the Room

Fireplace

Garden

Terrace

Sun Deck

Ironing Service

Pet facilities

Hiking

Mini Golf

Ski School

Private Check-in/Check-out

Special Diet Meals (upon request)

Board games

Kids meal

Pool facilities

Bottle of water

Fruits/snacks

Hair/Beauty Salon

Yoga room

Shuttle Service (free)

Library

Accessible concierge desk

Body scrub

Body wrap

Babysitting/Child Services

Breakfast service

Pool

Airport Shuttle (surcharge)

Free Wifi

Family Rooms

Hot Tub

Spa

Sauna

Fitness Center

Bar

Evening Entertainment

Heating

All Spaces Non-Smoking (public and private)

Elevator

Express Check-in/Check-out

Game Room

Souvenir/Gift Shop

Daily Housekeeping

Indoor Pool

Massage

Outdoor Pool

Restaurant

Room Service

Safe

Shoeshine

Solarium

Turkish/Steam Bath

10 Available Room Types

Suite Jardin

Double room Country life

Suite Premier

Double room Palace

Suite Alpenpalace

Facilities Details

Pool and Spa

Fitness Center

Indoor Pool

Hot Tub

Massage

Outdoor Pool

Sauna

Solarium

Turkish/Steam Bath

Spa

Parking and Transportation

Valet Parking

Bicycle Rental

Airport Shuttle (surcharge)

Shuttle Service (free)

Food & Drink

Restaurant

Room Service

Bar

Breakfast service

Breakfast in the Room

Special Diet Meals (upon request)

Bottle of water

Fruits/snacks

Front Desk Services

Express Check-in/Check-out

Safe

Newspapers

Private Check-in/Check-out

Activities

Horseback Riding

Skiing

Hiking

Mini Golf

Ski School

Entertainment and Family Services

Evening Entertainment

Fireplace

Kids meal

Babysitting/Child Services

Shops

Souvenir/Gift Shop

Hair/Beauty Salon

Common Areas

Game Room

Terrace

Sun Deck

Library

Cleaning Services

Daily Housekeeping

Shoeshine

Laundry

Ironing Service

Internet Access in public areas

Free Wifi

Miscellaneous

Elevator

Heating

All Spaces Non-Smoking (public and private)

Garden

Pet facilities

Family Rooms

Board games

Pool facilities

Yoga room

Pool

Accessible concierge desk

Body scrub

Body wrap