Alpin Royal Wellness Refugium & Resort Hotel

4.0 / 5

•

Via Molini 2 San Giovanni

Reviews from Guests

4.0/5

728

Reviews

from real guests

Vicenza_DS

First, let's start with the positive things: beautiful, spacious rooms, decent spa, very kind staff, free e-bikes, and especially the guide (thanks Manuel!) who organizes nice walking or biking excursions and other activities almost every day. Negative points: the cuisine is not up to par, 3-star level and not 4S, banal dishes and poor selection (2 first courses, 2 second courses, and 1 dessert), as well as the breakfast (never saw the famous South Tyrolean cakes) with the only exception (very welcome) of the coffee served at the table from the bar. Cost of drinks (water and wine) is high. Owner never seen around to advise and entertain the guests.

Compass42833907875

Not consistent with the assigned category. The cuisine left much to be desired and the dishes were not characteristic of the area, not to mention a saffron risotto that looked like \"glue\", or the menu said Crème brûlée and a caramel pudding arrived, garlic and oil pasta and you ask for chili pepper but they don't have it, .... Water very expensive, 1lt € 5.5. I certainly cannot recommend it

L9537ZCsimonam

I am sorry to say it, but the hotel is certainly not a 4-star superior. Dirty room, the food was worse: reduced to a scoop of saffron rice, tough meat, dry cold cuts because they were sliced in the morning for the evening, French onion soup with only broth and a few slices of onion, no bread crouton with gratin cheese, and the buffet was scarce. The only positive note is the spa, but it does not justify the price. Absolute disappointment.

Facilities Details

Airport Shuttle (surcharge)

Free Wifi

Spa

Sauna

Coffee/tea maker

Fitness Center

Designated Smoking Area

Shops (on site)

Skiing

Ski service

Ticket Service

Indoor fireplace

Golf course [on-site]

Horseback Riding

Ski School

Turkish/Steam Bath

Laundry

Elevator

Bicycle Rental

Express Check-in/Check-out

Meeting stationery

Kids facilities

Hiking

Garden

Proposal spot

Yoga room

Mini Golf

Pool Table

Business Center

Shuttle Service (free)

Library

24-Hour Front Desk

Self Parking

Desk/workspace

Valet Parking

Terrace

Hair/Beauty Salon

Concierge Service

Airport Shuttle (surcharge)

Free Wifi

Spa

Sauna

Coffee/tea maker

Fitness Center

Designated Smoking Area

Shops (on site)

Skiing

Ski service

Ticket Service

Indoor fireplace

Golf course [on-site]

Horseback Riding

Ski School

Turkish/Steam Bath

Laundry

Elevator

Bicycle Rental

Express Check-in/Check-out

Meeting stationery

Kids facilities

Hiking

Garden

Proposal spot

Yoga room

Mini Golf

10 Available Room Types

Royal Suite

Heating

Smoking allowed

Sleep comfort items

Satellite Channels

Soundproof

Blackout curtains

Minibar

Bathtub or Shower

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Bidet

Hypoallergenic

Telephone

Desk

Toiletries

Balcony/Terrace

Sofa

Towels

DVD/CD player

Slippers

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Clothes Rack

Fold-up bed

Sitting Area

Room service [24-hour]

Suite (Sun)

Heating

Smoking allowed

Sleep comfort items

Satellite Channels

Soundproof

Blackout curtains

Minibar

Bathtub or Shower

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Bidet

Hypoallergenic

Telephone

Desk

Toiletries

Balcony/Terrace

Sofa

Towels

DVD/CD player

Slippers

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Clothes Rack

Fold-up bed

Sitting Area

Room service [24-hour]

Suite (Sovereign)

Heating

Smoking allowed

Sleep comfort items

Satellite Channels

Soundproof

Blackout curtains

Minibar

Bathtub or Shower

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Bidet

Hypoallergenic

Telephone

Desk

Toiletries

Balcony/Terrace

Sofa

Towels

DVD/CD player

Slippers

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Clothes Rack

Fold-up bed

Sitting Area

Room service [24-hour]

Suite (Dream)

Heating

Smoking allowed

Sleep comfort items

Satellite Channels

Soundproof

Blackout curtains

Minibar

Bathtub or Shower

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Bidet

Hypoallergenic

Telephone

Desk

Toiletries

Balcony/Terrace

Sofa

Towels

DVD/CD player

Slippers

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Clothes Rack

Fold-up bed

Sitting Area

Room service [24-hour]

Suite (Arabian Nights)

Heating

Smoking allowed

Sleep comfort items

Satellite Channels

Soundproof

Blackout curtains

Minibar

Bathtub or Shower

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Bidet

Hypoallergenic

Telephone

Desk

Toiletries

Balcony/Terrace

Sofa

Towels

DVD/CD player

Slippers

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Clothes Rack

Fold-up bed

Sitting Area

Room service [24-hour]

Facilities Details

Pool and Spa

Turkish/Steam Bath

Fitness Center

Spa

Sauna

Parking and Transportation

Airport Shuttle (surcharge)

Bicycle Rental

Shuttle Service (free)

Self Parking

Valet Parking

Front Desk Services

Ticket Service

Express Check-in/Check-out

24-Hour Front Desk

Concierge Service

Activities

Skiing

Horseback Riding

Ski School

Hiking

Mini Golf

Pool Table

Entertainment and Family Services

Ski service

Meeting stationery

Kids facilities

Business Facilities

Business Center

Shops

Shops (on site)

Hair/Beauty Salon

Common Areas

Library

Terrace

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Designated Smoking Area

Indoor fireplace

Golf course [on-site]

Coffee/tea maker

Elevator

Garden

Proposal spot

Yoga room

Desk/workspace