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Reviews from Guests

4.0/5

tripadvisor

730

Reviews

from real guests

marcosG1312OX

5

/

5

Excellent hotel, well-maintained and with attention to detail, with welcoming, courteous staff who were helpful throughout our stay. The room with a terrace, truly spacious, comfortable, and clean, has a large bathroom well-stocked with a courtesy kit, numerous towels, bathrobes for the spa, etc. We also appreciated the buffet breakfast and dinner, especially the Tyrolean evening with traditional dishes. We didn't miss out, after our walks (one of which was offered by the hotel with a guide, and we didn't take advantage of the bicycle one because we are walkers), on relaxing in the spa pool, the steam room, or the sauna. Absolutely satisfied, we are thinking of returning, also because the excellent location for various excursions means we don't have to move the car much.

RaffaellaM779

5

/

5

The hotel is in a strategic location for exploring the Ahrntal Valley and is close to two bus stops, so you can forget about using your car for the entire stay. It is a well-served hotel, but what makes the difference are the people who welcome, treat (Fatmira's massages are fabulous) and take care of you (thanks to Romolo and Haran who always made me feel good and found me brilliant solutions for eating very well). For those who want to find a comfortable, quiet, nature-immersed, very clean and very professional hotel, come here for a whole week. It is truly pleasant and I am very happy to have returned to enjoy the colors of September. Suitable for everyone.

Vicenza_DS

3

/

5

First, let's start with the positive things: beautiful, spacious rooms, decent spa, very kind staff, free e-bikes, and especially the guide (thanks Manuel!) who organizes nice walking or biking excursions and other activities almost every day. Negative points: the cuisine is not up to par, 3-star level and not 4S, banal dishes and poor selection (2 first courses, 2 second courses, and 1 dessert), as well as the breakfast (never saw the famous South Tyrolean cakes) with the only exception (very welcome) of the coffee served at the table from the bar. Cost of drinks (water and wine) is high. Owner never seen around to advise and entertain the guests.

Facilities Details

Breakfast service

Pool

Airport Shuttle (surcharge)

Family Rooms

Hot Tub

Spa

Sauna

Fitness Center

Bar

Evening Entertainment

Heating

All Spaces Non-Smoking (public and private)

Elevator

Express Check-in/Check-out

Game Room

Souvenir/Gift Shop

Daily Housekeeping

Indoor Pool

Massage

Outdoor Pool

Restaurant

Room Service

Safe

Shoeshine

Solarium

Turkish/Steam Bath

Tour Desk

Dry Cleaning

Laundry

Non-smoking Rooms

Bicycle Rental

Horseback Riding

Skiing

Newspapers

Hypoallergenic room available

Car power charging station

Breakfast in the Room

Garden

Terrace

Sun Deck

Pet facilities

Fishing

Hiking

Mini Golf

Billiards

Cycling

Ski School

Soundproof Rooms

Packed Lunches

Board games

Kids meal

Pool facilities

Fruits/snacks

Hair/Beauty Salon

Yoga room

Shuttle Service (free)

Tours

Babysitting/Child Services

Accessible concierge desk

Body scrub

Body wrap

10 Available Room Types

Sovereign Suite
Sovereign Suite
Sovereign Suite
Sovereign Suite
Sovereign Suite
Sovereign Suite
Sovereign Suite
Sovereign Suite

Sovereign Suite

Suite Alpin Royal
Suite Alpin Royal
Suite Alpin Royal
Suite Alpin Royal
Suite Alpin Royal
Suite Alpin Royal
Suite Alpin Royal
Suite Alpin Royal

Suite Alpin Royal

Glacier Stream Suite
Glacier Stream Suite
Glacier Stream Suite
Glacier Stream Suite
Glacier Stream Suite
Glacier Stream Suite
Glacier Stream Suite

Glacier Stream Suite

Dream Suite
Dream Suite
Dream Suite
Dream Suite
Dream Suite
Dream Suite
Dream Suite

Dream Suite

Arabian Nights Suite
Arabian Nights Suite
Arabian Nights Suite
Arabian Nights Suite
Arabian Nights Suite
Arabian Nights Suite

Arabian Nights Suite

Facilities Details

Pool and Spa

Fitness Center

Indoor Pool

Hot Tub

Massage

Outdoor Pool

Sauna

Solarium

Turkish/Steam Bath

Spa

Parking and Transportation

Bicycle Rental

Airport Shuttle (surcharge)

Shuttle Service (free)

Food & Drink

Restaurant

Room Service

Bar

Breakfast service

Breakfast in the Room

Packed Lunches

Fruits/snacks

Front Desk Services

Express Check-in/Check-out

Safe

Tour Desk

Newspapers

Activities

Horseback Riding

Skiing

Fishing

Hiking

Mini Golf

Cycling

Ski School

Entertainment and Family Services

Evening Entertainment

Kids meal

Babysitting/Child Services

Shops

Souvenir/Gift Shop

Hair/Beauty Salon

Common Areas

Game Room

Terrace

Sun Deck

Cleaning Services

Daily Housekeeping

Shoeshine

Dry Cleaning

Laundry

Miscellaneous

Elevator

Non-smoking Rooms

Heating

Hypoallergenic room available

All Spaces Non-Smoking (public and private)

Car power charging station

Garden

Pet facilities

Billiards

Family Rooms

Soundproof Rooms

Board games

Pool facilities

Yoga room

Tours

Pool

Accessible concierge desk

Body scrub

Body wrap