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Reviews from Guests

3.0/5

tripadvisor

127

Reviews

from real guests

evabirg

1

/

5

Stayed, fortunately not at this hotel, but was as a guest and skier in the area. Have to agree with previous reviews here greed has a face. We took a drink that was served in paper cups. Gluwien, hot chocolate (which was barely warm) and coffee all in paper. Still not cheap. In addition, a special code was needed to use the toilet, which was only given if you shopped. When visiting the toilet after scanning the code, there was no lighting so it was difficult to find your way in. Got the impression that they don't want guests

Checker60

1

/

5

This season, the completely pointless and rather dangerous diversion is back in place. The owner is continuing his little war against the general public. The company does not respond to email inquiries. The security employed is also rather low-class. It just helps to avoid this nonsense and not to consume anything in this hotel.

Curious56046263029

3

/

5

As for the location, you can't expect anything better, located right on the slopes, it's the best you could wish for if you're a ski or snowboard enthusiast! As regards the breakfast time, it appears to be too late (at 8:00) compared to the opening of the lifts which is at 8:30. The fact that skypasses cannot be obtained directly in the structure is unforgivable, given its location. Furthermore, during the booking phase it was not at all clear that the parking for the car was located in the valley and that therefore it was necessary to get on the cable car with all the luggage... decidedly inconvenient. Another sore point is the fact that the ski lift closes at 4.30pm and afterwards you can only go up or down at 5pm, 6pm, 7pm and perhaps 8pm. All this is very limiting for those who want to go down for dinner in the village or simply for a walk in the centre. Considering that the hotel is a 4 star I would say that these things are not acceptable.

Facilities Details

Free Parking

Free Wifi

Spa

Sauna

Laundry

Express Check-in/Check-out

Wired Internet

Skiing

Ski service

Garden

Ticket Service

Indoor fireplace

Baggage Storage

Ski School

Ski-in, ski-out

Smoke-free property

24-Hour Front Desk

Snack Bar

Elevator

Terrace

Concierge Service

2 Available Room Types

Romantic Chalet
Romantic Chalet

Romantic Chalet

Towels

Towels

Heating

Heating

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

TV

TV

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Minibar

Minibar

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Bidet

Bidet

Clothes Rack

Clothes Rack

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Room service [24-hour]

Room service [24-hour]

Basic Single Room
Basic Single Room

Basic Single Room

Towels

Towels

Heating

Heating

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

TV

TV

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Minibar

Minibar

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Bidet

Bidet

Clothes Rack

Clothes Rack

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Room service [24-hour]

Room service [24-hour]

Facilities Details

Pool and Spa

Spa

Sauna

Parking and Transportation

Free Parking

Food & Drink

Snack Bar

Front Desk Services

Express Check-in/Check-out

Ticket Service

Baggage Storage

24-Hour Front Desk

Concierge Service

Activities

Skiing

Ski School

Entertainment and Family Services

Ski service

Smoke-free property

Common Areas

Terrace

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Wired Internet

Miscellaneous

Garden

Indoor fireplace

Ski-in, ski-out

Elevator