Hotel Paradiso

We had a wonderful 5 nights stay at Paradiso. The service is exceptional, the room nice and clean and the hotel is set in absolutely beautiful surroundings. We are non vegans, but loved the amazing food at the hotel. The breakfast variety is really nice, and the 5 course dinner is amazing! We loved the home made combucha and had one every day. We really enjoyed the wellness area and were able to attend one yoga class - very nice and relaxing after a long day out in the mountains. You can’t go wrong with this hotel.

An unforgettable stay — and some of the best vegan food we’ve ever experienced We stayed at Paradiso Pure.Living as a family during our trip through the Dolomites, and it became one of the highlights of our entire trip. The location on Alpe di Siusi is extraordinary, but what really made Paradiso special was the team and the food. We had enjoyed several excellent vegan meals during our travels in Italy, but the five-course dinners here were on another level. Every evening felt like an experience — creative flavors, beautiful presentation and genuine artistry on every plate. Our 10-year-old daughter was originally offered the children’s menu. After seeing our five-course dinner the first night, she immediately decided she wanted what we were having instead. She became so excited about each course that by our last night she asked if she could meet the chef. The team couldn’t have been kinder, and the chef came out and took a picture with our family. That is a memory we’ll keep for a very long time. What Paradiso is doing with plant-based cuisine deserves recognition far beyond the vegan community. This isn’t simply “good vegan food.” It is excellent, creative fine dining that happens to be entirely plant-based. Thank you to the chefs, restaurant staff and entire Paradiso team for making our stay so memorable. We came for the Dolomites and left talking just as much about the people and the food. We would absolutely return and recommend Paradiso to vegan and non-vegan travelers alike.

We consciously chose the Paradiso Pure Living, attracted by the philosophy, the vegan offering, and the image of harmony and care conveyed by the website and the documentary. Considering also the four-star rating, the experience was unfortunately disappointing. The room, although renovated, lacks a minibar, a kettle for tea and coffee, and power outlets near the nightstands. The bathroom is windowless and without a ventilation system. The dining was one of the most disappointing aspects. The criticism concerns the structure of the proposed meals. We found the quantity and variety, especially of fruit and vegetables, to be very limited. The dinner includes five fixed courses (tastings), with no possibility of choice or a vegetable buffet to supplement or customize the meal. In our experience, it also proved repetitive in its ingredients and poorly balanced, as it was lacking in protein sources and fiber. Such a rigid formula may be acceptable for a few days, but in a week it becomes limiting, not allowing for the adjustment of meal quantities and composition to body type, appetite, physical activity, and personal needs. We were also surprised by the cereal bread, which was frozen and served unevenly thawed. Yoga classes, although included in the rate, have limited availability and require reservations that are sometimes impossible to make even days in advance because they are already full. An included service should, in our opinion, be adequately and easily usable by guests. The cleaning of the room was insufficient. Upon arrival, we found a cream on the floor presumably left by previous guests. Used glasses and teaspoons were not removed in the following days, until numerous glasses accumulated on the small table, even after we reported it to the reception. Surfaces and nightstands were never dusted, and the sheets were never changed during our week-long stay. The spa is rather small and stylistically inconsistent: some areas are modern, others more dated. The sauna, relaxation, and fitness area also features elements of Buddhist inspiration that we found inconsistent with the Alpe di Siusi setting. The same inconsistency characterizes the hotel as a whole, which appeared to us as a patchwork of different styles, far from the linear and harmonious image suggested by the "Pure Living" concept and with an aesthetic connection that barely dialogues with the territory. There was also a lack of a clearly present and recognizable person in charge: we did not receive a real welcome upon arrival, nor did anyone show interest in how our stay was going or in any of our needs during our time there. A point of reference would have conveyed greater care and reliability. Among the positive aspects, the kindness and helpfulness of the dining room staff, always smiling and empathetic, should be highlighted. The real strong point is the location: the hotel is immersed in a magnificent natural setting, isolated and with direct access to splendid nature trails. Hence the title of our review: paradise is outside. The natural setting is exceptional; the experience inside the hotel, however, was clearly below expectations.