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Reviews from Guests

4.0/5

tripadvisor

215

Reviews

from real guests

xxiaprile753

5

/

5

we stayed in this hotel during the bridge of the Immaculate. The hotel is in the center, via Cavour, convenient location considering the chaos that there was and the difficulty that we would have had moving from other points of the city. When booking we were asked if we wanted to leave the car in a garage with them and we did very well, the city was full of tourists and finding a parking space would be impossible. The hotel is in an ancient building, beautiful vaults with exposed bricks and the contrast with the modern furniture now a classic that we like. Our room was located in the basement, very spacious, spotless and with a hot tub. The cost of the room is not cheap, definitely leavened for the period and I understand it but in my opinion, at that cost, it could offer a little more. A silly example is the breakfast that was not included in the cost of the room but paying 300 euros per night I would say that it would have been nice to understand it, it would have been more like a cuddle that I do not think shifts the balance anyway, if you want, at a cost of 15 euros you can have breakfast at the hotel choosing the day before what you want and delivering the sheet at the reception, ah I forgot, if you prefer the full savory breakfast you have to add a supplement of 5 euros and for room service an additional 10 euros. To us as it bothers to choose the food the day before we preferred to have breakfast in the pastry shop that is located not far from the hotel so we can not pass judgment on breakfast. So on the subject of breakfast in my opinion could definitely improve but if you are looking for a nice, well-kept hotel in the center is the right choice.

900johnn

5

/

5

I needed a safe walk-in shower as a top priority..but a delightful room is always hoped for when a keen budget is still important, right ? Here on the lower ground floor is one one of the most delightfully innovative, almost flawlessly designed, & better still>> beautifully -- & innovatively-decorated -- rooms I've stayed in in years. Yes,.I do mean that.. I am an international traveller & my husband has lifetime top-tier status with one of the world's biggest hotel chains..so we stay in some of the best properties around the globe. Here in this unusual Basement Room of ours, there's more than ample wardrobe space (never seen these days) with thoughtfully fitted interior spaces, that actually function usefully! Plus a safe at eye level... Imagine !such convenience! The bathroom had an elegant walk-in shower with a textured, safe floor that for me could only have been improved as as o totally satisfactory experience had there been a hand-held water function as well as the ceiling rain shower. A mere quibble. Plenty of space either side of the adjacent handbasin also exceeded vastly what one finds missing almost everywhere these days..somewhere for one's own toiletries! Bravo! And then there's the highly unusual Italian Iconic room design flourishes to make one smile with pleasure that such commitment to excellence was undertaken here by whoever fitted out this unique space--with all its considerable challenges! Some would find the missing normal window setup a challenge--personally, I relished the clever ID solution with its swagged impact! Plenty of natural daylight, even though no view, as such. Almost immediate to the room, there's a decent semi-private lounge area that includes a complimentary top notch Nespresso coffee & tea making facility. Alas no milk ..nor water, but - only another tiny quibble! Alas the really lousy breakfast (included in our taffif) let an otherwise outstanding stay experience down somewhat .. one was inexplicably required --the night before --to fill out a form as to what one's "choices" (sic) would have to be for one's breakfast the following day ..like a second-rate boarding house decades ago! Watery orange juice left out at room temperature greeted one in an empty soulless room, upon arrival. Weak & disgusting "coffee" made to order (why bother ?) & I'll swear >>dry/reconstituted caterer's 'scrambled' egg (meanly portioned )was our destiny for the start of each day in fantastic Arezzo..& with just ONE lousy cake on offer (in Italy>imagine the shame!) alongside the breakfast cereal ( no milk ever sighted on either day) . Nothing was natural>>yoghurt, croissants..all sugared! Yuk! And all in a an inexplicably overlit & soulless basement room with non-functioning led table lights! Geee.....it WAS terrible. Skip Breakfast -E15 down the drain. But do stay here ...& the lower ground floor Room 109 we booked, I'd especially-- & quite particularly --recommend!

FKB1970

3

/

5

The hotel is in a fabulous position in the historic part of Arezzo and the entrance is lovely and a friendly greeting welcomes you. Otherwise, we were terribly disappointed. We paid a lot of money to be put in the basement and asked to pay extra for breakfast which is in a dining room, in the basement with no windows. So we had breakfast at a fabulous cafe/restaurant called RabbitRabbit down the road. The decor is extremely odd. Overall, we wouldn’t recommend it.

Facilities Details

Airport Shuttle (surcharge)

Free Wifi

Sauna

Fitness Center

Laundry

Proposal spot

Accessible concierge desk

Vending machine

Express Check-in/Check-out

Accessible route to the registration desk

Bicycle Rental

Ticket Service

Baggage Storage

24-Hour Front Desk

Smoke-free property

Offsite Parking discounted rates available

Elevator

Valet Parking

Concierge Service

6 Available Room Types

Deluxe Double Room
Deluxe Double Room
Deluxe Double Room
Deluxe Double Room
Deluxe Double Room
Deluxe Double Room
Deluxe Double Room

Deluxe Double Room

Non-smoking

Non-smoking

Tile/Marble floor

Tile/Marble floor

TV

TV

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Window

Window

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Bidet

Bidet

Telephone

Telephone

Desk

Desk

Toiletries

Toiletries

Towels

Towels

Streaming service like Netflix

Streaming service like Netflix

Free Toiletries

Free Toiletries

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Toilet

Toilet

Shower

Shower

Visual alarm

Visual alarm

Kids shampoo

Kids shampoo

Slippers

Slippers

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Suite
Suite
Suite
Suite
Suite

Suite

Non-smoking

Non-smoking

Tile/Marble floor

Tile/Marble floor

TV

TV

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Window

Window

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Bidet

Bidet

Telephone

Telephone

Desk

Desk

Toiletries

Toiletries

Towels

Towels

Streaming service like Netflix

Streaming service like Netflix

Free Toiletries

Free Toiletries

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Toilet

Toilet

Shower

Shower

Visual alarm

Visual alarm

Kids shampoo

Kids shampoo

Slippers

Slippers

Private bathroom

Private bathroom

High floor

High floor

Hair dryer

Hair dryer

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Sitting Area

Sitting Area

Room service [24-hour]

Room service [24-hour]

Senior Suite
Senior Suite
Senior Suite
Senior Suite
Senior Suite

Senior Suite

Non-smoking

Non-smoking

Tile/Marble floor

Tile/Marble floor

TV

TV

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Bidet

Bidet

Telephone

Telephone

Desk

Desk

Toiletries

Toiletries

Towels

Towels

Streaming service like Netflix

Streaming service like Netflix

Free Toiletries

Free Toiletries

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Toilet

Toilet

Shower

Shower

Visual alarm

Visual alarm

Kids shampoo

Kids shampoo

Slippers

Slippers

Private bathroom

Private bathroom

High floor

High floor

Hair dryer

Hair dryer

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Sitting Area

Sitting Area

Room service [24-hour]

Room service [24-hour]

Classic Double Room
Classic Double Room
Classic Double Room
Classic Double Room

Classic Double Room

Non-smoking

Non-smoking

Tile/Marble floor

Tile/Marble floor

TV

TV

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Window

Window

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Bidet

Bidet

Telephone

Telephone

Desk

Desk

Toiletries

Toiletries

Towels

Towels

Streaming service like Netflix

Streaming service like Netflix

Free Toiletries

Free Toiletries

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Toilet

Toilet

Shower

Shower

Visual alarm

Visual alarm

Kids shampoo

Kids shampoo

Slippers

Slippers

Private bathroom

Private bathroom

High floor

High floor

Hair dryer

Hair dryer

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Superior Studio Suite, Hot Tub
Superior Studio Suite, Hot Tub
Superior Studio Suite, Hot Tub
Superior Studio Suite, Hot Tub

Superior Studio Suite, Hot Tub

Non-smoking

Non-smoking

Tile/Marble floor

Tile/Marble floor

TV

TV

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Hot Tub

Hot Tub

Daily housekeeping

Daily housekeeping

Bidet

Bidet

Telephone

Telephone

Desk

Desk

Toiletries

Toiletries

Towels

Towels

Streaming service like Netflix

Streaming service like Netflix

Free Toiletries

Free Toiletries

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Toilet

Toilet

Shower

Shower

Kids shampoo

Kids shampoo

Slippers

Slippers

Ground floor available

Ground floor available

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Facilities Details

Pool and Spa

Sauna

Fitness Center

Parking and Transportation

Bicycle Rental

Airport Shuttle (surcharge)

Offsite Parking discounted rates available

Valet Parking

Food & Drink

Vending machine

Front Desk Services

Express Check-in/Check-out

Ticket Service

Baggage Storage

24-Hour Front Desk

Concierge Service

Entertainment and Family Services

Smoke-free property

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Proposal spot

Accessible concierge desk

Accessible route to the registration desk

Elevator