Renaissance Tuscany Il Ciocco Resort & Spa

Such a beautiful location! What made this hotel exceptional were the staff. They couldn’t do enough to help and were so friendly and kind. Highly recommend this hotel.

Great facility for foreigners, internally it feels "old-fashioned." The room assigned to us was in an annex, small with a shared terrace, the room was internally dated and smelled bad, I did not ask for a change, I was staying only one night. The maintenance of the room was also neglected and clumsy. Courteous staff, numerically insufficient to call itself a resort. Outdoor pool with a decent view, the indoor one, forget about it. I doubt I will return, at the same costs, there is better.

We stayed at the Renaissance Tuscany Il Ciocco Resort & Spa for only one night and, unfortunately, the experience did not live up to expectations. The property is nestled in a splendid panoramic position on the hills of Barga and the setting is truly evocative. The resort is large and generally well-maintained, although some areas would need a modernization. The check-in staff was kind and professional; we also appreciated the welcome kit reserved for our dog, who was welcomed practically everywhere, with the exception of the spa. The room was clean and cool upon our arrival, with the air conditioning already on, but rather small, as was the bathroom, with a shower of truly reduced dimensions. The spa was the main disappointment. It is rather small for a facility of this level and several services were not working: the foot sanitizer, the ice dispenser, the shower path, and the cervical showers in the indoor pool. Furthermore, in some parts of the pool, plaster was peeling from the ceiling. The sauna and steam room, however, were in good condition. Dinner did not convince us either. Upon our arrival, several panoramic tables were still to be set; we were asked to wait to get one, but after about 15 minutes we were accompanied to a central table, while those with a view were still unused. The service, on this occasion, left us rather perplexed. As for the food, the tordelli with meat sauce were the only truly successful dish. The sliced steak and the pork morsels, however, seemed to us of inadequate quality, so much so that they were difficult to enjoy. The breakfast was overall good, with a wide choice of savory products. The sweet selection, however, was less convincing and some products did not give the impression of being particularly fresh. The outdoor pool, with its view of the valley, is undoubtedly one of the resort's strong points. The real problem, however, is the price-quality ratio. Between the overnight stay (about 300 euros, including tourist tax and a 35 euro supplement for the dog) and the restaurant/bar, we spent a total of almost 500 euros for just one night. For a price of this level, we expected a facility with more attention to detail, perfectly functioning services, and significantly better dining. In conclusion, the location is very beautiful and has great potential, but at present, we do not believe the experience justifies the cost incurred. We are unlikely to return.