Acquaviva Park Hotel

Structure with great potential not yet exploited. Beautiful place, quiet, surrounded by greenery but alas with very old rooms. Staff helpful and professional. About one km from the beach of Sansone about 4 km from the beach of 'Enfola.

We booked this hotel on Expedia just as Tuscany was lifting sanctions from COVID-19. We chose this hotel for its pool. The hotel's location is not convenient unless you have your own transportation. But we wanted to relax poolside in a quiet place. When we arrived we were literally the ONLY guests. The pool appeared to be open but the front desk person said the pool was closed because of COVID and no one could swim. We informed them the restrictions were lifted and they called their manager. NOTE: managers are no onsite and front desk persons are not empowered to make decisions. The manager said the pool was closed because they didn't want to provide lifeguards or monitors to control the number of people in the pool. We told them there were no other guests but they would not allow the pool to open. We told them their Expedia add was misleading and did not say anything about the pool being closed. The manager said we must've booked the room weeks previously. We told them we booked in 48 hours earlier and showed their staff the Expedia listing. We said we wanted to cancel our reservation and wanted a refund. Mr. Marrone agreed and said we would have to go through Expedia. We left and went to another hotel who not only had a swimming pool but it was open for a max of 10 people. We contacted Expedia who contacted Mr. Marrone. They refused to agree on a refund or discuss a partial refund. We tried to reach the hotel three times and emails were ignored. Do not stay at this hotel.

A nice hotel with a good location and a beautiful view. A swimming pool and sun beds are available for guests. Food is very delicious, thanks to the chef. The service staff is quick and attentive. The hotel is an ideal place for holiday with family or friends, recommended!