Antica Dimora Firenze

To drop off luggage, ask the owner for the green light to enter with the car up to the accommodation, then return afterwards to the peripheral parking lot.

Avoid Antica Dimora De Benci unless you are 100 percent certain nothing will go wrong. I paid over $1200 for a 4-night stay through Booking.com and had to cancel 3 days before the check in due to documented medical emergency. My husband's mother was hospitalized and subsequently passed away. I understood I was outside the cancellation window (by one day) but what followed was beyond unreasonable. The hotel refused any accommodation whatsoever- no refund, no partial refund, nothing. Even worse, the room was rebooked for all 4 nights. So they collected my full payment and then made additional money reselling the same room. Keeping the entire amount under those circumstances is not just strict policy- it is a complete lack of basic fairness. They profited on my family's misfortune. Many accommodations at least attempt to meet guest halfway in situations like this. This one made it clear they had no interest in doing so. If everything goes perfectly, you may never have an issue. But if you have an emergency, expect zero flexibility and zero consideration- just a rigid policy and a very expensive lesson.

Thanks to Daniel for his welcome. He took the time to explain to us in good French, the choices to see, the good little restaurants etc. Delicate attention, with a small glass of liquor and cold drinks at discretion, tea and coffee also. Very good address.