Hotel Dei Macchiaioli

Never found such a battered badly organized breakfast bad Zero Service and we were very disappointed me and my wife. In our life we have never hit rock bottom in this way and we really do not recommend a shame and a staff never present in the room and waiters without any preparation and education towards the customer

My wife and I stayed 3 nights at the hotel dei Macchiaioli in Florence and had a very good experience. The hotel staff (especially Lorenzo at the front desk) was very cordial and went out of their way to make our stay in Florence very pleasant. The hotel is an easy walk from the Firenze S.M.N train terminal and only 2 1/2 blocks from the Duomo. While our room's only window looked into an alley, the room was very comfortable, clean, quiet, and well-appointed with a nice restroom. Their complimentary breakfast offerings were varied, fresh, and delicious and served in a beautiful room looking out on the street with an amazing ceiling dating back to the time that the building was a wealthy private residence. My only reason for not giving our rating a 5 was my wife's disappointment that the room did not have a view; however, the silver lining was that the bed was very comfortable and the room was quiet without street noise as we had experienced elsewhere. We will look forward to returning to the hotel dei Macchiaioli again in the future. P.S. - the hotel entry is adjacent to the Leonardo Da Vinci Museum which was very interesting to me (who just retired from a 45 yr career in construction & engineering)

Having never been to Italy before, I chose our places to stay based on online information. The Hotel dei Macchiaioli is located in the same building as the DaVinci Museum up up a couple of flights of stairs. The street is VERY busy if you choose to drive. The hotel has a parking garage they work with so someone comes and picks up your car and then brings it back when you are ready to depart. The charge is 25 Euros/day. After driving in Florence suggest you hand over the keys and leave it until you are ready to fight your way out of the city! We were very happy with this hotel and fantastic location. If you are interested in a place with a view, this may not be a good choice. You can either have a room overlooking the street (loud) or on the inside looking at other rooms. The rooms are smallish like most we found in Italy but the bed was quite comfortable and the bathroom very nice. The only issue we had was an air conditioner that would not work. We tried cracking open the windows but mosquitoes found their way in. As we were only there two nights and did not sort out the ACV issue until the second night, we did not alert the staff to the problem until our departure so cannot comment if they would have been able to get the AC working in a short period of time. The staff are very pleasant and helpful. The breakfast was typical Italian, pastries, juice, etc.. The Duomo is only a one block walk from the hotel as is the Accadamie (statue of David) so the location is outstanding.