J And J

Friendly and helpful staff, great breakfast options and clean, warm beautifully presented rooms. Situated in the heart of the city close to shops, restaurants and historical attractions. Highly recommend.

we arrive at friday by car ...no body tell us you not alowed to get that area with car ..they send us to a parking belong to the HOTEL they charge 30 euro per day...spoke with friends that sleep at the area they pay in a public park 10 euro a day.. then we get a room second floor call a junior suite.. the room was funny the bed is upster need to walk up little hard stairs... i ask to be change no body care at from office .... tv didint work at all ...no also a litle light next to bed ... he was so hot at night try to open the window was a heavy one..no air... breakfast very continental ....no much choice .... the bellboy was very nice also the gil at front office but the guy who run the front office didint care about our needs... they charge turist tax per night ..extra 1euro to get permissionto park etc... nice locacion. internet very bad coneccion next room we have a family one child jumping and making noice ....

It's a bit off the beaten path, about a 25 minute walk from the Unita train station. This is not a bad thing, as you walk out the door and are not greeted by the rush of people walking by. As other reviewers write, if you want to sleep in a bit of history, this is probably the right place, with some of the original frescoes still intact. But for me, the staff really made our stay in Florence enjoyable. They were friendly, attentive, and prompt. They happily carried our bags up the stairs. They greeted us in the morning for breakfast. They got us (Americans :) ice when we wanted it. My partner needs an electric fan to sleep and they happily accommodated that request. When we checked in, the staff member asked us if this was our first time and when we said yes, she opened up a map and highlighted where everything was relative to our hotel. And even though we had booked a junior suite, we got upgraded to a full suite. All of this is to say that the staff made us feel very welcome and special.