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Reviews from Guests

4.0/5

tripadvisor

1,181

Reviews

from real guests

D2626CZfabiennel

5

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5

Very good value for money

arj2005

3

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5

The location of this hotel is fantastic, that is what makes it be between a 3-4 star as I would give it lower if it was not for its location. The restaurant directly across from it was one of the best we tried during our time in Italy- though they say they are open until 11pm but when we stopped by to try to grab something at 10:15pm as our train came back late, they wouldn’t serve us so keep that in mind. (we visited Rome, Venice, and Florence). It's an easy walk from the train station to the hotel, and the location is perfect for walking to major attractions in Florence. We quickly realized that Uber and taxis are quite expensive here, so being close to everything was really convenient. We arrived about a few hours before check-in time, and while the room wasn’t ready yet, we were told it might be a bit later than expected. We came back around 3 PM, but the room was still not ready, even though check-in was supposed to be at 2. Though they said we could store our luggage while we waited for room to be ready, our luggage was left out in the open, which was a little worrying, but we trusted that it would be safe since there didn’t seem to be many other guests coming and going. When we returned later in the evening, the room was finally ready, but keep in mind that there are no elevators in the hotel. There was no one available to help with our luggage, so be prepared to walk up a few flights of stairs. The hotel still uses actual keys, which you have to return when leaving and pick up again when you come back. The room itself was basic and quite small. The bathroom had very little storage space, and the whole place felt like it hadn’t been updated since the 80s. That said, the room and bedding was clean, and considering the amazing location, it was fine for those who are just looking for a bed and a place to sleep. They do offer a simple breakfast, pastry, fruit and yogurt/cereal. They do have someone who will make you a fresh latte. That was a nice touch. Overall, if you don’t mind basic accommodations and location is what you are looking for, this hotel is good.

phvi2617

4

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5

This is a nice little hotel with a great location--just a short walk from the historic center and Santa Maria Novella Station. My room was small, but clean, quiet, and comfortable. Italian breakfast (cappuccino and cornetto) is included. Service was mediocre, as the guy who checked me in seemed to be bothered that I was there, but other than that, it was a quick and pleasant stay.