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Reviews from Guests

3.0/5

tripadvisor

102

Reviews

from real guests

Q9649IOmauriziom

1

/

5

It should be noted, for the avoidance of doubt, that this Relais Pian d'Ercole , located near montebonello has ceased operations since 2020. It has not been used for at least 5 years and is permanently closed. All entrances are closed

U7183XBjosev

2

/

5

It is very far away from Firenze, not information about tours, map and without tourism information about the region. It is a country house not a hotel. WIFI is very bad, Spiders in the rooms, problems of water, one day the bathroom pipes were broken, etc. The personal is very friendly and the food is very nice. However if you think stay in Firenze on vacation the country cause is very far away from the city. Moreover, there are not options or tours available in the zone. The place is located close to the Rufina town. It is not the typical Toscana town. In summary, think before go there with family, it is not recommended for family vacations.

Isasagur

1

/

5

We were planned for 10 days but we left the hotel running away after first night. The staff is quite friendly but unfortunately the first rooms had fungi and moldy walls, half meter high grass in the garden, moldy windows and a dirty bed with hair which was not from us. So we complained and got another room which had more fungi and moldy walls than before including catastrophic hygienic situation in the bath room. This was so bad for us that we left the hotel after the first night. I have added some pictures just to let you know that this is a realistic and maybe too friendly rating after this experience as the hotel insisted to get the payment for the whole stay.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi