Michelangelo Hotel & Day Spa

Poor hotel in services. Small double bedroom. From the closet came a considerable heat transmitted evidently by the walls being a corner room. The restaurant lacked air conditioning. Poor quality food. Breakfast lacked fresh fruit there was only a fruit salad with unpeeled and soft fruit. Far from the center

Excellent hotel! Clean and organized, excellent dinner and breakfast, the girls at the reception are very kind! And above all, a thank you to the girls at the spa, exceptional!🌹

Very Disappointing Experience for a 4-Star Hotel – Hotel Michelangelo, Montecatini Terme Unfortunately, our experience at Hotel Michelangelo in Montecatini Terme did not meet the standards we would expect from a 4-star hotel. The hotel has some positives, particularly the lovely views and its good location in a pleasant neighbourhood. It is also conveniently close to a small train station, which makes it easy to travel up the hill to an area with more restaurants, which we appreciated. Some members of staff were also very lovely and welcoming, while others were simply okay. However, there were several significant downsides. The swimming pool is small, and the overall rooms are outdated and in need of renovation. In our room, some fixtures were broken, including the wall holders for the curtains, which gave a poor impression of maintenance standards. Although we had a nice view, there was no privacy between the balconies, which made it uncomfortable to sit outside. The sense of privacy was essentially missing in the balcony area. The breakfast was acceptable but nothing more than basic, and did not stand out in any way. While the barman was very friendly and helpful, the overall service at the bar was inconsistent. We also experienced an issue with the tennis court, where a large bucket/bin was placed directly in one corner of the playing area. When this was raised, both staff and management did not seem receptive to feedback or willing to acknowledge the issue, which was disappointing and gave the impression that concerns are not easily taken on board. For a hotel presented as 4-star, we expected a much higher level of attention to detail, maintenance, and customer care.