Hotel La Speranza

The worst hotel, which I've ever stayed in. I'm really sorry for writing this bad review, 'cause I am aware that people work in there and maybe they even put some efforts, but you cannot relate this place to a hotel. The pictures on the internet show only the prettiest rooms, not compliant with reality. Rooms and the whole location are pretty aged and crumbling, not very cleaned (rooms were tidied up only at arrival and towels never changed: they even had some spots of rust on, which I believed was blood) and there's no air conditioning nor working TV at all. There's no welcome at arrival, we were given keys to enter late at night, with neither light at the hall nor anyone to call in case of emergency. Moving on to breakfast, we were told, there would have been a continental buffet...only some croissants, couple slices of cheese and ham and really ripe fruit.. This stay left me and the other guests speechless, despite it was cheap. Nevertheless, I cannot justify the lack of service because of the quality/price ratio, even though we can't really mention quality. We complained at the front desk immediately at the arrival, but nothing changed. You should really consider your guests' complaints in order to improve and meet the 3-star-Hotel requirements, which you think you are. I do not recommend staying here, neither for a couple of days.

We stayed here for 5 nights and it was 30dec + every day. The hotel is like being in a 1970 movie and I have read lots of reports about this hotel and I am a 5 star traveller but if you leave after one night you have not given this hotel the chance to show its really good side. The whole of Italy is sun bleached which gives the country its charm. Be real about what you are paying!! The hotel has free parking. The breakfast is made by the waiter who never stops singing and will help all he can. The garden and pool are ok. The rooms do have some strange thngs for me linen towels (take your own if you do not like this I did) No air conditioning (but large windows that open) The bed linen is changed and room cleaned every day. We had hot water every day. Wi-fi in reception but not in all of the hotel. A fridge in every room. Hairdryer etc. Easy walking to all the shops. Well worth a visit at the price.

LIve at hotel La Speranza is like living in a movie from the 1970, it´s clean, pale colours and friendly staff. You eat your breakfast out on the terrace,and have the Tuscany hills just ner the hotel.