Borgo Dei Conti Resort

Unfortunately, this hotel is not a five star property and should not be a part of the Relais and Château family. I believe that overall Relais and Château has gone downhill and this property demonstrates that perfectly, while the staff are kind and gracious, when the base product is this bad there’s only so much you can do. I visited there with my family this month and the photos are a complete dupe. The property is close to a power plant or what appears to be two nuclear reactor heads which you can nicely see from the property. There are electrical wires everywhere. The food is subpar if I’m being generous. There were moldy fruits and chipped dishes at every breakfast with flies swarming over everything. It was a total challenge to get my kids to eat anything here. If you do not want to eat at the indoor restaurant, which is prix fixe and offers rabbit and pigeon, then good luck to you— getting swarmed by the mosquitoes by the pool because that’s your only other option besides room service with such a terrible limited menu. Keep in mind that you are totally trapped here if you don’t have a rental car because nothing is close by. I did not try the spa. However, my kids got a 15 minute complementary hand and feet massages, which was very strange to offer to only kids traveling with your group and of course it was not appreciated by them as they are kids. A lot about this property is strange, the location, the set up , the minimal service which is zero Pool side as the boy wearing a lifeguard shirt hands you a towel and walks away. The only great thing I can say is that the rooms have the biggest flatscreen TVs we saw in all of Italy. Keep in mind that despite us reserving 2 suites, they nickel and dime you at every turn telling us that it was a supplement for avocado, and that their kitchen did not have potatoes and a €70 nightly charge for a rollaway bed that we did not need, but they would not take away. Truly shocking again this property should not be classified as five star and Relais & Château should really investigate their association with this hotel. I cannot in good conscious recommend this place to anybody and have told my travel agent the same. We traveled throughout Italy staying only at five star properties and this place is truly mediocre. Feedback was given to management, but they seemed uninterested or unable to do anything about anything. We were so happy to leave and just as a reference point, the next day at the Rome airport hotel, we all commented on how much better the food there was compared to Borgo de Conti! Do yourself a favor and stay at Belmond Castello de Casoli in Tuscany!

We returned after several years and the extensive renovation of the village. We found the place enchanting. The rooms are furnished with great taste, with refined objects, and truly recall a country resort but with 5-star services. Top-notch and friendly staff, beautiful pool area, the gym area near the woods is very evocative, and kudos to the catering and breakfast, which is a wonderful experience. The SPA is truly among the most beautiful and complete of the many luxurious country resorts in Umbria and Tuscany, and we have visited many in recent years. We will definitely return.

I was truly impressed by Borgo dei Conti Resort. From arrival to departure, the team made us feel genuinely welcome and cared for, with a warmth and attention to detail that stood out. The recent renovation is beautifully done, blending historic charm with modern luxury and comfort. The property is stunning, surrounded by rolling hills, an ideal base for exploring Tuscany and Umbria. We visited “Pienza” and “Montepulciano”, with every drive offering breathtaking scenery and hidden gems. The food was exceptional throughout, especially the fresh, flavorful fruit. What stood out most was the hospitality. Unlike many luxury hotels, Borgo dei Conti made us feel like valued guests, not just room numbers. That personal touch made all the difference. A special thank you to **Maya** for her kindness and constant smile, which made our stay even more memorable. If you’re looking for a luxurious countryside escape with charm, elegance, great food, and heartfelt hospitality, Borgo dei Conti is highly recommended. We would happily return.