Mariposa Holidays

Unfortunately, it was a disappointment. The apartment was very dirty and freezing cold. We slept with our clothes on. Mold in the shower, the floors stained and smeared. Fridge worn out and moldy. Kitchen stove dirty inside and out

Recently stayed at this apartment and couldn’t fault it. Excellent location in Bardolino, just a 5 minute walk from the beautiful Lake side. Modern interior, spotlessly clean upon arrival. The receptionist at the sister hotel was very helpful. 2nd twin bedroom is downstairs so not ideal for a family but perfect for 2 couples or a group of friends.

Way to many issues to merit anything more than two stars, and that's purely for location. Now let's begin. 4 foam squares as seat cushions An iron board but no iron A kitchen sink but no plug A freezer but no ice cube tray Toilet rolls but no holder A light above the mirror, but broken A bedside light but again broken Only one front door key Small clothes line but no pegs A loose socket in living area An A/C unit to cover, bedroom, living area bathroom, totally insufficient WiFi is patchy Cheap IKEA pillows A leak beneath the sink No one collects any refuse, and no where to put it once bin is full. No bad eh? View from both bedroom windows is a wall Literally a couple of feet away Lots of cob webs in bathroom, on the plus side no flies and spiders are clean. Stainless steel cleaner for the extractor and vent cover wouldn't hurt The bedside lights have a very attractive layer of dust, not like there high up and it cant be seen, go on a wee flick with a duster wouldn't hurt. None of the above impacted on our holiday, and yes I could have brought it to the attention of the staff, but you go on hols to relax not chase up hotel staff. If I was one of the white glove wearing, furniture moving, mattress lifting reviewers I imagine you would find more, but life is way too short for that nonsense. Everything I have noticed was extremely obvious and impossible to miss. The final slap on the face is the 20 euro charge they hit you with for cleaning the apartment once you leave, priceless, couldn't make it up, makes you wonder how thorough they check between guest's. You've probably realised by now, if still reading that I wouldn't recommend this place, bardolino is lovely and I'm sure there are far better places to stay, I hope you find one.