Al Tezzon Hotel

Stayed for work reasons in this facility. Double room for single use, spacious, welcoming, and with good sleep quality; the jacuzzi was greatly appreciated. The breakfast was very good, although 25 EUR for it (if paid separately from the booking) seems a bit excessive to me. Availability of internal parking at the facility. Good impression

We slept at this property using a Smartbox .. it seemed strange that a 5 star was on the list but I wanted to try. In fact it is not a 5 star but a decent 3 star. The room with basic furniture but clean, mini bar with 2 bottles of hot water because the fridge was not working, we reported it and in 2 days they could not solve the problem; only one pillow (I phoned and at reception I was told that outside the room there was a closet and that I could take it myself in quantity...); no slippers or bathrobe, basic equipment in the bathroom. I pointed out that the vacuum cleaner was not working and they replied that they do not have the suction in the bathroom and that the grills were for the air conditioning that is off at this time. Breakfast is served in a garden view room, gluten-free bread packages I had to take and take to the waitress because they were all expired! There was no water that we had to ask for both mornings... in short not really a 5-star treatment. Convenient parking in the front open space, they do not have charging columns for electric motors (now you can find them even in 3 stars). We could not use the restaurant because on Friday evenings it is closed and on Saturday nights it was all full for an event. I think you can find something better in the area.

I'm looking for two stars! I spent one night a suite. If you stay in a five-star hotel you expect five-star service and occupy a suite, expectations are even higher. Equipped with the three-star room, only one pillow (uncomfortable) per guest, air conditioner that can not be adjusted and even less turned off (I had to disconnect the switch from the electrical panel to turn it off), bathroom accessories limited to a few bags of cheap bubble bath, skimpy television, dated furniture. Breakfast meager, with desserts presented in the buffet dishes at fridge temperature (inedible), the choice on savory reduced to a minimum, "American" coffee made with sachets, undrinkable. When we went out in the evening we made sure there was a night porter, knowing we would be late. Upon returning, at 01:00, we were 15 minutes outside intercom and phone without receiving an answer. Moral, €152 seems too much for a five-star with three-star treatment.