Al Canal Regio

After a delayed flight I arrived in Venice after 1300. Finding Al Canal Regio was somewhat challenging. Off the main street down a short walk by the canal, down 2 more very narrow streets (allys) ... Found it! Since no staff was available I called WhatsApp, spoke with a rep who gave me the combination to the front door and my room. Well I was lucky that there was a couple sitting having wine in the open air entrance behind the front door as I was not given the correct combo! The 2 guests gave me the correct combo. I was in. The room was .... adequate. loft bedroom was fine, great A/C and bathroom was clean but the shower needed some real TLC. I was directly on the canal which made it so great. Beautiful hotel across the water and many boats passing by. It was a quiet area off the beaten path. When the rep was there, he was very helpful! Not sure but I believe an attendant was there from 9:00-1300.If you take the breakfast option, it looks very good, I did not op for it.

We stayed at this hotel in Venice after booking a standard double room for €355, largely based on the 8.1 rating on Booking.com. Unfortunately, we left feeling very misled and disappointed with the overall experience. We were originally placed in Room 25, but quickly requested a move as the room felt far below standard. The room was extremely hot, there were dirty marks on the walls, and overall it simply did not feel clean or well maintained. We were then moved to Room 27, which sadly came with even more issues. The bathroom had mould due to poor ventilation, and the window could not be opened which would have made a huge difference. The toilet had a cracked seat and the small flush button was broken. The soap dish was also broken. The bath/shower leaked badly, flooding the bathroom floor, and while showering, water also came out of the bath tap which resulted in constantly hot feet. The entire room had a generally dirty feel throughout our stay. The bed was extremely uncomfortable — you could feel the springs through the mattress, leading to poor sleep each night. The pillows were also very poor quality. There were scuffs on the walls, mould around the bedroom window and ceiling, broken curtains, exposed wires, and dirty light switches. On top of this, the walls were incredibly thin and we could hear everything happening in the corridor. For the price paid, we expected a much higher standard of cleanliness, maintenance, and comfort. Venice is an amazing city, but unfortunately this hotel was a major disappointment.

We stayed at Al Canal Regio in Venice and it was a wonderful experience from every point of view. The reception was impeccable: kindness, availability and attention to detail made us feel immediately at home. The room was simply fantastic: nice, elegant, comfortable and with a typically Venetian atmosphere that made the stay even more special. Excellent cleanliness, perfect order and great care in every detail. If we return to Venice, we will definitely choose Al Canal Regio again. Highly recommended!