PALAZZO CONTI QUERINI-SUPERIOR

This was the worst experience ever. We stayed at this hotel 15 years ago after it was renovated and it was good. It was so disappointing this time as the air conditioning didn’t work, the breakfast was so bad that it was inedible and the room was mouldy and dank. Don’t waste your time or money here !

Fabulous location and great little hotel. Had a surprise upgrade to canal view suite, which was very spacious. Continental Breakfast with reasonable choices. Air-conditioning not very strong and was difficult to change the temperature in the room.

What could have been a unique hotel with a good location turned out to be a horrible stay. The air conditioning was not working and our room ended up being 28 degrees at points. My husband could not sleep at all and what could have been an enjoyable stay in Venice turned out to be the worst part of our vacation. The front desk put us off the first night saying they would turn the temperature down with their front desk controls which did not have an effect. The following night when we got back from sight seeing and the room was 26, they sent someone up to look at it and he said it was working. It was not able to get cooler due to the heat outside, but they could offer us a fan for our room. By the following day, the temperature was 28 degrees. We stayed in multiple other hotels in the same heat all with air conditioning advertised and this was the only one that did not provide it, nor did they care if about our concern for the temperature. The staff was angry when we told a couple coming into the hotel the temperature of the room so they could consider their choice of stays if they were wanting cool rooms to come back to. Not a hotel for summer.