BEST WESTERN Hotel Firenze

4.0 / 5

•

CORSO PORTA NUOVA 88, I-37122 VERONA, VERONA, 37122

Reviews from Guests

4.0/5

1,598

Reviews

from real guests

BHlufc

Stayed here before in a premier room. The room offered on this visit was dire, two small windows one blocked by fire escape the other close to drab tall buildings. We asked to change rooms this seemed to give the staff a problem they were not too happy. Eventually they provided us with another after saying no other room was available. The room seemed not to have been used for sometime the floor being dirty! We were not informed that Ferretti hotels had taken this over. Staff fine, breakfast good. Lady running bar and working in dinning room brilliant. Would say after our experience on the whole was down quite a bit from last visit in 2023. This in our view is now a 3 star not 4 star hotel.

MumblesGirl3

Now the Ferrento Hotel Firenze. Good location for station, only 10 mins from Arena, comfy bed but wierd wooden base which you bump/bruise your legs on and effective (not brilliant) soundproofing. Very dated and tired even the staff seemed fed up. The bathroom flooded when we had a shower and had to get it mopped up. Air conditioning noisy and operated from reception. Drap and pretty awful. Probably worst place we've stayed in years.

197ilariaz

The location is good for reaching the city center. The breakfast is decent (even though all the pastries are pre-packaged). Everything else needs to be reviewed, particularly the dated and shabby furnishings. I had to pay everything at check-in (this had never happened to me before). I pointed out that the bedside lamp in the room was not working, and no one intervened. At most a 3-star rating.

Facilities Details

Free Parking

Free Wifi

Spa

Accessible concierge desk

Parking (limited spaces)

Accessible route to the registration desk

Accessible public restrooms

Bicycle Rental

Ticket Service

Baggage Storage

24-Hour Front Desk

Smoke-free property

Elevator

Self Parking

Computer station

Concierge Service

Free Parking

Free Wifi

Spa

Accessible concierge desk

Parking (limited spaces)

Accessible route to the registration desk

Accessible public restrooms

Bicycle Rental

Ticket Service

Baggage Storage

24-Hour Front Desk

Smoke-free property

Elevator

Self Parking

Computer station

Concierge Service

5 Available Room Types

Premium Double Room

Non-smoking

Heating

Electric Kettle

Sleep comfort items

Satellite Channels

Iron

Laptop workspace

Pets allowed in room

Air Conditioning

Minibar

Bathtub or Shower

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Internet [LAN]

Extra Long Beds (> 6.5 ft)

Towels

Shower

Private bathroom

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Free instant coffee

Clothes Rack

Wifi (Surcharge)

Room service [24-hour]

Junior Suite - Separte Building

Non-smoking

Heating

Electric Kettle

Sleep comfort items

Satellite Channels

Iron

Laptop workspace

Air Conditioning

Bar

Minibar

Bathtub or Shower

Daily housekeeping

Free Wifi

Bidet

Kitchenette

Telephone

Desk

Internet [LAN]

Extra Long Beds (> 6.5 ft)

Towels

Shower

Private bathroom

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Free instant coffee

Clothes Rack

Wifi (Surcharge)

Room service [24-hour]

Standard Double Room

Non-smoking

Heating

Electric Kettle

Sleep comfort items

Satellite Channels

Iron

Pets allowed in room

Air Conditioning

Minibar

Bathtub or Shower

Daily housekeeping

Free Wifi

Bidet

Telephone

Internet [LAN]

Extra Long Beds (> 6.5 ft)

Towels

Shower

Private bathroom

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Free instant coffee

Clothes Rack

Wifi (Surcharge)

Room service [24-hour]

Family Room (Camera Tripla Standard)

Non-smoking

Heating

Electric Kettle

Sleep comfort items

Satellite Channels

Iron

Pets allowed in room

Air Conditioning

Minibar

Bathtub or Shower

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Internet [LAN]

Extra Long Beds (> 6.5 ft)

Towels

Shower

Private bathroom

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Free instant coffee

Clothes Rack

Wifi (Surcharge)

Room service [24-hour]

Basic Double Room Single Use, 1 Queen Bed, Non Smoking

Non-smoking

Heating

Electric Kettle

Sleep comfort items

Satellite Channels

Iron

Pets allowed in room

Air Conditioning

Minibar

Bathtub or Shower

Daily housekeeping

Free Wifi

Bidet

Telephone

Internet [LAN]

Extra Long Beds (> 6.5 ft)

Towels

Shower

Private bathroom

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Free instant coffee

Clothes Rack

Wifi (Surcharge)

Room service [24-hour]

Facilities Details

Pool and Spa

Spa

Parking and Transportation

Free Parking

Parking (limited spaces)

Bicycle Rental

Self Parking

Front Desk Services

Ticket Service

Baggage Storage

24-Hour Front Desk

Concierge Service

Entertainment and Family Services

Smoke-free property

Internet Access in public areas

Free Wifi

Miscellaneous

Accessible concierge desk

Accessible route to the registration desk

Accessible public restrooms

Elevator

Computer station