San Marco City Resort and Spa

3.0 / 5

•

Via Longhena 42, Verona, 37138 Italy

Reviews from Guests

3.0/5

1,021

Reviews

from real guests

I6992PBstefanof

To be crossed off, a 4-star hotel with destroyed room furniture, missing necessities in the bathroom (shower cap etc.) you have to go and ask at the reception.......laughable. The breakfast is truly shameful. Never again in this hotel.

romanam301

Horrible location in a residential neighborhood surrounded by buildings. If you are at the pool or having breakfast, you feel exposed. Fairly large and comfortable room. Hearty breakfast but poor quality and you feel like you are in a cafeteria. Bathroom looks very nice at first glance, but once inside, the shower handle doesn't hold, the bathtub is poorly fixed, and the electrical cover falls off. Nonexistent exterior decoration, no effort. Very cold and uninteresting, a hotel without a soul. We did not visit the spa, so I cannot say anything. At the reception and the small bar, the girls are smiling and kind, but it is a shame that you did not keep your promise given with a big smile regarding my lost glasses. In short, you can find other hotels in Verona to enhance your stay.

SylviaAvVa

I stayed at Hotel San Marco for two nights in May 2026 with my mother to celebrate my birthday. The hotel was clean, and the breakfast was good. However, I was genuinely concerned about the safety of the spa and pool area. I paid extra for a two-hour spa session and happened to be the only guest there. During the entire two hours, no one entered the spa area, and the entrance door remained locked as access is restricted to paying guests. When my mother came to check on me, she was unable to enter. This made me wonder what would happen if a guest fainted, suffered a cramp while swimming, or experienced another medical emergency. Although there was an emergency alarm in the sauna, someone who became unconscious in the pool would obviously be unable to use it. I hope the hotel will consider having a qualified lifeguard supervising the pool area, especially when guests are using the facilities alone. Guest safety should always come first.

Facilities Details

Pool

Free Wifi

Spa

Fitness Center

Laundry

Accessible route to the registration desk

Accessible public restrooms

Braille and tactile signage

Garden

On-site accessible self parking

Ticket Service

Baggage Storage

Business Center

24-Hour Front Desk

Turkish/Steam Bath

Outdoor Pool (seasonal)

Smoke-free property

Snack Bar

Elevator

Self Parking

Concierge Service

Pool

Free Wifi

Spa

Fitness Center

Laundry

Accessible route to the registration desk

Accessible public restrooms

Braille and tactile signage

Garden

On-site accessible self parking

Ticket Service

Baggage Storage

Business Center

24-Hour Front Desk

Turkish/Steam Bath

Outdoor Pool (seasonal)

Smoke-free property

Snack Bar

Elevator

Self Parking

Concierge Service

10 Available Room Types

Superior Double Room, Balcony

Non-smoking

Heating

Soundproof

Room service [24-hour]

Air Conditioning

Blackout curtains

Minibar

Wardrobe/Closet

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Balcony/Terrace

Towels

Bathroom phone

Sleep comfort items

Shower

Private bathroom

Hair dryer

Roll-in shower

Clothes Rack

Hot Tub

Bathtub

Superior Double Room

Non-smoking

Heating

Soundproof

Room service [24-hour]

Air Conditioning

Blackout curtains

Bathtub or Shower

Minibar

Wardrobe/Closet

Hot Tub

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Towels

Bathroom phone

Sleep comfort items

Private bathroom

Hair dryer

Roll-in shower

Clothes Rack

Bathtub

Shower

Standard Double Room

Non-smoking

Heating

Soundproof

Room service [24-hour]

Air Conditioning

Blackout curtains

Minibar

Wardrobe/Closet

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Towels

Bathroom phone

Sleep comfort items

Shower

Private bathroom

Hair dryer

Roll-in shower

Clothes Rack

Deluxe Suite, Hot Tub

Non-smoking

Heating

Bar

Soundproof

Room service [24-hour]

Air Conditioning

Blackout curtains

Bathtub or Shower

Minibar

Wardrobe/Closet

Hot Tub

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Towels

Bathroom phone

Sleep comfort items

Roll-in shower

Slippers

Private bathroom

Bathrobes

Entire unit wheelchair accessible

Hair dryer

Clothes Rack

Sitting Area

Bathtub

Superior Triple Room

Non-smoking

Heating

Soundproof

Room service [24-hour]

Air Conditioning

Blackout curtains

Bathtub or Shower

Minibar

Wardrobe/Closet

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Towels

Bathroom phone

Sleep comfort items

Private bathroom

Hair dryer

Roll-in shower

Clothes Rack

Bathtub

Facilities Details

Pool and Spa

Spa

Turkish/Steam Bath

Outdoor Pool (seasonal)

Fitness Center

Parking and Transportation

Self Parking

Food & Drink

Snack Bar

Front Desk Services

Ticket Service

Baggage Storage

24-Hour Front Desk

Concierge Service

Entertainment and Family Services

Smoke-free property

Business Facilities

Business Center

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Accessible route to the registration desk

Pool

Accessible public restrooms

Braille and tactile signage

Garden

On-site accessible self parking

Elevator