Couples Negril All Inclusive

From the moment we arrived we knew that we were staying at a low class and low attention to detail resort generally Marriott properties are superb however this property did not meet the Marriott standard whatsoever. Our room had several issues as you can see by the photos the most important being that it didn’t even have a shower door …. this room should have never been given to us in the condition that it was in. Getting reservations was an absolute nightmare but we got into the steakhouse and let’s just say we sent the food back twice and ended up leaving to go to the restaurant that was outside on top of the hill where the chef actually knew how to cook a steak.

For those who rescheduled or plan on visiting after renovations are completed. We booked last October to stay in May but due to the hurricane and renovations we had to choose a different Royalton property. We kept thinking about Hideaway Negril however and decided to book there as well just after the renovations are set to be completed in August. We have reached out to the resort via email to ask a couple questions about the updating of the online room selection website. Oneeka and Nicola have been amazing responding back with details about this and even adding notes on our reservation about our preferences. They have made it much easier for us to be able to do things like requesting a room once the website updates at Hideaway Negril. Thank you both for responding and going above and beyond for us. I’m sure the reopening will be great with employees like you taking care of it.

Fantastic food with outstanding service. No reservations needed. Carolina and Karen, your service was outstanding. Thanks.