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Reviews from Guests

3.0/5

tripadvisor

74

Reviews

from real guests

Traveler04043564609

3

/

5

The baths were gorgeous and the first day was pretty great but for some reason their buffet claimed to be worth $66 per person for a small selection. No matter how much you eat it isn't worth the price. Their English booklet was out of date and mentioned a ramen bar that we waited around for, for dinner. When I asked them about it they acted like I was making it up but showing them the book they said they hadn't had that in a while. It was supposed to start at 8 so most restaurants were closed by the time we found out it wasn't there and they just told us to walk to the convenience store. Wouldn't even call us a taxi when we asked them too. It's great if you want to have the traditional Japanese experience but we felt unwanted.

Trail04755147372

2

/

5

Reservation for the hotel's proud private sauna, I think it was ¥10,000 for 60 minutes use. (Prices and times may vary from Reservation) A female staff member explained the use of a reserved sauna, but it was not a very polite explanation, perhaps because they were a couple, so I felt some anxiety. I thought this was how couples were treated. 'The water bath is not temperature controlled, so please adjust it yourself.' There was also a cooler box with an ice maker in the sink in the sauna. When I entered the sauna, the water bath was unexpectedly lukewarm! condition. Even though the temperature is not controlled, there are limits to the number of water baths. Even if you put ice in the cooler box in the same sauna, the water bath doesn't get cold. I walked naked from one end of the room to the other with a shovel full of ice. Thanks to this, whether you put ice in the cooler box or not, the water bath remains lukewarm even if you use up all the ice. Seriously, I spent nearly half of my time in a private sauna controlling the temperature of the water bath, which was far from perfect. Reservations are made in advance and you know the time, If you want to recommend a private sauna to Sauner so far, At least have the water bath temperature ready for the cold. Not at all, but it was far from being tidy. The currants used to fill water in the bath were probably also well designed, but they were very inconvenient.

223omame

2

/

5

I was planning to take my one-year-old child, but when I inquired with the hotel, they replied, "We ask that you please understand that we do not allow one-year-old children to bathe in the hot springs if they are normally wearing diapers. We also ask that you refrain from bringing baby baths into the large public bath or using the washing area. We are sorry to ask that infants use the bath in their guest room. However, please note that the bath in the guest room is not a hot spring. As for the answer about non-smoking rooms, we do not have any non-smoking rooms. We will provide you with deodorizing measures. Please understand that it is difficult to completely deodorize the rooms. " It is rare to have all rooms smoking these days, and it is not even possible for babies to use the washing area in the large public bath. I thought it was a very cold inn, so I canceled. People with babies should be careful.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Parking

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Spring Bath

Spa

Sauna

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

24-Hour Front Desk

Vending Machine (drinks)

Nightclub/DJ

Shuttle Service (free)

Massage

Hiking

Table Tennis

Newspapers

Karaoke

English Spoken

Japanese Spoken

Wi-Fi in public areas

Fishing

Game Room

Garden

Public bath

Daily Housekeeping

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

Guest rooms seal after sanitization

Hand sanitizer

Physical distancing of at least 1 meter

Protective screens in common areas

Temperature check for guests and staff

Dutch Spoken

Suit Press

Vending machine

Air conditioning in public area

Finnish Spoken

Elevator

Hindi Spoken

Heating in public area

Invoice provided

Postal service

Smoke-free property

Latvian Spoken

Non-smoking Rooms

Security [24-hour]

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Malay Spoken

Entertainment Staff

10 Available Room Types

Japanese Style Room West Annex 'Urakutei' - No Meal
Japanese Style Room West Annex 'Urakutei' - No Meal
Japanese Style Room West Annex 'Urakutei' - No Meal
Japanese Style Room West Annex 'Urakutei' - No Meal
Japanese Style Room West Annex 'Urakutei' - No Meal
Japanese Style Room West Annex 'Urakutei' - No Meal

Japanese Style Room West Annex 'Urakutei' - No Meal

room-size-icon

40 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Desk

Desk

Shared Bathroom

Shared Bathroom

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

View

View

Electric Kettle

Electric Kettle

Bidet

Bidet

Sea view

Sea view

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Clothes Rack

Clothes Rack

Japanese-Style Room East Annex 'Ryokusuitei' - Breakfast Included
Japanese-Style Room East Annex 'Ryokusuitei' - Breakfast Included
Japanese-Style Room East Annex 'Ryokusuitei' - Breakfast Included
Japanese-Style Room East Annex 'Ryokusuitei' - Breakfast Included
Japanese-Style Room East Annex 'Ryokusuitei' - Breakfast Included
Japanese-Style Room East Annex 'Ryokusuitei' - Breakfast Included

Japanese-Style Room East Annex 'Ryokusuitei' - Breakfast Included

room-size-icon

32 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Desk

Desk

Shared Bathroom

Shared Bathroom

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

View

View

Electric Kettle

Electric Kettle

Bidet

Bidet

Sea view

Sea view

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Clothes Rack

Clothes Rack

Japanese-Style Room East Annex 'Ryokusuitei' - No Meal
Japanese-Style Room East Annex 'Ryokusuitei' - No Meal
Japanese-Style Room East Annex 'Ryokusuitei' - No Meal
Japanese-Style Room East Annex 'Ryokusuitei' - No Meal
Japanese-Style Room East Annex 'Ryokusuitei' - No Meal
Japanese-Style Room East Annex 'Ryokusuitei' - No Meal

Japanese-Style Room East Annex 'Ryokusuitei' - No Meal

room-size-icon

32 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Desk

Desk

Shared Bathroom

Shared Bathroom

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

View

View

Electric Kettle

Electric Kettle

Bidet

Bidet

Sea view

Sea view

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Clothes Rack

Clothes Rack

Japanese Style Room West Annex 'Urakutei' - Breakfast + Dinner Included
Japanese Style Room West Annex 'Urakutei' - Breakfast + Dinner Included
Japanese Style Room West Annex 'Urakutei' - Breakfast + Dinner Included
Japanese Style Room West Annex 'Urakutei' - Breakfast + Dinner Included
Japanese Style Room West Annex 'Urakutei' - Breakfast + Dinner Included
Japanese Style Room West Annex 'Urakutei' - Breakfast + Dinner Included

Japanese Style Room West Annex 'Urakutei' - Breakfast + Dinner Included

room-size-icon

40 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Desk

Desk

Shared Bathroom

Shared Bathroom

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

View

View

Electric Kettle

Electric Kettle

Bidet

Bidet

Sea view

Sea view

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Clothes Rack

Clothes Rack

Japanese-Style Room East Annex 'Ryokusuitei' - Breakfast + Dinner Included
Japanese-Style Room East Annex 'Ryokusuitei' - Breakfast + Dinner Included
Japanese-Style Room East Annex 'Ryokusuitei' - Breakfast + Dinner Included
Japanese-Style Room East Annex 'Ryokusuitei' - Breakfast + Dinner Included
Japanese-Style Room East Annex 'Ryokusuitei' - Breakfast + Dinner Included
Japanese-Style Room East Annex 'Ryokusuitei' - Breakfast + Dinner Included

Japanese-Style Room East Annex 'Ryokusuitei' - Breakfast + Dinner Included

room-size-icon

32 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Desk

Desk

Shared Bathroom

Shared Bathroom

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

View

View

Electric Kettle

Electric Kettle

Bidet

Bidet

Sea view

Sea view

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Clothes Rack

Clothes Rack

Facilities Details

Pool and Spa

Hot Spring Bath

Sauna

Massage

Spa

Parking and Transportation

Shuttle Service (free)

Free Parking

Food & Drink

Vending Machine (drinks)

Bar

Buffet-Style Restaurant

Vending machine

Breakfast service

Front Desk Services

24-Hour Front Desk

Newspapers

Activities

Hiking

Table Tennis

Fishing

Entertainment and Family Services

Nightclub/DJ

Karaoke

Kids club

Air conditioning in public area

Heating in public area

Invoice provided

Postal service

Smoke-free property

Family/child friendly

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Common Areas

Game Room

Cleaning Services

Daily Housekeeping

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

Guest rooms seal after sanitization

Hand sanitizer

Physical distancing of at least 1 meter

Protective screens in common areas

Temperature check for guests and staff

Suit Press

Languages Spoken

English Spoken

Japanese Spoken

Dutch Spoken

Finnish Spoken

Hindi Spoken

Latvian Spoken

Malay Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Air Conditioning

Heating

Garden

Public bath

Elevator

Designated Smoking Area

Family Rooms

Non-smoking Rooms

Security [24-hour]

Car park [free of charge]

Car park [nearby]

Car park [on-site]