Nagoya Kanko Hotel

Wonderful from start to finish! We booked the Espacio rooms and it was well worth it. Staff is amazingly helpful, gracious, and treated us as valued guests. The entire hotel itself is pleasantly scented with an Bulgari fragrance ( the same as the bathroom products ). We loved the 18th floor Espacio lounge that served 3 meals as well as an afternoon tea and nightcap service with an elegant selection of food and drink (alcohol and non alcoholic). We truly wish we could have stayed longer and will return to Nagoya one day. Maeda (who worked at the bell captain desk) went well above and beyond to help us forward our suitcases to our Tokyo destination (which had trouble locating our reservation for a solid hour). He persevered with a graciousness that was admirable and he is a wonderful asset to this fabulous hotel.

I booked Espacio King Room, which has Espacio Lounge access, and I think it was located on the 10th floor. The room is beautifully decorated. The furniture, the carpet, the bathroom etc I couldn’t find a scratch or a mark! (even if I did find a scratch or two I wouldn’t complain). The room has a small kitchen and it had a few soft drinks and beer in the fridge, which I believe was free of charge. The wi-fi speed is excellent. Over 500Mbps. I don’t know if this is because I was staying on the Espacio floor. The room also had a western style washing machine but all the writing on the machine was in Japanese. I googled the washing machine model, hoping to find the washing machine manual in English, but the manual was also only in Japanese! I think the model must be exclusive to Japan only The Espacio Lounge is very large. Maybe at least six times as big as the room I was staying in!?! Breakfast is served there because I stayed in the Espacio Room. On a couple of days I did go there just after 5pm and there is food and drink. However, I would say the range of food and drink is limited but it was free of charge The gym was disappointing. Not a big room. Maybe about the same size of my room!?! Also not as nicely decorated as my room. Not many machines and the ceiling of the gym is quite low! Not the worst hotel gym (probably the one I’m staying in now is worse) and at least it has one. Couple of times I went to the gym there were 3 or 4 people and it was already quite packed. Good news the gym is open 24 hours. If you want to use the gym then you need to request a separate keycard and keep it until you check out Note you can access the hotel from the north (Nishiki-dori), which is the main entrance. You can also access the hotel from the south (Hirokoji-dori). The south access is more interesting with more shops and eateries. Walk along Hirokoji-dori and you can access Fushimi subway The bread and pastries from takeout shop Le Sud was good. Recommended. Not so good was the food in their restaurants Jardin and Syoryu. Also note maybe 50% of the hotel staff I encountered with couldn’t speak English Would I stay in Espacio Room again? Oh yes. However, I wouldn’t go to Nagoya again. I don’t recommend it as a tourist place to visit unfortunately…

Stay at the Espacio Floor . And then you can check in and check out in the lounge on the 18th floor, and you're free to use the lounge. The staff are quick to answer the phone and it's great. The problem is the wires, the room is unique and most importantly, you have to go outside once to go to the spa, you have to climb up and down the stairs, and it's a piece of cake. We had a similar experience in a hotel in Monaco, but I guess we can't do it together for a bit. Also, the reception closes at 9:30 in the public baths a little early and starts at 7:00 in the morning a little late. Well, if you think it is not a hot spring, it is like that.