Narita Gateway Hotel

3.0 / 5

•

658 Oyama, Narita City, Chiba Pref., Japan 286-0131

Reviews from Guests

3.0/5

666

Reviews

from real guests

blanche482

First use on Tuesday, 4/21 for the night before my first trip to Hanoi with my wife. The hotel is close to Narita Airport, twin non-smoking and includes breakfast, and selects this one for its cheap price. The room is large, but the bathtub and shower room are separate and inconvenient, I could not sleep at all because I heard drainage until morning. Also, there were many Indian guests and few Japanese. It would be cheaper if it cost just over 4,000 yen per person with breakfast. Thanks for your help.

uraace

I took advantage of the low price. The staff have been very responsive. The building is old, but it's well-cleaned and the parking is cheap.

travelinlight58

Meh. Not good. Western style rooms. The bed was the worst I’ve experienced in Japan. First, the good. The rate was nice. Shuttle to airport and NARITA train station, but only one time per hour. The bed was unacceptable. I have stayed in Japan before and so I am used to hard, thin beds. This however was unacceptable. The beds springs were so bad and poking us so hard that we couldn’t sleep well. We asked for an extra comforter to take the edge off and make it somewhat doable ... but we were refused. They said they didn’t have any extra comforters. Pretty sad, because as we were leaving in the morning we saw a storage room FULL of extra comforters, bedding, etc. it would have been simple for them to give us an extra comforter. Not good service. Won’t be returning. It gets 2 stars bc of the rate.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Fitness Center

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Japanese Spoken

Wi-Fi in public areas

Garden

Ironing Service

Massage

Tours

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

Free face masks

Hand sanitizer

Physical distancing of at least 1 meter

Protective screens in common areas

Rooms sanitized between stays

Safe dining setup

Staff trained in safety protocol

Temperature check for guests and staff

Asian breakfast

German Spoken

Romanian Spoken

Restaurant

Vending machine

Air conditioning in public area

Finnish Spoken

Special Diet Meals (upon request)

Contactless check-in/out

Currency Exchange

Daily Housekeeping

Dry Cleaning

Elevator

Facilities for Disabled Guests

Hindi Spoken

Croatian Spoken

Heating in public area

Laundromat

Laundry

Lao Spoken

Projector/LED display

Lithuanian Spoken

Hungarian Spoken

Allergy-free rooms

Game Room

Library

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Soundproof Rooms

Car park [charges apply]

Karaoke

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Fitness Center

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Japanese Spoken

Wi-Fi in public areas

Garden

Ironing Service

Massage

Tours

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

Nearby Location

AEON MALL Narita

3.20 km

10 Available Room Types

Twin Room, Non Smoking (2 Single Size Bed)

Twin Room, Non Smoking (2 Single Size Bed)

Non-smoking

Fold-up bed

Iron

Bathtub grab bar

Bathtub seat

Blackout curtains

Refrigerator

Wardrobe/Closet

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Internet [LAN]

Towels

Accessible toilet

Slippers

Separate shower/bathtub

Private bathroom

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Air Conditioning

DVD/CD player

Economy Double Room, Non Smoking (Semi Double Room)

Economy Double Room, Non Smoking (Semi Double Room)

Non-smoking

Fold-up bed

Iron

Bathtub grab bar

Bathtub seat

Blackout curtains

Refrigerator

Wardrobe/Closet

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Internet [LAN]

Towels

Accessible toilet

Slippers

Separate shower/bathtub

Private bathroom

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Air Conditioning

DVD/CD player

Economy Twin Room, Non Smoking

Non-smoking

Fold-up bed

Iron

Bathtub grab bar

Bathtub seat

Blackout curtains

Refrigerator

Wardrobe/Closet

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Internet [LAN]

Towels

Accessible toilet

Slippers

Separate shower/bathtub

Private bathroom

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Air Conditioning

DVD/CD player

Superior Double Room, Non Smoking

Non-smoking

Fold-up bed

Iron

Bathtub grab bar

Bathtub seat

Blackout curtains

Refrigerator

Wardrobe/Closet

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Internet [LAN]

Towels

Accessible toilet

Slippers

Separate shower/bathtub

Private bathroom

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Air Conditioning

DVD/CD player

Deluxe Twin Room, 2 Twin Beds, Non Smoking

Deluxe Twin Room, 2 Twin Beds, Non Smoking

Non-smoking

Fold-up bed

Iron

Bathtub grab bar

Bathtub seat

Blackout curtains

Refrigerator

Wardrobe/Closet

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Internet [LAN]

Towels

Accessible toilet

Slippers

Separate shower/bathtub

Private bathroom

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Air Conditioning

DVD/CD player

Facilities Details

Pool and Spa

Fitness Center

Massage

Parking and Transportation

Airport Shuttle (free)

Food & Drink

Asian breakfast

Buffet-Style Restaurant

Restaurant

Vending machine

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Currency Exchange

24-Hour Front Desk

Entertainment and Family Services

Kids club

Air conditioning in public area

Contactless check-in/out

Heating in public area

Laundromat

Projector/LED display

Family/child friendly

Nightclub/DJ

Karaoke

Business Facilities

Meeting/Banquet Facilities

Common Areas

Game Room

Library

Cleaning Services

Ironing Service

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

Free face masks

Hand sanitizer

Physical distancing of at least 1 meter

Protective screens in common areas

Rooms sanitized between stays

Safe dining setup

Staff trained in safety protocol

Temperature check for guests and staff

Daily Housekeeping

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Japanese Spoken

German Spoken

Romanian Spoken

Finnish Spoken

Hindi Spoken

Croatian Spoken

Lao Spoken

Lithuanian Spoken

Hungarian Spoken

Indonesian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Garden

Tours

All Spaces Non-Smoking (public and private)

Elevator

Facilities for Disabled Guests

Heating

Designated Smoking Area

Family Rooms

Allergy-free rooms

Check-in [24-hour]

Non-smoking Rooms

Security [24-hour]

Soundproof Rooms

Car park [charges apply]