Gero Onsen Suimeikan

3.0 / 5

•

1268 Koden, Gero, Japan 509-2206

Reviews from Guests

3.0/5

627

Reviews

from real guests

Passport07528904061

The impression is that there are many foreign staff. They do their best and respond politely in Japanese. On the other hand, the Japanese staff (especially the front desk and kiosk) were cold and sideways, and they were all unkind. Are you sure you're all right? I was in my room at 8am when the cleaning staff came in unlocked from the outside. Impossible. The facility is partially renovated in a cauldron, but there are still old and inconvenient places, and the atmosphere is like 30 years ago. Only HP looks oddly great.

沙弥加新

I stayed at Gero Onsen and Suimeikan. The bath with the thick spring water was the best and I enjoyed the hot water tour. The inside of the facility and the rooms were calm and thoroughly cleaned. I think it is a long-established inn that is convenient and safe to stay near the station.

Kendoarts

We wanted an local Ryokan/Onsen experience, and after much research, we decided on this onsen ryokan as a family of five and booked one large room, which worked very well for us and made the experience feel especially hospitable and memorable. The location is quite remote and requires a bit of a drive, but it’s absolutely worth the journey. We planned this to be part of our holiday as we were going up north from Nagoya. Once you arrive, you'll be guided to a outdoor carpark. The room itself was spacious and very clean, though it’s clear the property has some age to it. That said, the older charm adds to the character of the ryokan rather than detracting from it. Everything was well maintained and comfortable. The check-in process was a little unusual compared to standard hotels, but the hospitality more than made up for it. From check-in to meal preparation, bed setup, and even check-out, the staff were attentive, warm, and genuinely welcoming. You could really feel the care put into every part of the stay. One of the highlights for us was the private onsen, which was perfect for a family and offered a relaxing, serene experience. The views around the property were also lovely and added to the overall sense of escape. Our only small challenge was that all rooms only comes with heater during this time of year, and there weren’t very clear instructions on how to cool the room effectively. While it didn’t ruin the experience, clearer guidance would have been appreciated. Overall, this ryokan offered a very unique and memorable stay. Despite a few quirks, the excellent hospitality, private onsen, and peaceful setting made it a truly special experience for our family. We’re glad we made the drive and would recommend it to those looking for something authentic and different.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Parking

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Tub

Hot Spring Bath

Spa

Sauna

Fitness Center

Bar

Evening Entertainment

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

VIP Room Facilities

Non-smoking Rooms

Shuttle Service (free)

Outdoor Pool (seasonal)

Nightclub/DJ

Vending Machine (snacks)

Lockers

Massage

Fax/Photocopying

Restaurant

Daily Housekeeping

Cycling

24-Hour Front Desk

Indoor Pool

Valet Parking

Newspapers

Entertainment Staff

Vending Machine (drinks)

Outdoor Pool

Facilities for Disabled Guests

Karaoke

Shops (on site)

Breakfast in the Room

Laundry

Room Service

English Spoken

Chinese [Mandarin]

Japanese Spoken

Spanish Spoken

Bicycles

Wi-Fi in public areas

Game Room

Garden

Ironing Service

Hiking

Honeymoon Suite

Khmer Spoken

Public bath

Swimming pool

Swimming pool [outdoor]

Tours

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Convenience Store (on site)

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Staff trained in safety protocol

Temperature check for guests and staff

Italian Spoken

German Spoken

Chinese cuisine in restaurant

Russian Spoken

Dutch Spoken

Arabic Spoken

Halal breakfast

Shoeshine

Catalan Spoken

Czech Spoken

Danish Spoken

Greek Spoken

Estonian Spoken

Vending machine

Air conditioning in public area

Slovak Spoken

Finnish Spoken

Dry Cleaning

Elevator

Hindi Spoken

Croatian Spoken

Heating in public area

Slovenian Spoken

Laundromat

Lao Spoken

Meeting stationery

Postal service

Projector/LED display

Lithuanian Spoken

Shared Lounge/TV Area

Chapel/Shrine

Smoke-free property

Wi-Fi for special events

Hungarian Spoken

Latvian Spoken

Business Center

Indonesian Spoken

Security [24-hour]

Service animals are welcome

Icelandic Spoken

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Malay Spoken

Breakfast service

Buffet-Style Restaurant

Free Parking

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Tub

Hot Spring Bath

Spa

Sauna

Fitness Center

Bar

Evening Entertainment

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

VIP Room Facilities

Non-smoking Rooms

Shuttle Service (free)

Outdoor Pool (seasonal)

Nightclub/DJ

Vending Machine (snacks)

Lockers

10 Available Room Types

Japanese-Style Deluxe Room

63 Square Meter

Shower

Telephone

Air Conditioning

Hair dryer

Balcony/Terrace

Refrigerator

Free Toiletries

Toilet

Patio

Private bathroom

Heating

Slippers

Satellite Channels

Sofa

View

Electric Kettle

Hypoallergenic

Towels

Dining Table

Upper floors accessible by elevator

Clothes Rack

Non-smoking

Bar

Bathtub or Shower

Daily housekeeping

Free Wifi

Bidet

Desk

Sleep comfort items

Bathtub

Entire unit wheelchair accessible

Roll-in shower

Room service [24-hour]

Japanese-Style Suite

83 Square Meter

Shower

Telephone

Air Conditioning

Hair dryer

Balcony/Terrace

Refrigerator

Free Toiletries

Toilet

Patio

Private bathroom

Heating

Slippers

Satellite Channels

Sofa

View

Electric Kettle

Hypoallergenic

Towels

Dining Table

Upper floors accessible by elevator

Clothes Rack

Suite with Tatami Area

83 Square Meter

Shower

Telephone

Air Conditioning

Hair dryer

Refrigerator

Free Toiletries

Toilet

Private bathroom

Heating

Slippers

Satellite Channels

Electric Kettle

Hypoallergenic

Towels

Dining Table

Upper floors accessible by elevator

Clothes Rack

Non-smoking

Bar

Bathtub or Shower

Daily housekeeping

Bidet

Desk

Sleep comfort items

Bathtub

Free Wifi

Tatami flooring

Entire unit wheelchair accessible

Roll-in shower

Room service [24-hour]

Standard Room with Tatami Area

42 Square Meter

Shower

Telephone

Air Conditioning

Hair dryer

Refrigerator

Free Toiletries

Toilet

Private bathroom

Heating

Slippers

Satellite Channels

Electric Kettle

Hypoallergenic

Towels

Dining Table

Upper floors accessible by elevator

Clothes Rack

Japanese Style Standard Room

42 Square Meter

Heating

Non-smoking

Bar

Electric Kettle

Refrigerator

Bathtub or Shower

Daily housekeeping

Bidet

Telephone

Desk

Dining Table

Slippers

Towels

Sleep comfort items

Free Wifi

Private bathroom

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Air Conditioning

Roll-in shower

Clothes Rack

Room service [24-hour]

Facilities Details

Pool and Spa

Hot Spring Bath

Outdoor Pool (seasonal)

Massage

Indoor Pool

Outdoor Pool

Sauna

Fitness Center

Hot Tub

Spa

Parking and Transportation

Shuttle Service (free)

Valet Parking

Free Parking

Food & Drink

Vending Machine (snacks)

Restaurant

Vending Machine (drinks)

Bar

Breakfast in the Room

Room Service

Buffet-Style Restaurant

Chinese cuisine in restaurant

Halal breakfast

Vending machine

Breakfast service

Front Desk Services

Lockers

24-Hour Front Desk

Newspapers

Activities

Cycling

Hiking

Entertainment and Family Services

Nightclub/DJ

Evening Entertainment

Entertainment Staff

Karaoke

Kids club

Air conditioning in public area

Heating in public area

Laundromat

Meeting stationery

Postal service

Projector/LED display

Smoke-free property

Wi-Fi for special events

Family/child friendly

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Business Center

Shops

Shops (on site)

Convenience Store (on site)

Common Areas

Game Room

Shared Lounge/TV Area

Chapel/Shrine

Cleaning Services

Daily Housekeeping

Laundry

Ironing Service

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Staff trained in safety protocol

Temperature check for guests and staff

Shoeshine

Dry Cleaning

Languages Spoken

English Spoken

Chinese [Mandarin]

Japanese Spoken

Spanish Spoken

Khmer Spoken

Italian Spoken

German Spoken

Russian Spoken

Dutch Spoken

Arabic Spoken

Catalan Spoken

Czech Spoken

Danish Spoken

Greek Spoken

Estonian Spoken

Slovak Spoken

Finnish Spoken

Hindi Spoken

Croatian Spoken

Slovenian Spoken

Lao Spoken

Lithuanian Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Malay Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

VIP Room Facilities

Non-smoking Rooms

Heating

Facilities for Disabled Guests

Air Conditioning

Designated Smoking Area

Bicycles

Garden

Honeymoon Suite

Public bath

Swimming pool

Swimming pool [outdoor]

Tours

All Spaces Non-Smoking (public and private)

Elevator

Family Rooms

Security [24-hour]

Service animals are welcome

Car park [free of charge]

Car park [nearby]

Car park [on-site]