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Reviews from Guests

3.0/5

tripadvisor

617

Reviews

from real guests

Robert K

5

/

5

We took a gamble on coming to Gero for one night to experience the mountains and get away from Kyoto tourists. Suimeikan was a great choice. Excellent service all around. We got a ryokan room...

s v

2

/

5

I must confess that my rating is partially based on the very high expectations I had before the visit. This ryokan was highly recommended to me by my local friends. Also, all my colleagues from Japan...

Luis d

1

/

5

Very bad service. We were asked to pay for something we did not receive and we lost a train because of this. These feeling of injustice is something that i hate. No compensation for the lost train...

Facilities Details

Hot Spring Bath

Outdoor Pool (seasonal)

Massage

Indoor Pool

Outdoor Pool

Sauna

Fitness Center

Hot Tub

Spa

Shuttle Service (free)

Valet Parking

Free Parking

Vending Machine (snacks)

Restaurant

Vending Machine (drinks)

Bar

Breakfast in the Room

Room Service

Breakfast [buffet]

Chinese cuisine in restaurant

Halal breakfast

Vending machine

Breakfast service

Lockers

24-Hour Front Desk

Newspapers

Cycling

Hiking

Nightclub/DJ

Evening Entertainment

Entertainment Staff

Karaoke

Kids club

Game Room

Honeymoon Suite

Air conditioning in public area

Heating in public area

Laundromat

Meeting stationery

Postal service

Projector/LED display

Shrine

Smoke-free property

Smoking area

Wi-Fi for special events

Family/child friendly

Family room

Fax/Photocopying

Meeting/Banquet Facilities

Business Center

Shops (on site)

Convenience Store (on site)

Shared Lounge/TV Area

Daily Housekeeping

Laundry

Ironing Service

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Staff trained in safety protocol

Temperature check for guests and staff

Shoeshine

Dry Cleaning

English Spoken

Chinese [Mandarin]

Japanese Spoken

Spanish Spoken

Khmer Spoken

Italian Spoken

German Spoken

Russian Spoken

Dutch Spoken

Arabic Spoken

Catalan Spoken

Czech Spoken

Danish Spoken

Greek Spoken

Estonian Spoken

Slovak Spoken

Finnish Spoken

Hindi Spoken

Croatian Spoken

Slovenian Spoken

Lao Spoken

Lithuanian Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Malay Spoken

Free Wifi

Internet services

Wi-Fi in public areas

VIP Room Facilities

Non-smoking Rooms

Heating

Facilities for Disabled Guests

Air Conditioning

Designated Smoking Area

Bicycles

Garden

Public bath

Swimming pool

Swimming pool [outdoor]

Tours

All Spaces Non-Smoking (public and private)

Elevator

Front desk [24-hour]

Security [24-hour]

Service animals are welcome

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Gero Onsen Suimeikan in Gero Gifu