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Reviews from Guests

4.0/5

tripadvisor

131

Reviews

from real guests

Wander43463775358

1

/

5

I stayed in a room with an open-air bath that was said to be flowing from the source, but the water smelled disinfectant and the source was hardly out. I searched for a tap for the hot spring, but I couldn't find one, so I had to go to the public bath. I didn't contact the front desk during my stay. This is a scam.

7samurai

5

/

5

We stayed just one night. We were checked in by a friendly recptionist. There was a little bit of a language gap, but google translate filled in the missing bits :-) Our tattami room was lovely and came with its own outdoor hot bath, we also had access to the other hot bath areas. There was simple system in place if the room is unoccupied you turn the sign to occupied and lock the door, you can then use that bath privately for upto 30 mins. I dont belive this system, operates all year round as there also seemed to be a booking system, but this wasnt in use. There were 3 of these areas available - we used 2. water temp is different in each room. and one has no outdoor space. We opted to put out our own futon, although the hotel will do this for you if you are unsure. Dinner was served in a dining area, with some screens (insufficient) between each group of diners. There is a printed menu of what you will be served and courses are brought out as you eat. Some staff have better english than others but a little japanese and google translate and you will be fine. We thoroughly enjoyed our meals and rolled back to our room stuffed. Breakfast was a similar experience with ample lovely food. The hotel offeres a free shgittle to the train station BUT if you want to get to the shinkansen station you need a taxi it was about 4000 Y (£20), but fortunately there was another couple to we could split it between us. Definitely recommend a stay here.

Tokyo_Boggytan

4

/

5

I visited again after four years. It was a weekday, but there seemed to be a lot of customers. The atmosphere hasn't changed, but it seems that various renovations are underway. It's a little expensive (3,000 yen per hour), but I went to the private bath. The changing room is very spacious, the bathtub is very large, the atmosphere is great, and I think it's worth more than the price.

Facilities Details

Breakfast service

Free Parking

Air Conditioning

Free Wifi

Internet

Family/child friendly

Family Rooms

Hot Spring Bath

Spa

Sauna

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Massage

Snack Bar

Table Tennis

Shuttle Service (free)

Restaurant

Vending Machine (drinks)

Fax/Photocopying

Karaoke

Daily Housekeeping

Non-smoking Rooms

English Spoken

Japanese Spoken

Wired Internet

Wi-Fi in public areas

Game Room

Garden

Tours

Anti-viral cleaning products

Body thermometer

Cashless payment service

Doctor/nurse on call

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Asian breakfast

Dutch Spoken

Suit Press

Room Service

Vending machine

Air conditioning in public area

Finnish Spoken

Contactless check-in/out

Elevator

Hindi Spoken

Heating in public area

Invoice provided

Laundry

Smoke-free property

Hungarian Spoken

Latvian Spoken

Library

Souvenir/Gift Shop

Nightclub/DJ

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Car park [free of charge]

Car park [on-site]

Malay Spoken

3 Available Room Types

Japanese-Style Room
Japanese-Style Room
Japanese-Style Room
Japanese-Style Room

Japanese-Style Room

room-size-icon

20 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Free Toiletries

Free Toiletries

Toilet

Toilet

Heating

Heating

Slippers

Slippers

Satellite Channels

Satellite Channels

View

View

Electric Kettle

Electric Kettle

Bidet

Bidet

Mountain view

Mountain view

River view

River view

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Clothes Rack

Clothes Rack

Room Selected at Check-In
Room Selected at Check-In
Room Selected at Check-In
Room Selected at Check-In

Room Selected at Check-In

room-size-icon

13 Square Meter

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Toilet

Toilet

Heating

Heating

Slippers

Slippers

Satellite Channels

Satellite Channels

Electric Kettle

Electric Kettle

Bidet

Bidet

Mountain view

Mountain view

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Clothes Rack

Clothes Rack

Japanese Style Room
Japanese Style Room
Japanese Style Room

Japanese Style Room

room-size-icon

19 Square Meter

Facilities Details

Pool and Spa

Massage

Hot Spring Bath

Sauna

Spa

Parking and Transportation

Shuttle Service (free)

Free Parking

Food & Drink

Snack Bar

Bar

Restaurant

Vending Machine (drinks)

Asian breakfast

Room Service

Vending machine

Breakfast service

Activities

Table Tennis

Entertainment and Family Services

Karaoke

Air conditioning in public area

Contactless check-in/out

Heating in public area

Invoice provided

Smoke-free property

Family/child friendly

Nightclub/DJ

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Souvenir/Gift Shop

Common Areas

Game Room

Library

Cleaning Services

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Cashless payment service

Doctor/nurse on call

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Suit Press

Laundry

Languages Spoken

English Spoken

Japanese Spoken

Dutch Spoken

Finnish Spoken

Hindi Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Malay Spoken

Internet Access in public areas

Free Wifi

Internet

Wired Internet

Wi-Fi in public areas

Miscellaneous

Designated Smoking Area

Air Conditioning

Family Rooms

Heating

Non-smoking Rooms

Garden

Tours

Elevator

Security [24-hour]

Car park [free of charge]

Car park [on-site]