Hotel Grand Terrace Chitose

3.0 / 5

•

066-8520 Hokkaido, Chitose, Honcho 4-4-4, Japan

Reviews from Guests

3.0/5

302

Reviews

from real guests

Voyage23690414211

First of all, the amiable uncle at the check-in counter sucks. When I arrived at the hotel tired, I was treated lousy. Also, the room sucks. Towels were left in the bathtub, which we didn't know who had used them, and under the bed and desks were covered in dust. The emergency exit sign behind the door had a sticker peeled off that said "Hotel Grand Terrace Chitose" and "Nikko Hotel Chitose" was visible. I wish it was old but beautiful, but it was the worst if it was not well cleaned.

Resort52509658252

A few years ago, when the airport⇔hotel shuttle bus service was suspended, the company claimed to offer cashback (up to 1,000 yen, I think) on taxi fares from New Chitose Airport. When I took the train to Chitose Station to submit a receipt for the taxi fare from Chitose Station in order to reduce the cashback amount to some extent, a woman who glanced at it said, "It is too cheap. Which way did you get on the train? We don't give cash back on taxi fares from outside of New Chitose Airport," and I didn't get a yen. I've felt very sorry for what was supposed to be a win-win. In the first place, the receipt did not specify the section I was riding in, and I was very sad to hear that the sign was misrepresented. My room was in pain everywhere, and I had no choice but to have a lonely dinner at a convenience store across the street from a restaurant. I will never stay here again. I will resent it for the rest of my life.

Everest201505

Breakfast starts at 5:45. Bus transfers were also helpful. Coffee is served in the lobby. The breakfast was very good. There is butter, not margarine. Milk is not low-fat milk either, there is local milk. The mackerel and salmon are heated by themselves and eaten warm. Dinner is last order from 8pm, but guests can eat it fairly cheaply, so it's recommended. The public bath is large enough to accommodate 4 people.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Parking

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Hot Tub

Sauna

Shared Kitchen

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Newspapers

Daily Housekeeping

Table Tennis

Dry Cleaning

Non-smoking Rooms

Vending Machine (drinks)

Shared Lounge/TV Area

Vending Machine (snacks)

Karaoke

Express Check-in/Check-out

Laundry

Shuttle Service (free)

Fax/Photocopying

Restaurant

24-Hour Front Desk

English Spoken

Chinese [Mandarin]

Japanese Spoken

Wi-Fi in public areas

Game Room

Garden

Massage

Public bath

Anti-viral cleaning products

Body thermometer

Portuguese Spoken

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Korean Spoken

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Italian Spoken

Asian breakfast

French Spoken

Romanian Spoken

Russian Spoken

Dutch Spoken

Arabic Spoken

Azerbaijani Spoken

Suit Press

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Room Service

Danish Spoken

Greek Spoken

Estonian Spoken

Vending machine

Western breakfast

Air conditioning in public area

Finnish Spoken

Contactless check-in/out

Elevator

Croatian Spoken

Heating in public area

Ironing Service

Smoke-free property

Hungarian Spoken

Latvian Spoken

Hair/Beauty Salon

Nightclub/DJ

Service animals are welcome

Icelandic Spoken

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Bicycle Rental

Breakfast service

Buffet-Style Restaurant

Free Parking

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Hot Tub

Sauna

Shared Kitchen

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Newspapers

Daily Housekeeping

Table Tennis

Dry Cleaning

Non-smoking Rooms

Vending Machine (drinks)

Shared Lounge/TV Area

Vending Machine (snacks)

Karaoke

Express Check-in/Check-out

Laundry

Shuttle Service (free)

Fax/Photocopying

Nearby Location

Hello Kitty Happy Flight

4.43 km

New Chitose Airport

5.56 km

Shin-Sapporo Station

28.19 km

10 Available Room Types

Deluxe Twin Room

34 Square Meter

Shower

Telephone

Air Conditioning

Hair dryer

Refrigerator

Desk

Toilet

Washing machine

Private bathroom

Heating

Slippers

Sofa

Electric Kettle

Upper floors accessible by elevator

Room with Tatami Area - Smoking

10 Square Meter

Shower

Telephone

Air Conditioning

Hair dryer

Refrigerator

Desk

Toilet

Washing machine

Private bathroom

Heating

Slippers

Sofa

Electric Kettle

Bidet

Towels

Upper floors accessible by elevator

Suite

45 Square Meter

Shower

Telephone

Air Conditioning

Refrigerator

Desk

Toilet

Washing machine

Private bathroom

Heating

Slippers

Sofa

Electric Kettle

Bidet

Upper floors accessible by elevator

Junior Suite, Smoking

Towels

Heating

Sleep comfort items

Smoking allowed

Toilet

Interconnecting Room(s) Available

Iron

Slippers

Separate shower/bathtub

Blackout curtains

Private bathroom

Refrigerator

Internet [LAN]

Hair dryer

Daily housekeeping

Air Conditioning

Free Wifi

DVD/CD player

Bathtub

Telephone

Junior Suite

45 Square Meter

Shower

Telephone

Air Conditioning

Refrigerator

Desk

Toilet

Washing machine

Private bathroom

Heating

Slippers

Sofa

Electric Kettle

Bidet

Upper floors accessible by elevator

Hotel Details

AI Summary

About Hotel Grand Terrace Chitose

Hotel Grand Terrace Chitose is a comfortable 3-star accommodation in Japan, offering a pleasant and relaxing stay. Guests can enjoy a welcoming atmosphere perfect for both leisure and business travelers seeking convenience and essential amenities. This hotel emphasizes a tranquil environment, ensuring a restful experience during your visit to Japan.

Services & Amenities at Hotel Grand Terrace Chitose

Hotel Grand Terrace Chitose provides a variety of facilities and services for a comfortable stay, including free Wi-Fi, daily housekeeping, and newspapers. Guests can enjoy leisure activities such as table tennis, karaoke, and a sauna. Additional conveniences include non-smoking rooms, a designated smoking area, heating, laundry service, dry cleaning service, fax/photocopying services, and express check-in/check-out. Vending machines for drinks and snacks are also available. For transportation, the hotel offers free parking, a free airport shuttle, and a free shuttle service.

Location & Getting to Hotel Grand Terrace Chitose

Hotel Grand Terrace Chitose is situated in Japan. While specific address details are not provided, its location in Japan makes it a suitable base for exploring the region. Travelers can conveniently reach the hotel via the free airport shuttle service or by private vehicle, utilizing the free parking available on site.

Facilities Details

Pool and Spa

Sauna

Hot Tub

Massage

Parking and Transportation

Free Parking

Airport Shuttle (free)

Shuttle Service (free)

Bicycle Rental

Food & Drink

Vending Machine (drinks)

Vending Machine (snacks)

Restaurant

Asian breakfast

Bar

Buffet-Style Restaurant

Room Service

Vending machine

Western breakfast

Breakfast service

Front Desk Services

Newspapers

Express Check-in/Check-out

24-Hour Front Desk

Activities

Table Tennis

Entertainment and Family Services

Karaoke

Air conditioning in public area

Contactless check-in/out

Heating in public area

Smoke-free property

Nightclub/DJ

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Common Areas

Shared Lounge/TV Area

Game Room

Shared Kitchen

Cleaning Services

Daily Housekeeping

Dry Cleaning

Laundry

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Suit Press

Ironing Service

Languages Spoken

English Spoken

Chinese [Mandarin]

Japanese Spoken

Portuguese Spoken

Korean Spoken

Italian Spoken

French Spoken

Romanian Spoken

Russian Spoken

Dutch Spoken

Arabic Spoken

Azerbaijani Spoken

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Danish Spoken

Greek Spoken

Estonian Spoken

Finnish Spoken

Croatian Spoken

Hungarian Spoken

Latvian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Non-smoking Rooms

Designated Smoking Area

Heating

Air Conditioning

Garden

Public bath

Elevator

Service animals are welcome

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Frequently Asked Questions About Hotel Grand Terrace Chitose

AI Summary

1. Does Hotel Grand Terrace Chitose offer free Wi-Fi?

Yes, Hotel Grand Terrace Chitose provides complimentary Wi-Fi access for guests.

2. Is parking available at Hotel Grand Terrace Chitose?

Yes, Hotel Grand Terrace Chitose offers free parking for its guests.

3. Does Hotel Grand Terrace Chitose provide an airport shuttle service?

Yes, Hotel Grand Terrace Chitose features a free airport shuttle service.

4. Are there non-smoking rooms at Hotel Grand Terrace Chitose?

Yes, Hotel Grand Terrace Chitose offers non-smoking rooms for guest comfort.

5. What leisure facilities are available at Hotel Grand Terrace Chitose?

Guests at Hotel Grand Terrace Chitose can enjoy table tennis, karaoke, and a sauna.

6. Does Hotel Grand Terrace Chitose offer laundry services?

Yes, Hotel Grand Terrace Chitose provides both laundry and dry cleaning services.

7. Is there express check-in/check-out at Hotel Grand Terrace Chitose?

Yes, Hotel Grand Terrace Chitose offers express check-in/check-out for guest convenience.

8. Are there vending machines at Hotel Grand Terrace Chitose?

Yes, Hotel Grand Terrace Chitose has vending machines for both drinks and snacks.

9. Is daily housekeeping provided at Hotel Grand Terrace Chitose?

Yes, Hotel Grand Terrace Chitose offers daily housekeeping services.