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Reviews from Guests

4.0/5

tripadvisor

89

Reviews

from real guests

CH K

5

/

5

The hotel located close to the train station with a beautiful garden and a deck extending to the lake… Convenient walking distance to the park and lakes. Compliments to the chefs and service staff...

Passenger40787969280

5

/

5

This was a relaxing and beautiful trip to Onuma, Hakodate and visited with our Japanese sister in law and her husband. Lovely, peaceful accommodations and room amenities, including resort...

Ching Liang C

5

/

5

All the staff are amazingly friendly and would try their best to accomodate your request even if they do not speak English. It is nice to see that a significant segment of the staff are elderly. Our...

Facilities Details

Breakfast service

Airport Shuttle (free)

Free Wifi

Internet

Hot Spring Bath

Spa

Sauna

Bar

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Japanese Spoken

Bicycles

Wi-Fi in public areas

Canoeing

Fishing

Garden

Hiking

Horseback Riding

Massage

Public bath

Skiing

Daily Housekeeping

Tours

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Hand sanitizer

Spanish Spoken

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Shops (on site)

Dutch Spoken

Bulgarian Spoken

Catalan Spoken

Restaurant

Snack Bar

Vending machine

Air conditioning in public area

Special Diet Meals (upon request)

Hebrew Spoken

Room Service

Hindi Spoken

Heating in public area

Library

Postal service

Smoke-free property

Terrace

Hungarian Spoken

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Security [24-hour]

Icelandic Spoken

Car park [free of charge]

Car park [on-site]

Karaoke

Entertainment Staff

Valet Parking

Nearby Location

Onuma Quasi-National Park

Onuma Quasi-National Park

448 m

4 Available Room Types

Twin Room - Non-Smoking
Twin Room - Non-Smoking
Twin Room - Non-Smoking

Twin Room - Non-Smoking

room-size-icon

28 Square Meter

Deluxe Twin Room with Open-Air Bath - Non-Smoking
Deluxe Twin Room with Open-Air Bath - Non-Smoking
Deluxe Twin Room with Open-Air Bath - Non-Smoking

Deluxe Twin Room with Open-Air Bath - Non-Smoking

room-size-icon

46 Square Meter

Executive Twin Room with Private Hot Spring Bathtub - Non-Smoking
Executive Twin Room with Private Hot Spring Bathtub - Non-Smoking
Executive Twin Room with Private Hot Spring Bathtub - Non-Smoking

Executive Twin Room with Private Hot Spring Bathtub - Non-Smoking

room-size-icon

84 Square Meter

Double Room - Non-Smoking
Double Room - Non-Smoking
Double Room - Non-Smoking

Double Room - Non-Smoking

room-size-icon

28 Square Meter

Hotel Details

generate-AIAI Summary

Hakodate Onuma Tsuruga Resort EPUY Property Details

Hakodate Onuma Tsuruga Resort EPUY is a charming 3-star resort offering a serene escape in Japan. Guests can immerse themselves in nature with activities such as canoeing, fishing, hiking, horse riding, and skiing. The resort provides a comfortable atmosphere perfect for relaxation and outdoor adventures.


Services & Amenities

Hakodate Onuma Tsuruga Resort EPUY features English, Mandarin, and Japanese speaking staff. Guests can enjoy free Wi-Fi, internet access, and Wi-Fi in public areas. Recreational facilities include bicycles, a garden, and opportunities for canoeing, fishing, hiking, horse riding, and skiing. For relaxation, the resort offers massage, a public bath, sauna, and a spa. Daily housekeeping and tour services are available. Health and safety measures include virus disinfectant cleaning products, body temperature measurement, cashless payment, daily room disinfection, and hand gel.


About the Property Brand

Hakodate Onuma Tsuruga Resort EPUY is part of the esteemed Tsuruga Group, a prominent Japanese hotel chain known for its exceptional hospitality, particularly in Hokkaido. The Tsuruga Group is celebrated for creating resorts that blend seamlessly with their natural surroundings, offering guests a unique experience rooted in local culture and the beauty of the region.


Facilities Details

Pool and Spa

Massage

Sauna

Spa

Hot Spring Bath

Parking and Transportation

Airport Shuttle (free)

Valet Parking

Food & Drink

Bar

Restaurant

Snack Bar

Vending machine

Special Diet Meals (upon request)

Room Service

Breakfast service

Front Desk Services

24-Hour Front Desk

Activities

Canoeing

Fishing

Hiking

Horseback Riding

Skiing

Entertainment and Family Services

Air conditioning in public area

Heating in public area

Postal service

Smoke-free property

Nightclub/DJ

Karaoke

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Shops

Shops (on site)

Common Areas

Library

Terrace

Cleaning Services

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Hand sanitizer

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Languages Spoken

English Spoken

Chinese [Mandarin]

Japanese Spoken

Spanish Spoken

Dutch Spoken

Bulgarian Spoken

Catalan Spoken

Hebrew Spoken

Hindi Spoken

Hungarian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Bicycles

Garden

Public bath

Tours

All Spaces Non-Smoking (public and private)

Heating

Designated Smoking Area

Non-smoking Rooms

Security [24-hour]

Car park [free of charge]

Car park [on-site]

Frequently Asked Questions About Hakodate Onuma Tsuruga Resort EPUY

generate-AIAI Summary

1. Does Hakodate Onuma Tsuruga Resort EPUY offer free Wi-Fi?

Yes, guests at Hakodate Onuma Tsuruga Resort EPUY can enjoy free Wi-Fi and internet access.

2. What languages do staff speak at Hakodate Onuma Tsuruga Resort EPUY?

The staff at Hakodate Onuma Tsuruga Resort EPUY are fluent in English, Mandarin, and Japanese.

3. What recreational activities are available at the resort?

Hakodate Onuma Tsuruga Resort EPUY offers canoeing, fishing, hiking, horse riding, and skiing opportunities.

4. Does the resort have a spa or wellness facilities?

Yes, Hakodate Onuma Tsuruga Resort EPUY provides a spa, massage services, a public bath, and a sauna.

5. Is daily housekeeping provided at Hakodate Onuma Tsuruga Resort EPUY?

Yes, daily housekeeping services are available for guests.

6. Are there health and safety measures in place at Hakodate Onuma Tsuruga Resort EPUY?

Yes, the resort implements virus disinfectant cleaning, body temperature measurement, cashless payment, daily room disinfection, and offers hand gel.

7. Can I use a bicycle at Hakodate Onuma Tsuruga Resort EPUY?

Yes, bicycles are available for guest use at the resort.

8. Does Hakodate Onuma Tsuruga Resort EPUY offer tour services?

Yes, tour services can be arranged at Hakodate Onuma Tsuruga Resort EPUY.