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Reviews from Guests

4.0/5

tripadvisor

443

Reviews

from real guests

tracyl21

3

/

5

The main attraction of the town of Kushiro is definitely the marsh area where the Japanese red crown cranes flock to. Otherwise there is not that much to see. The hotel is quite dated. Its waterfront location means that it is quite far from the train and bus station. The MOO mall next to it is not much of anything, with very few amenities. There was very little Elite recognition. Breakfast had just gone up 50% (!!!!) in price on January 1, 2026, so I would recommend booking a room, including breakfast to avoid the 33,000 JPY per person charge. A big pet peeve of mine: the hotel uses one ply toilet paper in the bathroom bathrooms, Ugh!

Ctan123

4

/

5

The hotel is conveniently located next to the Fisherman's Wharf which serves excellent local Japanese food and there is also a Lawson next door. Our rooms have lovely view of the harbor and beautiful sunset. The hotel staff are very friendly and helpful both at the reception and the breakfast area. I would like to commend on the front desk manager, Takaharu Oguchi. Prior to arrival, he has promptly helped us to arrange a driver for 2 days of sightseeing around Kushiro and personally came to greet us on our arrival. He has also kindly helped to arrange return taxi to the JR station and personally sent us off on the day of departure. I would like to feedback that the rooms were quite stuffy as the windows couldn't be opened, fortunately the hotel loan us two air coolers for the rooms.

X6633ZNpatrickt

4

/

5

The location of the hotel is very convenient to everything, the room is very clean, the staff are extremely friendly and courteous such as Honda and Takaharu Oguchi. Mr Oguchi went the extra mile to assist me with all my needs such as places of interest to visit, things to do such eg. onsen, recommended restaurants and places to eat. I really appreciate his friendliness, professionalism and assistance in this regard. The hotel's bakery is also very useful especially when it is snowing heavily and you need some hot bread and coffee but do not want to go outside because of the weather. I also like the laundry in the hotel which is extremely convenient. The only complaints I have of the hotel is the security box in the room did not work and the staff have to arrange for the box to be replaced twice. That was very inconvenient especially both times were early in the morning and I was rushing to go our on a tour. There is also NO English television channel in the room. Generally, of all the hotels I have visited, ANA Crowne Kushiro is one of the best hotels I have stayed and I shall definitely stay there again during my next trip to Kushiro.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Air Conditioning

Free Wifi

Internet

Kids club

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Chapel/Shrine

Room Service

Laundry

Concierge Service

Restaurant

24-Hour Front Desk

Massage

Breakfast in the Room

Dry Cleaning

Currency Exchange

Fax/Photocopying

Newspapers

Ironing Service

Vending Machine (drinks)

Non-smoking Rooms

English Spoken

Japanese Spoken

Wi-Fi in public areas

Anti-viral cleaning products

Body thermometer

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Spanish Spoken

Korean Spoken

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Dutch Spoken

Vending machine

Air conditioning in public area

Special Diet Meals (upon request)

Daily Housekeeping

Hebrew Spoken

Elevator

Facilities for Disabled Guests

Croatian Spoken

Heating in public area

Laundromat

Smoke-free property

Hungarian Spoken

Nightclub/DJ

Service animals are welcome

Icelandic Spoken

Car park [charges apply]

Car park [on-site]

Malay Spoken

Norwegian Spoken

10 Available Room Types

Standard Room
Standard Room
Standard Room
Standard Room
Standard Room
Standard Room
Standard Room
Standard Room
Standard Room
Standard Room
Standard Room

Standard Room

room-size-icon

20 Square Meter

Heating

Heating

Non-smoking

Non-smoking

Fan

Fan

Carpeted

Carpeted

Electric Kettle

Electric Kettle

Sleep comfort items

Sleep comfort items

Satellite Channels

Satellite Channels

Laptop workspace

Laptop workspace

Refrigerator

Refrigerator

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Desk

Desk

Internet [LAN]

Internet [LAN]

Towels

Towels

TV

TV

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Clothes Rack

Clothes Rack

Wifi (Surcharge)

Wifi (Surcharge)

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Room service [24-hour]

Room service [24-hour]

Standard Room, 1 Double Bed, City View
Standard Room, 1 Double Bed, City View
Standard Room, 1 Double Bed, City View
Standard Room, 1 Double Bed, City View
Standard Room, 1 Double Bed, City View
Standard Room, 1 Double Bed, City View
Standard Room, 1 Double Bed, City View
Standard Room, 1 Double Bed, City View
Standard Room, 1 Double Bed, City View

Standard Room, 1 Double Bed, City View

Heating

Heating

Non-smoking

Non-smoking

Fan

Fan

Carpeted

Carpeted

Electric Kettle

Electric Kettle

Sleep comfort items

Sleep comfort items

Satellite Channels

Satellite Channels

Laptop workspace

Laptop workspace

Refrigerator

Refrigerator

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Desk

Desk

Internet [LAN]

Internet [LAN]

Towels

Towels

TV

TV

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Clothes Rack

Clothes Rack

Wifi (Surcharge)

Wifi (Surcharge)

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Room service [24-hour]

Room service [24-hour]

Standard Room, 1 Double Bed, Ocean View
Standard Room, 1 Double Bed, Ocean View
Standard Room, 1 Double Bed, Ocean View
Standard Room, 1 Double Bed, Ocean View
Standard Room, 1 Double Bed, Ocean View
Standard Room, 1 Double Bed, Ocean View
Standard Room, 1 Double Bed, Ocean View
Standard Room, 1 Double Bed, Ocean View

Standard Room, 1 Double Bed, Ocean View

Heating

Heating

Non-smoking

Non-smoking

Fan

Fan

Carpeted

Carpeted

Electric Kettle

Electric Kettle

Sleep comfort items

Sleep comfort items

Satellite Channels

Satellite Channels

Laptop workspace

Laptop workspace

Refrigerator

Refrigerator

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Desk

Desk

Internet [LAN]

Internet [LAN]

Towels

Towels

TV

TV

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Clothes Rack

Clothes Rack

Wifi (Surcharge)

Wifi (Surcharge)

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Room service [24-hour]

Room service [24-hour]

Premium Room, 2 Twin Beds, Ocean View
Premium Room, 2 Twin Beds, Ocean View
Premium Room, 2 Twin Beds, Ocean View
Premium Room, 2 Twin Beds, Ocean View
Premium Room, 2 Twin Beds, Ocean View
Premium Room, 2 Twin Beds, Ocean View
Premium Room, 2 Twin Beds, Ocean View
Premium Room, 2 Twin Beds, Ocean View

Premium Room, 2 Twin Beds, Ocean View

Heating

Heating

Non-smoking

Non-smoking

Fan

Fan

Carpeted

Carpeted

Electric Kettle

Electric Kettle

Sleep comfort items

Sleep comfort items

Satellite Channels

Satellite Channels

Laptop workspace

Laptop workspace

Refrigerator

Refrigerator

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Desk

Desk

Internet [LAN]

Internet [LAN]

Towels

Towels

TV

TV

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Clothes Rack

Clothes Rack

Wifi (Surcharge)

Wifi (Surcharge)

Room service [24-hour]

Room service [24-hour]

Standard Room, 2 Twin Beds, Ocean View
Standard Room, 2 Twin Beds, Ocean View
Standard Room, 2 Twin Beds, Ocean View
Standard Room, 2 Twin Beds, Ocean View
Standard Room, 2 Twin Beds, Ocean View
Standard Room, 2 Twin Beds, Ocean View
Standard Room, 2 Twin Beds, Ocean View
Standard Room, 2 Twin Beds, Ocean View

Standard Room, 2 Twin Beds, Ocean View

Heating

Heating

Non-smoking

Non-smoking

Fan

Fan

Carpeted

Carpeted

Electric Kettle

Electric Kettle

Sleep comfort items

Sleep comfort items

Satellite Channels

Satellite Channels

Laptop workspace

Laptop workspace

Refrigerator

Refrigerator

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Desk

Desk

Internet [LAN]

Internet [LAN]

Towels

Towels

TV

TV

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Clothes Rack

Clothes Rack

Wifi (Surcharge)

Wifi (Surcharge)

Room service [24-hour]

Room service [24-hour]

Hotel Details

generate-AIAI Summary

About ANA Crowne Plaza Hotel Kushiro

ANA Crowne Plaza Hotel Kushiro is a welcoming 4-star property located in Kushiro, Japan, offering a comfortable and professional atmosphere for both business and leisure travelers. Guests can enjoy a range of convenient amenities designed to enhance their stay in this beautiful Japanese city.


Services & Amenities at ANA Crowne Plaza Hotel Kushiro

ANA Crowne Plaza Hotel Kushiro provides an array of facilities for a pleasant stay, including free Wi-Fi, air conditioning, and a 24-hour front desk for guest convenience. Guests can enjoy dining at the on-site restaurant and bar, or opt for room service and breakfast in the room. Additional services include meeting/banquet facilities, a chapel/shrine, massage services, laundry and dry cleaning, ironing service, and currency exchange. Newspapers, heating, non-smoking rooms, concierge service, fax/photocopying, and vending machines are also available.


About the ANA Crowne Plaza Hotel Kushiro Hotel Brand

ANA Crowne Plaza Hotel Kushiro is part of the esteemed Crowne Plaza Hotels & Resorts, a premium brand under IHG Hotels & Resorts. Known for its sophisticated service and amenities, Crowne Plaza caters to both business and leisure travelers, focusing on providing productive and restful stays in key cities worldwide. The brand is recognized for its commitment to guest comfort and a seamless travel experience.


Location & Getting to ANA Crowne Plaza Hotel Kushiro

ANA Crowne Plaza Hotel Kushiro is situated in the city of Kushiro, Japan. This location offers guests a base to explore the region, known for its natural beauty and local attractions. Travelers arriving in Kushiro can reach the hotel from various points within the city, making it a convenient choice for visitors to Japan.


Facilities Details

Pool and Spa

Massage

Fitness Center

Sauna

Food & Drink

Room Service

Bar

Restaurant

Breakfast in the Room

Vending Machine (drinks)

Buffet-Style Restaurant

Vending machine

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

Concierge Service

24-Hour Front Desk

Currency Exchange

Newspapers

Entertainment and Family Services

Kids club

Air conditioning in public area

Heating in public area

Laundromat

Smoke-free property

Nightclub/DJ

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Common Areas

Chapel/Shrine

Cleaning Services

Laundry

Dry Cleaning

Ironing Service

Anti-viral cleaning products

Body thermometer

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Daily Housekeeping

Languages Spoken

English Spoken

Japanese Spoken

Spanish Spoken

Korean Spoken

Dutch Spoken

Hebrew Spoken

Croatian Spoken

Hungarian Spoken

Icelandic Spoken

Malay Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Air Conditioning

Heating

Non-smoking Rooms

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Service animals are welcome

Car park [charges apply]

Car park [on-site]

Frequently Asked Questions About ANA Crowne Plaza Hotel Kushiro

generate-AIAI Summary

1. Does ANA Crowne Plaza Hotel Kushiro offer free Wi-Fi?

Yes, ANA Crowne Plaza Hotel Kushiro provides free Wi-Fi for its guests.

2. Are there dining options at ANA Crowne Plaza Hotel Kushiro?

Yes, ANA Crowne Plaza Hotel Kushiro features both a restaurant and a bar on-site.

3. Does ANA Crowne Plaza Hotel Kushiro have a 24-hour front desk?

Yes, the hotel operates a 24-hour front desk for guest convenience.

4. Are non-smoking rooms available at ANA Crowne Plaza Hotel Kushiro?

Yes, non-smoking rooms are available at ANA Crowne Plaza Hotel Kushiro.

5. Can I get breakfast in my room at ANA Crowne Plaza Hotel Kushiro?

Yes, breakfast in the room service is offered at ANA Crowne Plaza Hotel Kushiro.

6. Does ANA Crowne Plaza Hotel Kushiro provide laundry services?

Yes, guests can utilize laundry service and dry cleaning at ANA Crowne Plaza Hotel Kushiro.

7. Are there meeting facilities at ANA Crowne Plaza Hotel Kushiro?

Yes, ANA Crowne Plaza Hotel Kushiro offers meeting/banquet facilities.

8. Is massage service available at ANA Crowne Plaza Hotel Kushiro?

Yes, guests can enjoy massage services at ANA Crowne Plaza Hotel Kushiro.