Bourou Noguchi Noboribetsu

4.0 / 5

•

200-1 Noboribetsu Onsencho, Noboribetsu, Hokkaido, Japan 059-0551

Reviews from Guests

4.0/5

239

Reviews

from real guests

Jmlbo

This was our second visit to this property since our first experience in 2017. This place continues to be an amazing property with exemplary service and meals. Everything was first class, from the moment you drive up. The staff was courteous, efficient with an attitude to make your stay memorable. The Onsen was amazing as well as the kaiseki dinner and the breakfast. Given their price point (~$550/nt), I would regard this property one of the best values and hidden gems in Japan.

Wingscc

Very poor handling of food allergy and unacceptable food quality. I informed the hotel in advance by email that I do not eat fish. Instead of preparing a proper alternative, they simply removed the fish and gave me nothing equivalent. For a sashimi dish (fish, prawn, scallop), they replaced it with cheap spaghetti, which is completely inappropriate. Staff even argued that scallops and prawns are “fish,” showing a serious lack of knowledge and professionalism. We spent over 30 minutes discussing this, and no proper solution was provided. I have stayed at many onsen hotels, and they always take good care of dietary needs—this is the worst experience I’ve had. Even worse, one beef dish was completely inedible. The meat was so tough like rubber—no one in my family could chew it, and we couldn’t even tear it apart by hand.(see the picture) For over 90,000 yen per night including dinner, this is absolutely unacceptable. Very bad service and horrible food quality. 今回、夕食付きで1泊9万円以上の温泉宿に宿泊しましたが、非常に残念な経験となりました。事前にメールで「魚を食べない」と明確に伝えていましたが、その対応が非常に不十分でした。魚料理はただ単に抜かれただけで、代替の料理は用意されていませんでした。例えば、本来は魚・海老・帆立の刺身盛り合わせが提供されるはずでしたが、代わりに出てきたのは安っぽいスパゲッティでした。懐石料理としては全く不適切で、大変驚きました。さらに、スタッフは「帆立や海老も魚です」と主張し、基本的な食材の理解にも疑問を感じました。この件について30分以上話し合いましたが、納得できる解決策は提示されませんでした。これまで多くの温泉宿に宿泊してきましたが、通常は食事制限にも丁寧に対応していただけるため、今回の対応は非常に残念です。さらに、提供された牛肉料理の質も非常に低く、まるでゴムのように硬く、家族全員が噛み切ることができず、手でも裂けないほどでした。このような料理が提供されること自体、信じられません。価格に見合わないサービスと料理の質であり、総合的に非常に不満の残る滞在でした。

florencen425

"Love our stay.” The room was impeccably clean, serene, and beautifully appointed, providing the perfect traditional atmosphere. The highlight, beyond the relaxing onsen itself, was the incredible food—each meal was a masterpiece of kaiseki cuisine, using fresh, local ingredients. The attention to detail and gracious service made our stay truly special. We left feeling completely rejuvenated and can't wait to return." ("The in room Onsen and the outdoor bath with a view of the garden was heavenly."). Special thank you to a staff member “ YAMANE”, he is very professional, attentive and helpful.

Facilities Details

Free Parking

Airport Shuttle (surcharge)

Air Conditioning

Free Wifi

Hot Spring Bath

Spa

Coffee/tea maker

Bar

Heating

Non-smoking Rooms

Newspapers

Shops (on site)

Fax/Photocopying

Massage

Library

Daily Housekeeping

Accessible concierge desk

Baggage Storage

Accessible transportation services

Accessible route to the registration desk

24-Hour Front Desk

Elevator

Free Parking

Airport Shuttle (surcharge)

Air Conditioning

Free Wifi

Hot Spring Bath

Spa

Coffee/tea maker

Bar

Heating

Non-smoking Rooms

Newspapers

Shops (on site)

Fax/Photocopying

Massage

Library

Daily Housekeeping

Accessible concierge desk

Baggage Storage

Accessible transportation services

Accessible route to the registration desk

24-Hour Front Desk

Elevator

Discounts recommended for you

Get an exclusive discount and book now!

10 Available Room Types

Junior Suite, Smoking (Adult Only)【Not Available for 1 Person】

Junior Suite, Smoking (Adult Only)【Not Available for 1 Person】

Smoking allowed

Toilet

Satellite Channels

Iron

Window

Refrigerator

Bathtub or Shower

Wardrobe/Closet

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Desk

Toiletries

Separate living room

Towels

Minibar

Sleep comfort items

Bathtub

DVD/CD player

Slippers

Private bathroom

Bathrobes

Hair dryer

Air Conditioning

Clothes Rack

Daily newspaper

Luxury Suite, 2 Twin Beds, Non Smoking, Bathtub (Adult Only)【Not Available for 1 Person】

Luxury Suite, 2 Twin Beds, Non Smoking, Bathtub (Adult Only)【Not Available for 1 Person】

Non-smoking

Toilet

Satellite Channels

Iron

Window

Refrigerator

Bathtub or Shower

Wardrobe/Closet

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Desk

Bathtub

Toiletries

Separate living room

Towels

Minibar

Sleep comfort items

DVD/CD player

Slippers

Private bathroom

Bathrobes

Hair dryer

Air Conditioning

Clothes Rack

Daily newspaper

Luxury Suite, 2 Twin Beds, Smoking, Bathtub (Adult Only)【Not Available for 1 Person】

Luxury Suite, 2 Twin Beds, Smoking, Bathtub (Adult Only)【Not Available for 1 Person】

Smoking allowed

Toilet

Satellite Channels

Iron

Window

Refrigerator

Bathtub or Shower

Wardrobe/Closet

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Desk

Bathtub

Toiletries

Separate living room

Towels

Minibar

Sleep comfort items

DVD/CD player

Slippers

Private bathroom

Bathrobes

Hair dryer

Air Conditioning

Clothes Rack

Daily newspaper

Junior Suite, Non Smoking (Adult Only)【Not Available for 1 Person】

Junior Suite, Non Smoking (Adult Only)【Not Available for 1 Person】

Non-smoking

Toilet

Satellite Channels

Iron

Window

Refrigerator

Bathtub or Shower

Wardrobe/Closet

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Desk

Toiletries

Separate living room

Towels

Minibar

Sleep comfort items

Bathtub

DVD/CD player

Slippers

Private bathroom

Bathrobes

Hair dryer

Air Conditioning

Clothes Rack

Daily newspaper

Standard Suite, Non Smoking (Adult Only) 【Not Available for 1 Person】

Standard Suite, Non Smoking (Adult Only) 【Not Available for 1 Person】

Non-smoking

Toilet

Satellite Channels

Iron

Window

Refrigerator

Bathtub or Shower

Wardrobe/Closet

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Desk

Toiletries

Separate living room

Towels

Minibar

Sleep comfort items

Bathtub

DVD/CD player

Slippers

Private bathroom

Bathrobes

Hair dryer

Air Conditioning

Clothes Rack

Daily newspaper

Hotel Details

AI Summary

About Bourou Noguchi Noboribetsu

Bourou Noguchi Noboribetsu is a luxurious 5-star accommodation in Noboribetsu, Japan, offering a tranquil retreat with its inviting atmosphere and exceptional amenities. Guests can enjoy a serene experience in the famous Noboribetsu Onsen area, renowned for its natural hot springs. This sophisticated property provides a perfect blend of comfort and relaxation for discerning travelers visiting Hokkaido.

Services & Amenities at Bourou Noguchi Noboribetsu

Bourou Noguchi Noboribetsu provides a comprehensive array of services and amenities for a comfortable stay. Guests can enjoy Free Wi-Fi, non-smoking rooms, a traditional hot spring onsen, and convenient free parking. The hotel also features daily housekeeping, a lively bar, airport shuttle (additional charge), and a relaxing massage service. Accessible features include a disabled-friendly concierge counter and accessible transportation. Additional amenities include a library, on-site shops, newspaper, heating, air conditioning, fax/photocopying service, and luggage storage for guest convenience.

About the Bourou Noguchi Noboribetsu Hotel Brand

Bourou Noguchi Noboribetsu belongs to the esteemed Noguchi Kanko group, a renowned hospitality brand celebrated for its luxurious onsen resorts throughout Hokkaido. The brand focuses on delivering exceptional guest experiences with a strong emphasis on traditional Japanese hot springs and exquisite service, making Bourou Noguchi Noboribetsu a premier destination for relaxation and cultural immersion in Japan.

Location & Getting to Bourou Noguchi Noboribetsu

Bourou Noguchi Noboribetsu is ideally located at 200-1 Noboribetsu Onsen-cho, Noboribetsu, Hokkaido, Japan. This area is famous for its natural hot springs and scenic beauty. Travelers can reach the hotel by private transportation, following major roads towards the Noboribetsu Onsen area. For guests arriving by air, an airport shuttle is available from nearby airports for an additional charge, offering a convenient connection to Bourou Noguchi Noboribetsu in Japan.

Facilities Details

Pool and Spa

Hot Spring Bath

Massage

Spa

Parking and Transportation

Free Parking

Airport Shuttle (surcharge)

Food & Drink

Bar

Front Desk Services

Newspapers

Baggage Storage

24-Hour Front Desk

Business Facilities

Fax/Photocopying

Shops

Shops (on site)

Common Areas

Library

Cleaning Services

Daily Housekeeping

Internet Access in public areas

Free Wifi

Miscellaneous

Non-smoking Rooms

Heating

Air Conditioning

Accessible concierge desk

Accessible transportation services

Accessible route to the registration desk

Coffee/tea maker

Elevator

Frequently Asked Questions About Bourou Noguchi Noboribetsu

AI Summary

1. Is there free Wi-Fi at Bourou Noguchi Noboribetsu?

Yes, Bourou Noguchi Noboribetsu offers free Wi-Fi for guests.

2. Does Bourou Noguchi Noboribetsu have parking?

Yes, free parking is available at Bourou Noguchi Noboribetsu.

3. Are there non-smoking rooms available at Bourou Noguchi Noboribetsu?

Yes, non-smoking rooms are available at Bourou Noguchi Noboribetsu.

4. Does Bourou Noguchi Noboribetsu have an onsen?

Yes, Bourou Noguchi Noboribetsu features a hot spring onsen.

5. Does Bourou Noguchi Noboribetsu offer an airport shuttle?

Yes, an airport shuttle service is available at Bourou Noguchi Noboribetsu for an additional charge.

6. Is there a bar at Bourou Noguchi Noboribetsu?

Yes, Bourou Noguchi Noboribetsu has a bar on-site.

7. Does Bourou Noguchi Noboribetsu offer massage services?

Yes, massage services are available at Bourou Noguchi Noboribetsu.

8. Are there any shops at Bourou Noguchi Noboribetsu?

Yes, on-site shops are available at Bourou Noguchi Noboribetsu.

9. Does Bourou Noguchi Noboribetsu provide daily housekeeping?

Yes, daily housekeeping is provided at Bourou Noguchi Noboribetsu.